We are seeking a Communications Assistant to support and deliver the creation of inspiring communications and events to maximise Scottish Families’ reach and engagement across Scotland.

This post will work alongside our Communications Development Officer and assist with our content creation, social media presence, storytelling efforts, campaigning, media relations, and support our whole team with their communication needs. This role is fun and rewarding with a broad range of projects to get involved in. You will create a place for family members to share their experiences, build and maintain our online community, promote our events and encourage donations, and assist with making sure we are reaching more families across Scotland through advertising, campaigning and collaborations.

The post is located at Edward House, Glasgow G2 3EX, with staff currently working between home and office. It is expected that the post holder will be required to work occasional evenings and weekends. This post will be part of Scottish Families’ staff team and be supervised by the Communications Development Officer.

The post-holder will be responsible for maintaining our social media channels, including creating content, finding opportunities, and engaging with family members, supporters and partners; actively monitoring our media profile; supporting with storytelling efforts including sourcing leads, interviewing family members, copywriting stories, etc. to champion family voices; supporting our staff with internal communications; supporting our campaigning efforts including content creation, partnership working, advertising, and attending regular meetings with partners; managing the administration of our Communications Advisory Group; and supporting our staff with their communication requests.

We are seeking applicants who are educated to HNC level, vocational qualification (level 4) or a relevant professional qualification, with a proven record of working across social media channels (specifically X, Facebook, Instagram and LinkedIn); creating content for online purposes such as graphics, films and audio; collaborating with partners on projects and campaigns; and delivering campaigns with set targets and audiences. Applicants should have knowledge of new communication developments and trends, and of how to boost engagement with supporters on social media. Candidates should be able to work as a supportive team member, contributing ideas and assisting colleagues; be a competent user of social media channels and content creation software such as Canva; be skilled in storytelling and collecting stories from supporters; and be able to create video content such as Instagram Reels and TikToks using phones and relevant software, with excellent copywriting skills.

We are seeking a Family Support Development Officer (1.0 FTE, 35 hours per week) to join our team. This post will develop, deliver, support and promote a range of family support and engagement for family members who are affected by someone else’s substance use. The post is responsible for leading Scottish Families’ East Dunbartonshire Family Support Service, and working in partnership with partner organisations, families and communities. This service is our longest running Family Support Service, established in 2013 and funded by East Dunbartonshire Health and Social Care Partnership.

The post-holder will be responsible for developing, maintaining, and delivering a range of support services in East Dunbartonshire to families and support groups affected by someone else’s substance use, ensuring an effective response to the needs of support groups, within the limits of the service resources. Direct support from Scottish Families will focus on supporting adult family members aged 16+ years. The role includes utilising and promoting evidence-based interventions and evaluating and demonstrating the impact of these and the East Dunbartonshire Family Support Service.

The post is located in East Dunbartonshire and has an East Dunbartonshire-wide remit involving significant travel throughout the council area and some to our offices in Glasgow. It is expected that the post holder will be required to work some evenings and occasional weekends. This post will be part of Scottish Families’ staff team and be supervised by the Senior Family Support Development Officer with a close working relationship with local partners including East Dunbartonshire Health & Social Care Partnership (HSCP).

We are seeking applicants who have a degree in a relevant subject or equivalent professional qualification; and experience of direct client work, group work and direct work with families, as well as identifying and managing risk and working in partnership. Applicants should have knowledge of issues for families affected by substance use and values underpinning advocacy. Candidates should be able to encourage and promote the development of family support groups, and effectively and sensitively advocate for others, with strong organisational, interpersonal and communication skills.

We are seeking a Helpline Support Worker (1.0 FTE) to support a number of national programmes and services, including Scottish Families Helpline, Click & Deliver Naloxone, and Bereavement Support services. The post operates as the first point of contact for family members (age 16+) affected by someone else’s alcohol or drug use, and others contacting our Helpline and associated services.

The role includes:

• Helpline & National Support: Providing empathetic support and accurate information, signposting enquiries, taking referrals and all associated administrative processes associated with Scottish Families’ national Helpline. The Helpline contact will be multi-channel (phone and online communication, including email and webchat).

