Muirhouse Housing Association
Muirhouse Housing Association

Charity registered in Scotland SC040979

Muirhouse Housing Association (MHA) is a community based association providing 570 homes to people in Muirhouse. With strong roots in the local community MHA aims to provide a quality housing service. The Association primarily provides affordable housing for rent, and in 2014 a subsidiary company was established to provide Mid Market properties.


Closed vacancies
This vacancy has now closed

Customer Services Assistant

  • Full time
  • £23,362 – £26,419
  • Muirhouse, Edinburgh (On site)
  • Closing 10th April 2024

Muirhouse Housing Association, located in North Edinburgh, is seeking a passionate, enthusiastic and highly organised team player who is committed to providing excellent frontline services and making a positive contribution to the lives of those living within our communities.

While Edinburgh is one of the fastest growing and most prosperous populations in Scotland, it also experiences significant inequality. Muirhouse Housing Association are passionate about supporting our tenants and have a community focus on developing and creating positive partnerships with others in North Edinburgh.

As a Customer Services Assistant, you will play a key role in providing outstanding customer services to our tenants and wider community. You will work within a small staff team committed to providing the best possible services to those living within Muirhouse. As one of the main points of contact with the association you will be an integral part of helping build and maintain the positive relationships we have with our customers.

You should be able to demonstrate:

  • Excellent administrative skills
  • Excellent interpersonal, listening and communication skills with an understanding and empathetic nature
  • Outstanding customer care skills and customer focused approach to service delivery
  • A self-motivated, enthusiastic and flexible attitude to tasks
  • Ability to engage effectively with customers, tenants, colleagues and external stakeholders
  • Ability to achieve excellent performance results
  • A positive and approachable attitude which meets the values of Muirhouse Housing Association

In return, we offer excellent terms and conditions of service, and are committed to supporting and developing our staff.

Shortlist
This vacancy has now closed

Corporate Services Administrator (permanent)

  • Full time
  • £31,518 – £34,456
  • Edinburgh
  • Closing 2nd August 2023

Muirhouse Housing Association, located in North Edinburgh, is seeking a passionate, enthusiastic, and highly organised team player who is committed to making a positive contribution to the lives of our those living within our communities.

While Edinburgh is one of the fastest growing and most prosperous populations in Scotland, it also experiences significant inequality. Muirhouse Housing Association is passionate about supporting our tenants and community and we are excited to be looking to recruit a Corporate Services Administrator to help us achieve our vision.

As the Corporate Services Administrator you will provide high quality corporate services, governance and company secretarial administration that supports the board of Muirhouse Housing Association (MHA) and subsidiary board Muirhouse Housing (MH4). The role will also provide support services in various corporate activities including internal and external communication, human resources, office facilities management and complaints handling. The role’s primary focus will be the link between the board and operational staff within the organisation. It will take responsibility for arranging board meetings and events, reviewing board reports and agenda, taking minutes at meetings and working with the boards in the delivery of their role.

They will work closely with the Corporate Manager in other areas including risk management and internal and external audit, IT, Health and Safety administration, HR administration, performance management and the delivery of effective internal training and development systems which maximises the skills, knowledge and expertise of our staff and Boards.

You should be able to demonstrate:

  • Excellent interpersonal, listening and communication skills.
  • A self-motivated, enthusiastic and flexible attitude to tasks.
  • A Good understanding of governance, regulation, legislation and company secretarial compliance and best practice.
  • Experience working within a Corporate Services / office administration environment.
  • Excellent administration skills and the ability to prioritise your workload.

In return, we offer excellent terms and conditions of service, and are committed to supporting and developing our staff.

Shortlist
This vacancy has now closed

Finance Officer

  • Full time
  • £36,680 – £40,475
  • Edinburgh
  • Closing 29th May 2023

Muirhouse Housing Association, a small community based organisation based in North Edinburgh are looking to recruit a talented, enthusiastic and committed Finance Officer to deliver our day to day finance activities. This is an exciting opportunity to join the organisation which has strong ambitions to achieve great outcomes for our local community. This post is new within the association and provides an opportunity for a fresh approach and to complement our already strong staff team.

The successful candidate will be the day to day lead on financial activities for the organisation. They will ensure successful management of all organisational finances and will play a key role in ensuring high quality support is provided to customers and stakeholders. The Finance Officer will work closely alongside the Corporate Services Manager to be a key figure in helping the organisation achieve strategic objectives related to finance.

The ideal candidate will have experience working in a role delivering finance services. A relevant qualification is desirable but not essential where there is equivalent experience. Direct housing association experience is not essential although transferability to the sector must be demonstrated in application therefore some previous experience within a third sector or charitable role would prove beneficial. The ideal candidate will be customer-focused and comfortable working in a small team to deliver big outcomes.

