Do you want to help alleviate poverty and improve the lives of individuals, families and children?

Within the UK there is over £19bn a year in unclaimed benefits, and in Edinburgh an estimated 80,000 people and 1 in 5 children are living in relative poverty.

Are you:

• Passionate and committed to making a meaningful difference for individuals, families and children.
• Able to quickly learn complex rules and legislation on Welfare Benefits, Debt and Housing.
• Able to grow trusting relationships in a formal setting.
• Understanding of people’s journeys and the challenges they have had in their lives, and how poverty can have an impact on them.

As an Adviser in CHAI You will :

• Provide high quality accurate advice, information and representation in line with the Scottish National Standards for Information and Advice Providers.
• Provide advice within a range of setting from GP surgeries, Schools, Mental Health and Recovery Hubs and local community venues.
• Conduct interviews with clients either in person, on the telephone or virtually.
• Facilitate better outcomes for people which will help improve their financial situation and their mental and physical health.

We offer the following:

• Extensive training programme
• Flexible working
• Access to Simply Health benefit plan
• 32 days annual leave (inclusive of public holidays)
• Enrolment to NOW Pension Scheme
• Supportive work environment
• Opportunities to improve services and make a difference

Do you want to help alleviate poverty and improve the lives of families and children?

Within the UK there is over £19bn a year in unclaimed welfare benefits, and in Edinburgh it is estimated that 1 in 4 children are living in poverty.

This is an exciting opportunity to join our Growing Families project and help deliver a quality advice service to families with young children in Edinburgh. This successful project is already working in South East and North West Edinburgh, but we have now received additional funding to expand the service in the South West of the city.

Working alongside the project’s current advice team and working in partnership with the Health Visitor teams in South West Edinburgh, this new post will help promote and develop this new element of the service. The Advice Worker will provide income maximisation; welfare and debt advice; budgeting and financial capability support to expecting families and families with babies and young children who are supported by the Health Visitors.

The Advisor will be part of our wider CHAI ‘Advice For Families’ Team and will benefit from our comprehensive training programme, peer expertise, team support and ethos of continuous learning and development which is at the heart of our service delivery.

Do you want to help alleviate poverty and improve the lives of families and children?

Within the UK there is over £19bn a year in unclaimed welfare benefits, and in Edinburgh it is estimated that 1 in 4 children are living in poverty.

This is an exciting opportunity to join our Growing Families project and help deliver a quality advice service to families with young children in Edinburgh. This successful project is already working in South East and North West Edinburgh, but we have now received additional funding to expand the service in the South West of the city.

Working alongside the project’s current advice team and working in partnership with the Health Visitor teams in South West Edinburgh, this new post will help promote and develop this new element of the service. The Advice Worker will provide income maximisation; welfare and debt advice; budgeting and financial capability support to expecting families and families with babies and young children who are supported by the Health Visitors.

The Advisor will be part of our wider CHAI ‘Advice For Families’ Team and will benefit from our comprehensive training programme, peer expertise, team support and ethos of continuous learning and development which is at the heart of our service delivery.

CHAI helps and empowers people through the provision of free, confidential, high quality, impartial advice, information and representation on welfare benefits, housing, employability and money issues.

Our aim is to alleviate poverty, prevent homelessness and encourage employability.

Our vision is to ensure that no one in our communities endures hardship. We believe that everyone in our communities should have the opportunity to become the best version of themselves.

We are looking for an experienced Finance/Admin Officer who will have key responsibility for financial administration, including the management of the accounts for the Board of trustees, the finance required for various funding returns, the day-to-day financial management, as well as undertaking general admin tasks under the guidance of the CEO. This post will also provide monthly support and supervision sessions to a team of 2 admin assistants. This post is based within the Charities office in Edinburgh.

We offer the following benefits:

· Flexible working

· Access to Simply Health benefit plan

· 32 days annual leave (inclusive of public holidays)

· Enrolment to NOW Pension Scheme

This post is a permanent post.

A full Job Description is available for download below.

Do you want to help alleviate hardship and improve the lives of children and their families?

The Royal Hospital for Children and Young People provides care to patients from across Edinburgh, the south-east of Scotland, and nationally. For emergency care alone it deals with over 50,000 patients per year. Many will be experiencing life changing events affecting the needs and finances of the family, which in turn impacts on the physical and mental health of the patient and their family.

Are you:

• Passionate and committed to making a meaningful difference for families and children;
• Able to quickly learn complex rules and legislation on welfare benefits, debt, and housing;
• Able to grow trusting relationships in a formal setting;
• Understanding of people’s journeys and the challenges they have had in their lives, and how poverty can have an impact on them?

As an Adviser in CHAI, You will:

• Provide high quality accurate advice, information, and representation in line with the Scottish National Standards for Information and Advice Providers.
• Provide advice within a range of settings from on site at the hospital, community venues, our offices and those of partner organisations.
• Conduct interviews with clients either in person, on the telephone or virtually.
• Facilitate better outcomes for children, young people and their families which will help improve their financial situation and impact their mental and physical health.