• Bereavement Service Support: Conducting virtual assessments, delivering short-term bereavement support.

• Click and Deliver Naloxone service: Fulfilling Naloxone orders for family members (age 16+) and others resident in Scotland, ensuring data is captured accurately, and supporting overall programme delivery.

• Scottish Families’ Service Directory: Delivering an ongoing programme of content revision of Scottish Families’ National Service Directory to ensure all information is accurate and current, through actively liaising with support services across Scotland.

• Volunteers: Working in conjunction with the Befriending & Volunteering Assistant, supporting our volunteers in their role and handling any escalated complex calls.

The post is located at Edward House, Glasgow – Scottish Families’ national office. Note that staff work flexibly between home and office, but the post-holder is expected to work in the office at least two days a week. The post holder will be required to work occasional evenings and weekends to support Helpline coverage and event commitments. The post will be part of the Scottish Families’ staff team and be supervised by the Senior Virtual Family Support Practitioner.

We are seeking applicants who are educated to HNC level or equivalent, with experience of providing support and information within a helpline or telephone capacity, and providing support in a health and social care setting. Applicants should have knowledge of issues for families affected by substance use, as well as the ability to listen to and support individuals from diverse demographics, and excellent IT skills, particularly use of Microsoft Office (Outlook, Word and Excel). We are seeking applicants with the ability to identify and evaluate risk relating to safeguarding; an empathetic, non-judgemental approach; and the ability to work in a team and work independently.

We are seeking a Family Support Assistant (1.0 FTE) to join our team. This post will support the delivery of the Forth Valley Family Support Service. This includes delivering community-based services that specifically address the needs of families affected by alcohol and drugs.

The post-holder will be responsible for delivering a range of family support services which address the specific needs of families and support groups, including evidence-based interventions, with the assistance and support of the Family Support Development Officer – Forth Valley. This includes facilitating family support groups and working with individuals on a one-to-one basis; providing advocacy to support groups and individual family members, and actively promoting family recovery and family inclusive practice.

The post has a Forth Valley wide remit and will involve significant travel throughout the region and some to our offices in Glasgow. It is expected that the post holder will be required to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Family Support Development Officer – Forth Valley.

We are seeking applicants who are educated to HNC level, vocational qualification (level 3) or relevant professional qualification; have experience of direct client work, group work, direct work with families and understanding of the voluntary sector; with knowledge of issues affecting families affected by substance use. Candidates should be able to effectively and sensitively advocate for others, with strong organisational, interpersonal and communication skills.

We are seeking a Family Support Development Officer (0.8 FTE, 28 hours per week) to join our team. Funded by Falkirk Health and Social Care Partnership (HSCP) Carers Challenge Fund, this post will add a second Family Support Development Officer to the existing Forth Valley Family Support Service and focus on new developments within Falkirk.

New developments will include: Design and delivery of group sessions in partnership with the Carers Centre; Establishing link working with Hospital Support & Discharge Priorities; Exploring opportunities to engage with families in areas with low referral rates.

The post holder will work in partnership with partner organisations, families and communities, and have responsibility for co-leading Scottish Families’ Forth Valley Family Support Service (established in 2014) alongside our existing Forth Valley Family Support Development Officer. Responsibilities include co-leading the development, delivery and promotion of Forth Valley Family Support Service, offering a range of family support and engagement for family members across Forth Valley who are affected by someone else’s substance use; and ensuring the Family Support Service offers, choice, consistency and flexibility for adult family members (aged 16+ years) in their own right.

The post is located in Forth Valley (main base: Falkirk) and has an area-wide remit involving significant travel throughout the area and some to our offices in Glasgow. It is expected that the post holder will be required to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Senior Family Support Development Officer.

We are seeking applicants who have a degree in a relevant subject or equivalent professional qualification; and experience of direct client work, group work and direct work with families. Experience working with or as a carer and/or working with or as a volunteer is desirable, along with knowledge of issues for families affected by substance use. Knowledge of carers rights is an advantage. Candidates should be able to encourage and promote the development of family support groups, and effectively and sensitively advocate for others, with strong organisational, interpersonal and communication skills.

