Haemophilia Scotland invites applications for the role of Advocacy Support Worker, a new and important position within our organisation.

This is a great opportunity for a compassionate and motivated individual to join our small but dedicated team, supporting members affected by the infected blood tragedy across Scotland.

In this role, you’ll provide person-centred advocacy and support to individuals and families as they navigate the Infected Blood Compensation Scheme and related processes. You’ll act as a trusted first point of contact, offering clear information, answering questions, and helping people understand the scheme and how it works. The role will also involve advocating on behalf of members where needed, engaging with the Infected Blood Compensation Authority and other organisations to help resolve issues and make sure our members’ voices are heard.

We’re looking for someone with significant experience in an advocacy, advice or support role, who can explain complex information clearly and with sensitivity. Strong interpersonal skills, empathy, and the ability to support people in extremely difficult or emotional situations are essential. Experience of working with vulnerable individuals or people with long-term health conditions would also be an advantage.

As a small charity, our work is varied and rewarding, and this role offers the chance to make a real difference. You’ll need to be comfortable working both independently and as part of a team, managing a varied workload, and contributing to the development of clear, accessible information for our members.

We’re committed to supporting the successful candidate with training and development, particularly around the Infected Blood Compensation Scheme, so you feel confident in supporting the people we work with.

Organisation Links

Website: haemophilia.scot

Facebook: facebook.com/HaemophiliaScotland

Instagram: instagram.com/haemophiliascotland