We offer the following:

• Extensive training programme
• Flexible working
• Access to Simply Health benefit plan
• 33 days annual leave (plus six fixed public holidays)
• Enrolment to NOW Pension Scheme
• Supportive work environment
• Opportunities to improve services and make a difference.

BACKGROUND INFORMATION:

This is an exciting opportunity for an Employability Development Worker to join our Maximise Early Years project as part of the award winning Maximise! partnership between CHAI and Children 1st.

Are you passionate and committed to making a meaningful difference for families experiencing

multiple barriers to moving out of poverty?

The project takes a whole family, early intervention and trauma-informed approach to helping families who require some additional support to move out of poverty. The Employability Development Worker will support families across 5 Early Years Centres in the North of Edinburgh at Craigmillar, Fort, Granton, Greendykes and Moffat.

Using the holistic Maximise! model of Income Maximisation, Employability and Family Wellbeing support, the project aims to help families towards increased financial and social inclusion, better stability within family relationships, improved living conditions, and further skills development leading to progression along the employability pipeline.

Working as a key member of this multi-disciplinary team, the Employability Development

Worker will provide a flexible, needs-led employability service to parents according to wherever

they are on the employability pipeline. In partnership with families, team colleagues and

other stakeholders, the successful candidate will be expected to contribute to and further develop

the Maximise model of support.

Are you?:

• Passionate and committed to making a meaningful difference for families experiencing multiple barriers to moving out of poverty.

• Able to motivate, mentor and support adults looking to develop their confidence and skills and progress along the employability pathway.

• Enthusiastic about contributing to the delivery and further development of this already successful partnership service.

• Able to build trusting professional relationships.

• Understanding of people’s journeys and the challenges they have had in their lives, and how poverty and inequality can have an impact on them.

At CHAI we offer the following:

· Extensive training programme

· Flexible working

· Access to Simply Health benefit plan

· 32 days annual leave (inclusive of public holidays)

· Enrolment to NOW Pension Scheme

· Supportive work environment

· Opportunities to improve services and make a difference.

BACKGROUND INFORMATION:

This is an exciting opportunity for an Advice Worker to join our Maximise Early Years project as part of the award winning Maximise! partnership between CHAI and Children 1st.

Are you passionate and committed to making a meaningful difference for families experiencing

multiple barriers to moving out of poverty?

The project takes a whole family, early intervention and trauma-informed approach to helping families who require some additional support

to move out of poverty. The Advice Worker will support families across 5 Early Years Centres in the North of Edinburgh at Craigmillar, Fort, Granton, Greendykes and Moffat.

Using the holistic Maximise! model of Income Maximisation, Employability and Family Wellbeing support, the project aims to help families towards increased financial and social inclusion, better stability within family relationships, improved living conditions, and further skills development leading to progression along the employability pipeline.

Working as a key member of this multi-disciplinary team, the Advice worker will provide a flexible and needs-led advice service to parents of children attending the Early Years Centre and be expected to contribute to the further development of the Maximise! model which incorporates the ethos of close partnership working with families, the Early Years Centres and all relevant stakeholders.

Are you?:

• Passionate and committed to making a meaningful difference for families experiencing multiple barriers to moving out of poverty

• Able to quickly learn complex rules and legislation on Welfare Benefits, Debt and Housing.

• Enthusiastic about contributing to the delivery and further development of this already successful partnership service.

• Able to build trusting professional relationships.

• Understanding of people’s journeys and the challenges they have had in their lives, and how poverty and inequality can have an impact on them.

At CHAI we offer the following:

· Extensive training programme

· Flexible working

· Access to Simply Health benefit plan

· 32 days annual leave (inclusive of public holidays)

· Enrolment to NOW Pension Scheme

· Supportive work environment

· Opportunities to improve services and make a difference.

We’re recruiting Board Members

Are you interested in supporting the work of CHAI? Do you have the passion and commitment to making a meaningful difference to disadvantaged and vulnerable individuals and families living with or facing hardship in the communities we live in? If so, we’d LOVE to hear from you!

CHAI is expanding our Board of Directors to help us achieve our key goals and we are keen to strengthen our Board in several areas. We need people who have an interest in supporting our work and the desire to make a difference. Prior Board experience is not essential and training can be provided.

We would especially like to hear from you if you have experience in the following areas: -

• Lived Experience (people who have firsthand experience of disadvantage or hardship)

• Marketing and Communications

• HR

• IT

• A genuine interest in supporting disadvantaged people and families

• Fundraising Experience

As a Board member you will play an integral role in helping to shape the work we do at CHAI.

Working alongside other Board members you will help formulate strategies and policies to guide and support the work we do and the CHAI Staff Team.

This is a great time to join CHAI, as well as making a positive difference to people's lives you will grow personally and professionally too! Do you have the passion, expertise or lived experience to help us achieve our goals?

Do you want to help alleviate poverty and improve the lives of people affected by addiction.

Within the UK there is over £19bn a year in unclaimed welfare benefits, and in Edinburgh an estimated 80,000 are living in relative poverty.