This post will support the delivery of Inverclyde Family Support Service, established in 2020, which offers a range of family support and engagement for family members who are affected by someone else’s substance use. The post will work alongside the existing Inverclyde Family Support Development Officer, and will work in partnership with partner organisations, families and communities.

The post is located in Inverclyde, and has an area-wide remit involving significant travel throughout the area and some to our offices in Glasgow, as well as some home working.

The post-holder will be responsible for maintaining and delivering a range of support services in Inverclyde to families and support groups affected by someone else’s substance use, ensuring an effective response to the needs of support groups and evaluating and demonstrating the impact of our services.

The post-holder will be expected to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Family Support Development Officer - Inverclyde.

We are seeking applicants who are educated to HNC level, have a vocational qualification (level 3) or relevant professional qualification, along with experience of direct client work, group work, facilitating or enabling the work of others and direct work with families. Applicants should have knowledge of issues for families affected by substance use and values underpinning advocacy. We are seeking an applicant who can facilitate family support groups, and effectively and sensitively advocate for others.

This post will lead the day-to-day operational delivery of Scottish Families national Helpline and ‘Click & Deliver’ take-home Naloxone service, along with supporting the delivery of our national Bereavement Support service. The role also involves partner/referral pathway development across Scotland to promote family support and harm reduction for anyone affected by someone else’s alcohol or drug use.

The post will be based at Edward House, Glasgow – Scottish Families’ national office. (Note that staff are currently working between home and office). This is a national post which includes some travel across Scotland. Due to the nature of this post, access to a car is essential. Hours worked will be in line with service delivery requirements, including evenings and occasional weekends when required.

The post will be part of the Scottish Families’ staff team and be supervised by the Senior Virtual Family Support Practitioner. The post is supported by Helpline Assistants (currently two posts, 1.2 FTE) and Helpline Volunteers.

The post-holder will be responsible for leading the day-to-day operational delivery of the Helpline, directly participating in voice and non-voice contact handling and processing Helpline tasks, and providing listening support, information, signposting and referrals for individuals contacting the Helpline via calls, webchat and online communication methods. The role is responsible for fulfilling Click and Deliver naloxone requests, naloxone reporting, delivering overdose awareness and naloxone training, and maintaining and sharing knowledge about emerging drug trends and harm reduction. The post also includes providing Bereavement Support, including outbound support calls to bereaved individuals and facilitating access to bereavement counselling provided by external counsellors. Finally the role involves developing and maintaining relationships and referral pathways with partner organisations across Scotland, including other family support services.

We are seeking applicants who are educated to degree level in a relevant subject or equivalent professional qualification/ experience; with experience of providing listening support via telephone, webchat and online chat methods, and providing support in a health and social care, mental health, substance use or trauma support service/ organisation. Experience of naloxone ‘train the trainer’ training is an advantage. Applicants should have knowledge of issues for families affected by substance use and bereavement, as well as drug and alcohol awareness. It is helpful to have knowledge of emerging substance use trends and harm reduction. We are seeking an excellent listener with strong organisational skills and the ability to support individuals from diverse demographics.

We are recruiting a Support Assistant – Young People to join our Routes team. This is a temporary 12 month post to cover the maternity leave of the current post-holder. This post supports the delivery of Scottish Families ‘Routes’ Young Persons Project, working alongside young people in East and West Dunbartonshire, to provide a programme of support for 12-26 year olds affected by family alcohol and drug use. The post operates as part of the Routes team led by a Senior Family Support Development Officer and supported by two Development Officers and one other Support Assistant.

The post is located across East and West Dunbartonshire and will involve travel throughout both local authorities. Some home working is involved. Due to the nature of this post, access to a car is essential. There will be a close working relationship with young people, schools and local partner agencies in East and West Dunbartonshire. This post will be part of Scottish Families’ staff team and be managed by the Senior Family Support Development Officer – Young People. There will be a close working relationship with young people and with local partner agencies in East and West Dunbartonshire.

