Charity registered in Scotland SC031696
We’re looking for an experienced and motivated Property Officer to support the effective management and maintenance of our property portfolio, helping us deliver safe, high-quality homes and excellent customer service.
This is a varied role within our Asset Management team, with responsibility for instructing and monitoring repairs, delivering voids work, carrying out inspections and surveys, maintaining accurate records, and helping ensure statutory compliance across areas such as health and safety, fire, asbestos and gas.
You’ll work closely with tenants, factored owners, colleagues, contractors and external partners to resolve property enquiries, coordinate works, support project outcomes and contribute to continuous improvement across our property services.
About Us
We’re a small organisation that makes a big impact in the communities where our tenants live. At Almond, we focus on what WORKS for our customers and colleagues. Our values are:
- Work together
- Open to change
- Respect
- Kindness
- Social
If you’re someone who takes pride in delivering excellent customer service, has strong technical property knowledge and shares our values, we’d love to hear from you.
What You’ll Be Doing
- Instructing, monitoring and controlling repairs for tenants and factored owners, including void works, to support KPI delivery
- Carrying out inspections, risk assessments and stock condition surveys, recording accurate data and prioritising works
- Applying statutory compliance requirements, including health and safety, fire, asbestos and gas, to maintain legal and organisational standards
- Liaising with contractors, consultants, suppliers and external bodies to arrange works, monitor progress and verify outcomes
- Maintaining asset and repairs records, processing invoices and vouchers, and inputting accurate financial information to systems
- Providing clear advice, resolving routine and moderately complex property issues, handling first stage complaints and escalating high-risk matters where required
What We’re Looking For
- An HND in a building-related discipline, or equivalent relevant experience
- Substantial experience working across a property portfolio and coordinating property-related activity across departments
- Significant experience of repairs, voids, inspections, risk assessments, stock condition surveys and statutory compliance
- Strong understanding of contractor coordination, asset records, invoice verification, financial system updates and safe working practices
- Excellent communication, organisational and IT skills, with the ability to prioritise a varied workload and work well under pressure
- A full UK driving licence and access to a car for work purposes, with the ability to undertake lone working, use PPE and carry or move ladders where required.
Why Join Us
- You’ll play an important role in maintaining safe, high-quality homes and protecting our assets
- You’ll work on a varied range of property matters, repairs, inspections, compliance activity and project support
- You’ll join a values-led organisation committed to collaboration, respect and continuous improvement
- You’ll help deliver services that make a direct difference to customers and communities
What We Offer
Salary: £48,595
- Working hours: 36 hours over Monday to Friday
- 9 day fortnight option: Every other Friday rest day
- Hybrid working: Minimum of 2 days per week in the office
- Office location: Livingston
- A varied property role supporting repairs, inspections, compliance and asset management activity
- The opportunity to work collaboratively across the organisation and with external partners to deliver positive outcomes
- A rewarding role helping maintain safe homes, strong communities and excellent customer service
Benefits include:
- Excellent work/life balance culture
- Access to online health and wellbeing services
- Contribution towards gym membership
- Pension scheme from day one with a 10% employer contribution
Our Mission - Homes, people and communities to be proud of.
Our Vision - Striving to improve life experiences and opportunities.
We’re looking for an organised and customer-focused Compliance and RAAC Assistant to provide administrative and operational support to our Asset Management team, helping ensure our property management processes run smoothly, accurately and efficiently.
This is a varied role supporting compliance contracts, reactive repairs and the delivery of our RAAC programme. You’ll help plan compliance inspections, maintain accurate records, raise works orders, liaise with contractors and suppliers, and provide timely information to support reporting, audit readiness and effective decision-making.
You’ll also support the RAAC Manager, Tenant Liaison Officer and Asset Compliance Officer, acting as a first point of contact for customers regarding RAAC works and helping colleagues, residents and external partners receive clear, consistent and responsive support.
About Us
We’re a small organisation that makes a big impact in the communities where our tenants live. At Almond, we focus on what WORKS for our customers and colleagues. Our values are:
- Work together
- Open to change
- Respect
- Kindness
- Social
If you’re someone who takes pride in delivering excellent customer service, has strong administrative skills and attention to detail, and shares our values, we’d love to hear from you.
What You’ll Be Doing
- Providing full administrative support to the Asset Management team, including reactive repairs, compliance and RAAC project delivery
- Supporting the RAAC team by raising works orders, engaging with customers and updating records to help deliver the RAAC programme
- Assisting the Asset Compliance Officer with planning compliance inspections, updating systems and filing certificates
- Prioritising and processing work orders, variations, appointments, correspondence, packs and purchase orders within agreed procedures and timescales
- Maintaining accurate property, asset, financial, health and safety and document control records to support compliance, reporting and audit readiness
- Liaising with customers, colleagues, contractors, suppliers and partners to keep works progressing and provide clear advice on routine procedures and property queries
What We’re Looking For
- Demonstrable experience of providing administrative support, financial administration and excellent customer service
- Awareness of the housing sector and customer service principles, with housing or property management experience desirable
- Developed IT skills, particularly Word and Excel, with experience using computerised housing management systems desirable
- Strong communication, organisational and planning skills, with the ability to manage a varied workload, handle change and prioritise effectively
- A motivated, enthusiastic approach with keen attention to detail and a commitment to high standards and our values
- A driving licence and access to a car for work purposes
Why Join Us
- You’ll play an important role in supporting compliance, RAAC programme delivery and effective property management activity
- You’ll work closely with colleagues, customers, contractors and partners to help keep services moving and records accurate
- You’ll join a values-led organisation committed to collaboration, respect and continuous improvement
- You’ll help deliver services that make a direct difference to customers and communities
What We Offer
- Salary: £35,332
- Working hours: 36 hours over Monday to Friday
- 9 day fortnight option: Every other Friday rest day
- Hybrid working: Office based with some flexibility.
- Office location: Livingston
- A varied support role across compliance, RAAC programme delivery, repairs administration and asset management activity
- The opportunity to work collaboratively across the organisation and with external partners to deliver positive outcomes
- A rewarding role helping maintain compliance, support customers and contribute to safe homes, strong communities and excellent customer service
Benefits include:
- Excellent work/life balance culture
- Access to online health and wellbeing services
- Contribution towards gym membership
- Pension scheme from day one with a 10% employer contribution