Are you:

• Passionate and committed to making a meaningful difference for individuals affected by addiction.

• Able to assist the Welfare Right & Housing Adviser in supporting people.

• Able to grow trusting relationships in a formal setting.

• Understanding of people’s journeys and the challenges they have had in their lives, and how poverty and addiction can have an impact on them.

As a Case Support Worker in CHAI You will :

• Provide high quality practical support focused on welfare rights and housing to people with addictions.

• Provide support within a range of setting from Recovery Hubs and local community venues.

• Conduct meetings with clients either in person, on the telephone or virtually.

• Facilitate better outcomes for people which will help improve their financial situation and their mental and physical health.

We offer the following:

· Extensive training programme

· Flexible working

· Access to Simply Health benefit plan

· 32 days annual leave (inclusive of public holidays)

· Enrolment to NOW Pension Scheme

· Supportive work environment

· Opportunities to improve services and make a difference

Do you want to help alleviate poverty and improve the lives of individuals, families, and children?

Within the UK there is over £19bn a year in unclaimed welfare benefits, and in Edinburgh an estimated 80,000 people and 1 in 5 children are living in relative poverty.

Are you:

• Passionate and committed to making a meaningful difference for individuals, families, and children.

• Able to quickly learn complex rules and legislation on Welfare Benefits, Debt and Housing.

• Able to grow trusting relationships in a formal setting.

• Understanding of people’s journeys and the challenges they have had in their lives, and how poverty can have an impact on them.

As an Adviser in CHAI, You will:

• Provide high quality accurate advice, information, and representation in line with the Scottish National Standards for Information and Advice Providers.

• Provide advice within a range of setting from GP surgeries, Schools, Mental Health and Recovery Hubs and local community venues.

• Conduct interviews with clients either in person, on the telephone or virtually.

• Facilitate better outcomes for people which will help improve their financial situation and their mental and physical health.

We offer the following:

· Extensive training programme

· Flexible working

· Access to Simply Health benefit plan

· 32 days annual leave (inclusive of public holidays)

· Enrolment to NOW Pension Scheme

· Supportive work environment

· Opportunities to improve services and make a difference.

Background information

CHAI helps and empowers people through the provision of free, confidential, high quality, impartial advice, information and representation on welfare benefits, housing, employability and money issues.

Our aim is to alleviate poverty, prevent homelessness and encourage employability.

Our vision is to ensure that no one in our communities endures hardship. We believe that everyone in our communities should have the opportunity to become the best version of themselves.

We are looking for an experienced Finance/Admin Officer who will have key responsibility for financial administration, including the management of the accounts for the Board of trustees, the finance required for various funding returns, the day-to-day financial management, as well as undertaking general admin tasks under the guidance of the CEO. This post will also provide monthly support and supervision sessions to a team of 3 admin assistants. This post is based within the Charities office in Edinburgh.

We offer the following benefits:

· Flexible working

· Access to Simply Health benefit plan

· 32 days annual leave (inclusive of public holidays)

· Enrolment to NOW Pension Scheme

This post is a permanent post.

Main Duties

· Provide day to day support to a team of 3 admin assistants.

· Monthly bank reconciliations of the charity

· Process customer invoices/supplier payments by BACS

· Check, process and record all payments, administer invoices, process expenses claims.

· Process small grant payments

· Produce monthly management reports and cash flow statement

· Maintain proper records on the computer accounts package – Sage & Sage payroll.

· Filing of all relevant paperwork

· Dealing with correspondence and answering calls

· Taking minutes of meetings as required.

· Preparing budget’s for projects with grant and trust applications

· Assist with year-end procedures and the Charities annual audit process.

· Undertake general admin tasks under the direction of the Senior Management Team and CEO.

Experience

You are required to have experience of.

· Sage accounts

· Sage payroll

· Staff support & supervision.

· Administration

· Minute taking

· Data recording systems

· Budget preparation - full cost recovery method.

Knowledge, skills and abilities

· Excellent communication skills – verbal and written.

· Proficiency in working with Microsoft packages, including outlook, word and excel.

· Accuracy in reporting detailed financial information.

· Ability to work as part of a team and on own initiative.

· Ability to maintain effective office systems.

· Confidence in dealing with external organisations.

· Ability to plan and prioritise own workload, manage tasks and meet deadlines.

Education and Qualifications

· A recognised qualification in financial management or equivalent

Other

· Will be required to obtain a Protection of Vulnerable Groups Scheme Record Disclosure

CHAI (Community Help & Advice Initiative

28 Westfield Avenue Edinburgh EH11 2QH

Tel: 0131 442 2100

Fax: 0131 443 5891

Email: chai@chaiedinburgh.org.uk

This is an exciting opportunity for an Advice Worker to join our new ‘Advice In Schools’ team.

The project will provide a high quality advice service to the parents of school age children in Edinburgh who are impacted by low income and the effects of living in poverty. Working in partnership with schools, the project will take a whole family and trauma-informed approach to helping parents who may face multiple barriers to moving out of poverty. The Advice Worker will help families by maximising income, providing support to claim benefits as well as offering welfare benefits and debt advice. Continuous training and development is provided.