The post holder will be responsible for supporting the delivery of Scottish Families ‘Routes’ Young Persons Project. This involves working alongside young people in East and West Dunbartonshire to provide a programme of support for 12-26 year olds affected by family alcohol and drug use.

We are seeking applicants who are educated to HNC level, have a vocational qualification (level 3) or relevant professional qualification, along with experience of working with a range of children and young people, identifying and managing risk, and assessing needs. Applicants should have knowledge of issues for young people affected by family substance use, an understanding of child protection and safeguarding, and understanding of emotional and development issues for children and young people. We are seeking an applicant who can build rapport, positively engage and support young people, as well as having the ability to listen and talk to young people from differing abilities, understanding and backgrounds.

We are recruiting – come and join Scottish Families!

Due to the internal secondment of the current post-holder, we are seeking a full-time Family Support Development Officer to lead our Inverclyde Family Support Service.

This post will develop, deliver, support and promote a range of family support and engagement for family members aged 16+ years who are affected by someone else’s substance use. The post is supported by a Family Support Assistant, and works in partnership with partner organisations, families and communities. This is a temporary post to cover the secondment of the existing post-holder (12 months in the first instance).

The post is based in Inverclyde (main base: Greenock) and has an area-wide remit involving significant travel throughout the area and some to our offices in Glasgow. It is expected that the post holder will be required to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Senior Family Support Development Officer.

We are seeking applicants with a degree in a relevant subject or equivalent professional qualification, and experience of direct client work, group work, and direct work with families, as well as identifying and managing risk. Candidates should demonstrate knowledge of issues for families affected by substance use, values underpinning advocacy, and an understanding of the voluntary sector. The ability to encourage and promote the development of family support groups, and effectively and sensitively advocate for others, are essential, as well as strong organisational skills and interpersonal and communication skills.

We are recruiting – come and join Scottish Families!

We are seeking a full-time Family Inclusive Practice Development Officer to join our team. This post will develop and deliver a Family Inclusive Practice workforce programme with a focus on practice implementation. The role is funded by the Scottish Government to support delivery of the national Whole Family Approach/ Family Inclusive Practice framework (‘Drug and Alcohol Services – Improving holistic family support’).

The post-holder will be responsible for developing and delivering a new national Family Inclusive Practice workforce programme to external partners, including the alcohol and drug service workforce. The programme aims to embed new practices in alcohol and drug services to allow services to effectively implement new ways of working with clients and their families in line with national policy commitments for families affected by drug and alcohol use in Scotland. The role will also design, deliver and evaluate learning and development activities, including Scottish Families current programme of workforce learning & development; develop and create e-learning including writing content; gather learning from the delivery of the Family Inclusive Practice programme to develop and create Family Inclusive Practice implementation kit; and develop a clear and meaningful national definition of Family Inclusive Practice.

The post is based at Edward House, Glasgow – Scottish Families’ national office. (Note that staff are currently working between home and office). The is a national post which includes travel across Scotland to deliver learning and development activities. Hours worked will be in line with delivery requirements, including evenings and occasional weekends when required. This post will be part of Scottish Families’ staff team and be supervised by the Head of Programmes.

We are seeking applicants with a degree in a relevant subject or equivalent professional qualification/ experience, with experience as a learning and development facilitator/trainer, including online and face to face delivery, developing learning content and designing training programmes. Candidates should demonstrate knowledge of best practice underpinning effective learning and development activities, and the impact of substance use on families, as well as a high level of presenting skill and the ability to create innovative and engaging content. Strong relationship-building and organisational skills are essential.

We are seeking a full-time Family Support Officer to join our team. This post will support the delivery of the Aberdeenshire Family Support Service. This includes delivering community-based services that specifically address the needs of families affected by alcohol and drugs.

The post-holder will be responsible for assisting the Family Support Development Officer – Aberdeenshire to implement developments, maintaining and delivering a range of support services in Aberdeenshire to families and support groups affected by someone else’s substance use, whilst ensuring an effective response to the needs of support groups, and evaluating and demonstrating the impact of our services. The role includes delivering evidence-based interventions, facilitating family support groups, and working with individuals on a one-to-one basis, addressing specific issues and complex needs, with the support of the Family Support Development Officer – Aberdeenshire as required. Responsibilities include working with local service providers to provide a families-inclusive recovery agenda, participating in local partnership forums, maintaining and enhancing family and practitioner networks, and providing advocacy to support groups and individual family members.