You should be able to demonstrate:

• Strong experience producing and working with financial information

• Excellent interpersonal, listening and communication skills

• A self-motivated, enthusiastic and flexible attitude to tasks

• Ability produce management report and information within tight timescales

• Ability to thrive as part of a small and meet our objectives

In return, we offer excellent terms and conditions of service, and are committed to supporting and developing our staff.

Shortlist
This vacancy has now closed

Community Engagement Officer

  • Full time
  • £36,680 – £40,475
  • North Edinburgh
  • Closing 22nd May 2023

Muirhouse Housing Association, located in North Edinburgh, is seeking a passionate, enthusiastic, and highly organised team player who is committed to making a positive contribution to the lives of our those living within our communities.

While Edinburgh is one of the fastest growing and most prosperous populations in Scotland, it also experiences significant inequality. Muirhouse Housing Association is passionate about supporting our tenants and community and we are excited to be looking to recruit a Community Engagement Officer to help us achieve our vision. This newly created role will focus on developing and creating positive partnerships with the community and others in North Edinburgh

As the Community Engagement Officer you will play a key role in the creation of positive relationships throughout the community achieving success in developing strategies to obtain and maximise funding streams to support our communities and the organisations objectives, develop, encourage and maintain positive relationships with local and national stakeholders to deliver these services within the community and take a lead role in the engagement with our tenants and residents. They will work alongside the Housing and Communities Manager and CEO to explore projects which can add value to our work and build resilience, opportunity and wealth within the local community in which we operate. Community Engagement Officer will work proactively alongside other colleagues to develop initiatives and generate innovative ideas for new projects to build and form successful partnerships and deliverable outcomes for our tenants.

You should be able to demonstrate:

• Excellent interpersonal, listening and communication skills

• A self-motivated, enthusiastic and flexible attitude to tasks

• Ability to generate ideas, innovate and create opportunities for positive outcomes

• Ability to effectively manage and deliver projects within the community

• Proven success in achieving funding

• Understanding of the needs of local communities

• Ability of working in partnership and experience of collaborative working

In return, we offer excellent terms and conditions of service, and are committed to supporting and developing our staff.

Shortlist
This vacancy has now closed

Top job! CEO

  • Full time
  • £66,271
  • Muirhouse, North Edinburgh
  • Closing 21st January 2022

Muirhouse Housing Association (MHA) is based in Muirhouse, North Edinburgh. For nearly 30 years MHA has played a critical role in the regeneration of the Muirhouse neighbourhood.

We started the regeneration of this part of Edinburgh through the replacement of very poor housing with new, high quality social housing, and more recently through mid-market rent housing.

Our team has maintained a very strong focus on our tenants over this time, borne out by the Association’s strong service performance and tenants’ high levels of satisfaction. We now have 506 social rent properties, and 60 mid market rent properties managed by our MH4 subsidiary.

We have a strong Board of 9 volunteers with a wide range and depth of skills to support our staff team. The Board member backgrounds include MHA tenants, community development, public service, HR, finance and organisational development.

Through the appointment of our next CEO, we want to move Muirhouse Housing Association onto its next stage. We will be continuing our focus on our existing tenants and existing housing stock, and also seeking out ways to make a real impact to the wider community through proactive partnership with other local organisations and partners.

The Association's vision is an engaged, thriving, desirable and eco-friendly Muirhouse with high quality, truly affordable and greener homes.

Edinburgh is one of the fastest growing and most prosperous populations in Scotland, but with large inequalities between high and low incomes. Muirhouse has a concentration of poverty, but there is significant regeneration investment underway at Pennywell and large-scale growth planned in the Granton Waterfront – a new ‘coastal town’ for Edinburgh.

The Association wants to take an active role by working with partners to connect the Muirhouse tenants and local community to these economic and social opportunities, whilst continuing to provide very high quality housing and services in north Edinburgh.

About you

We are looking for an inspirational leader, with vision, energy, and enthusiasm for working in a small, community-based housing association in this regeneration area of Edinburgh.

We are small and so we expect someone who is open and proactive in working with external partners in meeting the regulatory, environmental and compliance requirements while keeping our rents affordable for our tenants and making a difference to the local community.

We have recently undertaken a strategic option appraisal which has confirmed our viability as an independent organisation. One of the first tasks of the new CEO will be to consider the need for a new staffing structure, and to support Board member recruitment to ensure the organisation is resilient and able to meet the next set of challenges and opportunities.

You will have an excellent understanding of social housing, the challenges and drivers over the next few years and be financially astute.

You will be able to evidence strong strategic and operational leadership experience as you will be expected to lead and empower our staff to achieve our vision and have a strong passion for improving our service and the lives of customers and communities.

Working Hours and Pattern

• 35 hours per week, Monday – Friday

• A blended approach is currently underway in line with Scottish Government guidance. Future arrangements for hybrid working are under review.

Holiday Entitlement

• 27 days plus 13 public holidays

Renumeration & other benefits

• £66,271 per year (EVH Grade SM 17)

• Defined contribution Pension Scheme (2:1 maximum Employer Contribution of 10%)

Shortlist