The Advice worker will be expected to contribute fully to the development and success of this new service through close professional partnership working with families, schools and all relevant stakeholders.

Background information

CHAI helps and empowers people through the provision of free, confidential, high quality, impartial advice, information and representation on welfare benefits, housing, employability and money issues.

Our aim is to alleviate poverty, prevent homelessness and encourage employability.

Our vision is to ensure that no one in our communities endures hardship. We believe that everyone in our communities should have the opportunity to become the best version of themselves.

We are looking for Advice Workers who are passionate and committed to making a meaningful difference for vulnerable people. The role will provide advice on income maximisation through benefit and debt advice and casework for people accessing support from one of Edinburgh’s 4 Community Mental Health Teams. The role involves close working with other care professionals such as social workers and community psychiatric nurses to ensure that people have the help and support they need. Work can typically involve checking benefit entitlement and assistance to applying for benefits, challenging decisions and helping with debt solutions.

The post requires people with an understanding of mental health issues. Individuals should have excellent people skills and experience of providing income maximisation advice. Benefits and debt advice is desirable, along with a good level of education. The ability to research solutions and a desire to assist vulnerable people to resolve issues is required as well as excellent administrative skills, case management and case recording. CHAI will provide a comprehensive training programme and encourages continuous professional development. We welcome people with lived experience to apply.

We offer the following benefits:

· Flexible working

· Access to Simply Health benefit plan

· 32 days annual leave (inclusive of public holidays)

· Enrolment to NOW Pension Scheme

This post is funded to 31 March 2024 and may be subject to continued funding.

PURPOSE OF THE ROLE

· The Adviser will provide advice, information and representation to individuals referred by partner agencies within the locality community mental health teams.

· Through maximising income individuals report higher levels of well-being and reduced levels of stress and anxiety.

· The Adviser will manage and maintain ongoing advice casework.

· The Adviser will assist in the promotion and development of advice services within their outreach locations helping to develop smooth referral routes and communications with our partners.

Background information

CHAI helps and empowers people through the provision of free, confidential, high quality, impartial advice, information and representation on welfare benefits, housing, employability and money issues.

Our aim is to alleviate poverty, prevent homelessness and encourage employability.

Our vision is to ensure that no one in our communities endures hardship. We believe that everyone in our communities should have the opportunity to become the best version of themselves.

We are looking for Advice Workers who are passionate and committed to making a meaningful difference for vulnerable people. The role will provide advice on income maximisation through benefit and debt advice and casework for people accessing support from one of Edinburgh’s 4 locality Recovery Hubs. The recovery hubs are a multi-agency approach for tacking substance addiction. The role involves working closely with other care professionals such as social workers and community psychiatric nurses to ensure that people have the help and support they need. Work can typically involve checking benefit entitlement and assistance to applying for benefits, challenging decisions and helping with debt solutions.

The post requires people with an understanding of substance misuse and mental health issues. Individuals should have excellent people skills and experience of providing income maximisation advice. Benefits and debt advice experience is desirable, along with a good level of education. The ability to research solutions and a desire to assist vulnerable people to resolve issues is required as well as excellent administrative skills, case management and case recording. CHAI will provide a comprehensive training programme and encourages continuous professional development. We welcome people with lived experience to apply.

We offer the following benefits:

· Flexible working

· Access to Simply Health benefit plan

· 32 days annual leave (inclusive of public holidays)

· Enrolment to NOW Pension Scheme

This post is funded to 31 March 2024 and may be subject to continued funding.

PURPOSE OF THE ROLE

· The Adviser will provide advice, information and representation to individuals referred by partner agencies and professionals working within the Recovery Hubs.

· Through maximising income individuals report higher levels of well-being and reduced levels of stress and anxiety.

· The Adviser will manage and maintain ongoing advice casework.

· The Adviser will assist in the promotion and development of advice services within their outreach locations helping to develop smooth referral routes and communications with our partners.

The Recovery and Mental Health services team provides embedded advice within Local Community Mental Health Teams and Recovery Hubs – a multi-agency approach for substance misuse services. We provide an embedded adviser within each of the 4 locality mental health teams and Recovery Services Hub. These services are funded through the Edinburgh Integrated Joint board ( EIJB) and also the UK Prosperity Fund.

The team also manages an outreach post to people at risk of drug death who are not yet engaged with Recovery Services and provides additional welfare rights to ‘The Works’ an employability project with Ballenden House community mental health team.

CHAI helps and empowers people through the provision of free, confidential, high quality, impartial advice, information and representation on welfare benefits, housing, employability and money issues.

Our aim is to alleviate poverty, prevent homelessness and encourage employability.

Our vision is to ensure that no one in our communities endures hardship. We believe that everyone in our communities should have the opportunity to become the best version of themselves.

We are looking for Advice Workers who are passionate and committed to making a meaningful difference for vulnerable people. The role will provide advice on income maximisation through benefit, debt and housing advice and casework for people at risk of drug death who are not yet engaged with the recovery services. The role involves providing outreach drop in help at known community locations where people may already be accessing some level of support such as Well-being centres. Work can typically involve checking benefit entitlement and assistance to applying for benefits, challenging decisions and helping with debt solutions.

