We are recruiting for the newly created post of Locality Manager to join our Children and Families team.

The post holder will work alongside the Head of Children and Families to help shape high-quality support for children, young people and families.

Main duties and responsibilities will include:

• Directly manage the delivery of the Glasgow and West Children and Families programmes
• Lead the service in line with agreed qualitative based outcomes and best practice legislation and guidance such as UNCRC, The Promise and GIRFEC
• Ensure person-centred planning is at the heart of delivery with maintained and accurate support plans recording SMART outcomes
• Take ownership for growth and investigate new opportunities aligned to and/or supporting existing service provision
• Support leadership and senior management colleagues with developing new service proposals and tenders
• Take responsibility for the learning and continued professional development of yourself and your teams
• Lead the teams to take a strengths-based, people first approach
• Deliver on service performance, using KPI data to support decision making and planning
• Ensure services operate within financial parameters and targets

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

This is an exciting opportunity to join our dynamic, growing team. We're looking for a confident, values-led manager to lead teams across Glasgow and the West, you will be rights-based and passionate about improving the lives of children and young people. An excellent collaborator rooted in inclusion, The Promise, GIRFEC and UNCRC, you will bring experience of leading people and services in social care preferably within a children and families setting.

The post holder will lead the strategic implementation and operational management of Right There's Glasgow and West Children and Families' programmes including Young People and Family Support, Mentoring and Supported Accommodation.

What you can expect from us..

• The post holder will report to the Head of Children and Families
• You normal hours of work are 35 per week worked Monday to Friday flexibly between the hours of 9.00 am and 5.00 pm with 1-hour unpaid break
• Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. This role is office-based a minimum of 3-days per week
• Annual leave entitlement of 210 hours (equivalent to 6 weeks) pro rata in your first year, rising to 280 hours (equivalent to 8 weeks) pro rata in your second year. This includes public holidays
• You will automatically be enrolled into the People’s Pension providing you meet the auto-enrolment criteria
• Life insurance 4 x salary
• Option to purchase and sell annual leave
• Cycle to work scheme

About Us

We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.

Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

It doesn’t matter what your background is. If you care about the people we support and have the skills and experience to deliver operational excellence, this could be the next move for you.

Right There has spent 200 years making sure that fewer people in Scotland end up homeless and fewer families fall apart. Last year alone, almost 4,000 people got the support they needed to stay in their homes and stay close to the people they love. We are a charity with a clear, urgent mission. We need you to help us turn property into purpose.

This role exists to make sure the property, infrastructure and enterprise behind that mission are working as hard as they can and are growing. It is a brand-new seat on our Leadership Team, and it is a rare one.

It is complex, stretching, and the stakes are real. These are people’s homes. But it is also rewarding, challenging and, in the way that only work with meaning can be, genuinely good fun.

Your role

The first job is to make sure everyone – the Leadership Team, the Board, your colleagues across programmes and central functions – can see clearly what is going on with our properties. At the moment, that picture is not clear enough. Then you’ll look at how we commercialise our assets, which at the moment looks like our brilliant skilled tradespeople and the furniture we are donated. There will be more, and we need you to find opportunities.

• Getting the data right. You will build the systems, KPIs and reporting so we have a proper picture of the portfolio – every property, its status, and a clear RAG rating. You will know the numbers: how many properties, what state they are in, what maintenance is outstanding, and what things are actually costing us.
• Getting a handle on costs. You will bring real clarity on where we are financially exposed – what an empty property actually costs, what our turnaround times are, where reactive spend is leaking. Then you will do something about it.
• Being our point of knowledge on property. You will be the person everyone turns to on acquisition, maintenance and compliance. You will combine the theory of procurement with the practical reality of getting things done – turning decisions into delivered outcomes.
• Connecting property to the people we support. You will map what we have against what our services need across our local authority areas, so the right spaces support the right programmes.
• Growing what we have. Once the foundations are right, you will develop Furnish Forward – our furniture reuse shop – and build a longer-term case for trading our skills and services commercially. But that comes after visibility and control, not instead of them.

What you bring

Maybe this is the pinnacle of a career spent in property, estates, facilities or operations, and you want it to count for something. Or maybe it’s your change of direction: you might be searching for a more meaningful path after years in commerce. Either way, you’ll recognise yourself here.

• You’re commercial and creative – you spot opportunities and you make them pay.
• You love detail and data, and you turn a concept into a delivered result.
• You take responsibility, solve problems, and bring people with you.
• You’ve led change – perhaps you did a lot of it through the Covid years.
• And you genuinely care about social change – about homelessness, and about people getting a fair chance at a safe home.

Our offer

Salary up to £79,665 per annum. Based in Glasgow with agile working (around three days a week in the office). Full time and permanent, on our Leadership Team, reporting to the Chief Executive. You’ll get 30 days’ leave rising to 40 days in year two, the People’s Pension, and a wide range of wellbeing and lifestyle benefits.

If this sounds like the kind of challenge you’ve been waiting for, we’d love to hear from you.

About Us

We are a charity that recently celebrated 200 years of standing alongside people in Scotland. Last year we supported almost 4,000 people to stay in their homes and stay connected to the people they love. This role exists to make sure the homes, buildings and enterprise behind that work are safe, sustainable and ready for the future – and to grow new income that lets us do even more.