The post requires people with an understanding of substance misuse and mental health issues. Individuals should have excellent people skills and experience of providing income maximisation advice. Benefits and debt advice is desirable, along with a good level of education. The ability to research solutions and a desire to assist vulnerable people to resolve issues is required as well as excellent administrative skills, case management and case recording. CHAI will provide an excellent training programme and encourages continuous professional development. We welcome people with lived experience to apply.

We offer the following benefits:

· Flexible working

· Access to Simply Health benefit plan

· 32 days annual leave (inclusive of public holidays)

· Enrolment to NOW Pension Scheme

This post is funded to 1st June 2023 and may be subject to continued funding.

PURPOSE OF THE ROLE

· The Adviser will provide advice, information and representation to individuals who either self-refer or are referred by one of our partner organisations.

· Through maximising income individuals report higher levels of well-being and reduced levels of stress and anxiety.

· The Adviser will manage and maintain ongoing advice casework.

· The Adviser will assist in the promotion and development of advice services within their outreach locations helping to develop smooth referral routes and communications with our partners.

CHAI helps and empowers people through the provision of free, confidential, high quality, impartial advice, information and representation on welfare benefits, housing, employability and money issues.

Our aim is to alleviate poverty, prevent homelessness and encourage employability.

Our vision is to ensure that no one in our communities endures hardship. We believe that everyone in our communities should have the opportunity to become the best version of themselves.

We are looking for Advice workers who are passionate and committed to making a meaningful difference for people. The role will provide advice on income maximisation and debt through casework and representation. Work can typically involve checking benefit entitlement and assistance to applying for benefits, challenging decisions and helping with debt solutions.

The post requires people with an understanding of issues regarding poverty and how it can impact vulnerable people. Individuals should have excellent people skills and experience of providing income maximisation advice, along with a good level of education. The ability to research solutions and a desire to assist vulnerable people to resolve issues is required as well as excellent administrative skills, case management and case recording. CHAI will provide an excellent training programme and encourages continuous professional development. We welcome people with lived experience to apply.

We offer the following benefits:

· Flexible working

· Access to Simply Health benefit plan

· 32 days annual leave (inclusive of public holidays)

· Enrolment to NOW Pension Scheme

This post is funded to 31st March 2024 and may be subject to continued funding.

PURPOSE OF THE ROLE

· The Adviser will provide advice, information and representation to individuals who either self-refer or are referred by one of our partner organisations.

· Through maximising income individuals report higher levels of well-being and reduced levels of stress and anxiety.

· The Adviser will manage and maintain ongoing advice casework.

· The Adviser will assist in the promotion and development of advice services within their outreach locations helping to develop smooth referral routes and communications with our partners.

This is an exciting opportunity to join our Growing Families project and help deliver a quality advice service to families with young children in Edinburgh.

CHAI is currently involved in the Scottish Government-led ‘Universal Pathway Quality Improvement Collaborative - Financial Inclusion’, which aims to add an effective pathway into financial advice for families supported by Health Visitors.

Working alongside the project’s Financial Capability Worker, and working in partnership with the Health Visitor teams in South East and North West Edinburgh, the Advice Worker will help provide income maximisation; welfare and debt advice; budgeting and financial capability support to expecting families and families with babies and young children who are supported by the Health Visitors.

This post is based within CHAI’s Advice Team. The model of provision will, typically, involve half a day of client appointments, followed up by a further half-day’s casework. Since the pandemic, we have operated a hybrid model of working with much of the advice being delivered over the phone/online. However, when required, direct client contact could take place at the Health Visitors’ bases, at the families’ homes or in community locations.

CHAI offers the following exceptional benefits:

• Flexible working
• A comprehensive health plan
• 32 days of annual leave + public holidays
• Enrolment to a pension scheme

Do you enjoy helping people out of difficult situations?

Are you a people person who can advocate on people’s behalf if they are unable to do so?

Would you like to help people get more money and be less stressed?

We are looking for 2 income maximisation advisers who will work directly with people to improve their financial situation. If you have experience of providing benefit and/or money advice then we would love to hear from you.

These posts are based within our Advice and Employability Team in Edinburgh and are part of the wider income maximisation service funded by the Edinburgh Integration Joint Board. We are a supportive team of people who really care about uplifting our communities and helping individuals and families thrive.

At present most of these services are provided via telephone appointments from home but some services may start to be operating face to face advice soon. We will continue to work in a blended manner i.e., a mixture of working from home, outreach locations and from our offices all in a safe and socially distanced manner.

CHAI offers the following exceptional benefits:

• Flexible working
• Access to health plan
• 32 days of annual leave + public holidays
• Enrolment to a pension scheme

Chai works closely with Edinburgh’s Community Mental Health Teams to ensure people using this service have the right support to ensure their income is maximised and they have a solution for any debt issues. This is a great opportunity for someone who can develop good working relations with other professions and enjoys problem solving for people. This post will also include providing advice for some of our other Edinburgh Integrated Joint board services based in South East Edinburgh.

Again, ideally, we would like someone who has work experience or knowledge of working within mental health services or support services. Experience of providing benefits and debt advice would greatly help but suitable transferable skills and a quick learning aptitude will also be considered.

Do you enjoy helping people out of difficult situations?

Are you a people person who can advocate on people’s behalf if they are unable to do so?

Would you like to help people get more money and be less stressed?

We are looking for 2 income maximisation advisers who will work directly with people to improve their financial situation. If you have experience of providing benefit and/or money advice then we would love to hear from you.

These posts are based within our Advice and Employability Team in Edinburgh and are part of the wider income maximisation service funded by the Edinburgh Integration Joint Board. We are a supportive team of people who really care about uplifting our communities and helping individuals and families thrive.

At present most of these services are provided via telephone appointments from home but some services may start to be operating face to face advice soon. We will continue to work in a blended manner i.e., a mixture of working from home, outreach locations and from our offices all in a safe and socially distanced manner.

CHAI offers the following exceptional benefits:

• Flexible working
• Access to health plan
• 32 days of annual leave + public holidays
• Enrolment to a pension scheme

This Adviser will help maximise income through advice and casework on benefits and debt to people actively engaging with the substance recovery hubs in Edinburgh. The Recovery Hubs are a one-stop shop service offering a full range of drug and alcohol treatments and supports provided by the NHS, Social Work and the voluntary sector. Referrals come from the partners within the network such as Social Workers, Community Psychiatric nurses and support workers and close liaising with these professionals is necessary to ensure that the clients receive a smooth service.

Ideally, we would like someone who has work experience or knowledge of working within substance misuse services and the ability to work alongside other professionals providing this service. Experience of providing benefits and debt advice would greatly help but suitable transferable skills and a quick learning aptitude will also be considered.

This is an exciting opportunity for a Senior Advice Worker to join our award winning Maximise! project. Maximise! is partnership between CHAI and Children 1st which takes a whole family, trauma-informed, child centred approach to helping families affected by poverty.

Using the holistic Maximise! model of family wellbeing assistance, income maximisation and employability support, the project aims to support families towards increased stability within family relationships, improved living conditions, better financial resilience and greater employability opportunities.

The Senior Advice worker will provide a mentoring and support role for the Maximise! Advice team and be expected to contribute to the further development of the Maximise! model which also incorporates the ethos of close partnership working with families and all relevant services and stakeholders.

The Senior Advice Worker will be based within our Maximise! Team but also expected to contribute to the further development of the CHAI Advice & Employability service as a whole.

This is an exciting opportunity to join our award winning Maximise! project which is a partnership between CHAI and Children 1st.

Maximise! offers a holistic model of support which includes three key elements of employability, income maximisation and family wellbeing assistance to help families in Edinburgh who are facing multiple barriers, to help them move out of poverty and also increase the educational attainment of their children and young people.

Working as a key member of this multi-disciplinary team, the Employability Development Worker will provide a flexible, needs-led employability service to parents of school age children according to wherever they are on the employability pathway. In partnership with families, team colleagues and other stakeholders, the successful candidate will be expected

to contribute to and further develop the Maximise model of support.

There will be a flexible ‘hybrid’ style of working which will include a mixture of home, office and outreach work.

CHAI offers the following exceptional benefits:

• Flexible working
• A comprehensive health plan
• 32 days of annual leave + public holidays
• Enrolment to a pension scheme

This is an exciting opportunity for an Advice Worker to join our new Maximise Early Years project as part of the award winning Maximise! partnership between CHAI and Children 1st.

The project takes a whole family, early intervention and trauma-informed approach to helping families who require some additional support and who may face multiple barriers to moving out of poverty. The Advice Worker will support families across 5 Early Years Centres in Edinburgh - Stenhouse, Sighthill, Calderglen, Hailesland and Gilmerton.

Using the holistic Maximise! model of Family Wellbeing assistance, Income Maximisation and Employability Support, the project aims to support families towards increased stability within family relationships, improved living conditions, barrier removal, increased financial and social inclusion and skills development leading to progression along the employability pipeline.

The Advice worker will be expected to contribute to the further development of the Maximise Early Years model which also incorporates the ethos of close partnership working with families, the Early Years Centres and all relevant stakeholders.

Do you enjoy helping people out of difficult situations? Are you a people person who can advocate on people’s behalf if they are unable to do so? Would you like to help people get more money and be less stressed?

Recovery services advice worker

We are looking for an advice worker to help maximise income through advice and casework on benefits and debt to people actively engaging with the substance recovery hubs in Edinburgh. The Recovery Hubs are a one-stop shop service offering a full range of drug and alcohol treatments and supports provided by the NHS, social work staff and the voluntary sector. Referrals come from the partners within the network such as social-workers, community psychiatric nurses and support workers. Close liaising with these professionals is necessary to ensure that the clients receive a smooth service.

The ideal candidate has work experience or knowledge of working within substance misuse services and the ability to work alongside other professionals providing this service. Experience of providing benefits and debt advice would greatly help but suitable transferable skills and a quick learning aptitude will also be considered.

Chai can offer you ongoing training, health care benefits, as well as satisfying work with a great team where you can directly help people improve their situation.

This is an exciting opportunity for a Senior Advice Worker to join our award winning Maximise! project. Maximise! is partnership between CHAI and Children 1st which takes a whole family, trauma-informed, child centred approach to helping families affected by poverty.

Using the holistic Maximise! model of family wellbeing assistance, income maximisation and employability support, the project aims to support families towards increased stability within family relationships, improved living conditions, better financial resilience and greater employability opportunities.

The Senior Advice worker will provide a mentoring and support role for the Maximise! Advice team and be expected to contribute to the further development of the Maximise! model which also incorporates the ethos of close partnership working with families and all relevant services and stakeholders.

The Senior Advice Worker will be based within our Maximise! Team but also expected to contribute to the further development of the CHAI Advice & Employability service as a whole.

This is an exciting opportunity for an Advice Worker to join our new Maximise Early Years project as part of the award winning Maximise! partnership between CHAI and Children 1st.

The project takes a whole family, early intervention and trauma-informed approach to helping families who require some additional support and who may face multiple barriers to moving out of poverty. The Advice Worker will support families across 5 Early Years Centres in Edinburgh; Stenhouse, Sighthill, Calderglen, Hailesland and Gilmerton.

Using the holistic Maximise! model of Family Wellbeing assistance, Income Maximisation and Employability Support, the project aims to support families towards increased stability within family relationships, improved living conditions, barrier removal, increased financial and social inclusion and skills development leading to progression along the employability pipeline.

The Advice worker will be expected to contribute to the further development of the Maximise Early Years model which also incorporates the ethos of close partnership working with families, the Early Years Centres and all relevant stakeholders.

This Post is based within our Advice Team in Edinburgh and will operate as part of the wider benefits advice and income maximisation service funded by the Edinburgh Integration Joint Board.

The Advice Worker will provide income maximisation, advice on welfare benefits and debt as well as tribunal representation within our projects.

The model of provision will, typically, involve a half day of direct client contact, followed up with a further half-day casework. The direct client contact will usually take place in outreach locations in the community, with the casework undertaken at CHAI’s main office or appropriate venues. With social distancing measures in place, the Advisor will deliver advice on the phone until it is safe to resume face to face appointments. Casework will also be undertaken from home when possible.

CHAI (Community Help and Advice Initiative) is looking for Board Members who are passionate and committed to making a meaningful difference for people and communities.

CHAI provides free independent, confidential, high quality impartial advice, information and representation on welfare rights, employability, debt, and housing matters to disadvantaged people who live in Edinburgh and Midlothian. Our aim is to alleviate poverty, prevent homelessness and encourage employability.

As one of the largest Advice organisations in Scotland our vision is to ensure that no one in our communities unduly endures hardship and that everyone has the opportunity to become the best version of themselves.

Over the past 25 years CHAI has become embedded in the communities we serve, establishing long-standing connections, collaborations, and partnerships with statutory bodies, and third sector organisations, community groups, housing associations and other advice and support agencies in Edinburgh. This has allowed us to become a key point of reference for vulnerable people facing hardship.

This is an exciting time to join our charity. With an ambitious new strategy and brand, we have aspiration to grow our existing services and develop new services that contribute to our work. Do you have the passion and expertise to help us achieve our goals, if so, we would love to hear from you?

We are looking for four new trustees to join our established and committed Board. As a Board member you will play an integral role in helping to shape our work by providing guidance and support. You will help us to make a positive difference to people's lives as well as grow personally and professionally too.

We would especially love to hear from you if you have experience in the following areas: -

• Previous experience of working with or being supported by CHAI (Lived Experience)
• Financial experience
• Fundraising experience
• A genuine interest in supporting the work we do and in helping the people we support

Please note that we provide an induction, training, and appraisal to all our Board members.

CHAI is committed to empowering and supporting people from all backgrounds and we welcome applications from people regardless of age, ability, gender, ethnicity, religion, disability, sexual orientation, education, and cultural origin.

Do you enjoy helping people out of difficult situations? Are you a people person who can advocate on people’s behalf if they are unable to do so? Would you like to help people get more money and be less stressed?

We are looking for 2 income maximisation advisers who will work directly with people to improve their financial situation. If you have experience of providing benefit and/or money advice then we would love to hear from you.

These posts are based within our Advice and Employability Team in Edinburgh and are part of the wider income maximisation service funded by the Edinburgh Integration Joint Board. We are a supportive team of people who really care about uplifting our communities and helping individuals and families thrive.

At present most of these services are provided via telephone appointments from home but some services may start to be operating face to face advice soon. We will continue to work in a blended manner i.e., a mixture of working from home, outreach locations and from our offices all in a safe and socially distanced manner.

Please clearly state what post you are interested in on the application form.

Recovery services post

This Advice Worker will help maximise income through advice and case work on benefits and debt to people actively engaging with the substance recovery hubs in South East and South West Edinburgh. The Recovery Hubs are a one-stop shop service offering a full range of drug and alcohol treatments and supports provided by the NHS, social work staff and the voluntary sector. Referrals come from the partners within the network such as Social workers, Community Psychiatric nurses and support workers and close liaising with these professionals is necessary to ensure that the clients receive a smooth service.

Ideally, we would like someone who has work experience or knowledge of working within substance misuse services and the ability to work alongside other professionals providing this service. Experience of providing benefits and debt advice would greatly help but suitable transferable skills and a quick learning aptitude will also be considered.

GP surgery and mental health post

This post provides additional benefit and debt advice provision across 3 GP surgeries in South West Edinburgh and will require the advice to be provided within the GP surgery but will be subject to all current Covid safety guidance. There will also be one additional day providing benefit and debt advice within a mental health team. This is a great opportunity for someone who can develop good working relations with other professions and enjoys problem solving for people.

PURPOSE OF THE JOB

• To assist with the provision of administrative support to the Community Help & Advice Initiative.
• The Administrative Assistant will be responsible for providing admin support support to all service delivery area’s.

PRINCIPAL TASKS

• To answer calls, book appointments or signpost accordingly
• To ensure that the agency records, files reports etc are kept in order and properly maintained.
• Word processing of correspondence, reports etc.
• To upload incoming mail to Advice Pro and set follow on tasks for advisors
• Dealing with appropriate telephone calls and personal enquiries in a confidential manner.
• Photocopying/scanning and collating documents as required.
• To facilitate and arrange meetings as required
• To carry out other reasonable duties deemed necessary determined by the Board.

ESSENTIAL

• Good IT skills, including word, and excel
• Good telephone manner.
• Excellent Communication and inter-personal skills.
• Understanding of filing systems.

DESIRABLE

• Clean driving licence

This Post is based within our Advice Team in Edinburgh and will operate as part of our Maximise! project working in partnership with Children 1st.

The aim of the service is to address the financial and social pressures on families and individuals in order to promote a more stable and supportive family environment for the children attending school – and thereby supporting pupil attainment. The project works with families across all schools in Edinburgh but has a particular focus on Care Experienced children and families.

The model of provision will, typically, involve a half day of direct client contact, followed up with a further half-day casework. The direct client contact will ordinarily take place in schools and outreach locations in the community, with the casework undertaken at CHAI’s main office or appropriate venues. With social distancing measures in place however, the Advisor will deliver advice on the phone/online until it is safe to resume face to face appointments. Casework will also be undertaken from home when possible.

Purpose of the Job

• The Advice Worker will provide advice, information and representation to families at schools in Edinburgh, with the aim of addressing income, debt and housing issues.
• The Advice Worker will assist in the promotion and development of Maximise! Services within schools
• The Advice Worker will work to support the City of Edinburgh’s ‘1 in 5’ Programme and the Scottish Government’s Child Poverty Strategy in order to address health and social inequalities and promote pupil attainment.

For further information about the role, please download the Job Description below.

CHAI is seeking to recruit a Fundraising and Development Manager who will support the development and implementation of a sustainable development and fundraising strategy for growth. The Fundraising and Development Manager will work closely with the Project Executive to generate income, with a focus on securing grant income and building new partnerships with Trusts, Foundations, and statutory bodies, and within the corporate sector, to support the current activities of CHAI and ensure long-term growth and development.

This position will play a vital role in continuing CHAI’s strong track record of securing funds from trusts and foundations and statutory through grant applications and tenders, as well as leading on the growth and future development of new income streams from corporate partnerships.

This Post is based within our Advice Team in Edinburgh and will operate as part of the wider benefits advice and income maximisation service funded by the Edinburgh Integration Joint Board.

The Advice Worker will provide income maximisation through advice on welfare benefits, debt and tribunal representation to people actively engaging with the substance recovery hubs in South East and South West Edinburgh. The Recovery Hubs are a one-stop shop service offering a full range of drug and alcohol treatments and supports provided by the NHS, social work staff and the voluntary sector.

The model of provision will, typically, involve a half day of direct client contact, followed up with a further half-day casework. The direct client contact will usually take place in outreach locations in the community, with the casework undertaken at CHAI’s main office or appropriate venues. With social distancing measures in place, the Advisor will deliver advice on the phone until it is safe to resume face to face appointments. Casework will also be undertaken from home when possible.

This post is funded until 31st March 2023 but may be subject to continued funding.

The Money Advice Support Worker will work alongside advisors, assisting clients undertaking a variety of practical steps that are required to maximise their income, manage their finances, and access formal debt solutions. The Worker and Adviser will agree individually tailored support plans to ensure that support provided meets the needs and requirements of each service user. Support will be case-centred, and the Worker will be expected to recognise and assist with referrals to an appropriate service when a the client has additional support needs.

We strongly encourage applications from candidates from the local community and possibly with lived experience of money advice, welfare and/or needing extra support.

To find out more about the role, please download the Job Description below.