The post has a Aberdeenshire-wide remit and will involve significant travel throughout the region and some to our offices in Glasgow. It is expected that the post holder will be required to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Family Support Development Officer – Aberdeenshire.

We are seeking applicants who are educated to HND level, vocational qualification (level 4) or relevant professional qualification; have experience of direct client work, group work, direct work with families and understanding of the voluntary sector; with knowledge of issues affecting families affected by substance use. Candidates should be able to facilitate family support groups, effectively and sensitively advocate for others, with strong organisational, interpersonal and communication skills.

We are seeking a part-time (21 hours per week) Family Support Assistant to join our team. This post will support the delivery of the Forth Valley Family Support Service. This includes delivering community-based services that specifically address the needs of families affected by alcohol and drugs.

The post-holder will be responsible for delivering a range of family support services which address the specific needs of families and support groups, including evidence-based interventions, with the assistance and support of the Family Support Development Officer – Forth Valley. This includes facilitating family support groups and working with individuals on a one-to-one basis; providing advocacy to support groups and individual family members, and actively promoting family recovery and family inclusive practice.

The post has a Forth Valley wide remit and will involve significant travel throughout the region and some to our offices in Glasgow. It is expected that the post holder will be required to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Family Support Development Officer – Forth Valley.

We are seeking applicants who are educated to HNC level, vocational qualification (level 3) or relevant professional qualification; have experience of direct client work, group work, direct work with families and understanding of the voluntary sector; with knowledge of issues affecting families affected by substance use. Candidates should be able to effectively and sensitively advocate for others, with strong organisational, interpersonal and communication skills.

We are seeking a full-time Business Support Assistant to join our team. This post will provide a full range of business and administrative support to Scottish Families’ staff across the whole organisation, in liaison with the PA to the CEO/Business Support Assistant.

The post-holder will be responsible for assisting in the development, maintenance and implementation of organisational and office systems, including our Salesforce Client Record Management (CRM) system; supporting financial processing systems; providing business support for the Scottish Families team; assisting with event management, including planning and delivery; liaising with partner organisations and family members affected by someone else’s alcohol or drug use; and maintaining high levels of confidentiality and discretion.

The post is based at Edward House, Glasgow – Scottish Families’ national office. (Note that staff are currently working between home and office). The post is a national support role and so involves occasional travel and very occasional out-of-hours working for meetings and events. The post is part of the Scottish Families’ staff team, is supervised by the CEO, and involves close liaison with the PA to the CEO/Business Support Assistant.

We are seeking applicants with a minimum of SVQ Level 3 in Business Administration or relevant discipline, with experience of managing corporate correspondence; financial processing, systems and record keeping; office management and event management (planning and delivery). Candidates should have outstanding IT skills including full range of Microsoft packages, be able to produce high quality reports, presentations and other documents; work on own initiative with excellent organisational skills and the ability to prioritise workload. Candidates must be able to deal appropriately with confidential and sensitive information, and work to a high standard within deadlines and with minimal supervision. Effective interpersonal and communication skills are essential.

We are seeking a Policy and Research Assistant to support the policy and research functions within Scottish Families, led by the CEO, aiming to create insight, grow the evidence base, and deliver impact and change to improve outcomes for families affected by alcohol and drugs. The role includes internal and external work with the Scottish Families Team and Board, family members, government, public bodies, politicians, third sector and academic partners.

The post will be based at Edward House, Glasgow – Scottish Families’ national office. (Note that staff are currently working between home and office). The post is a national support role and so involves some travel and very occasional out-of-hours working. The post is part of the Scottish Families’ staff team and is supervised by the CEO.

The post-holder will provide policy and research support to members of Scottish Families staff team, relevant to their own roles, including responding to staff requests for support, and facilitating our ‘embedded evaluation’ approach within the organisation; develop evidence-based policy papers and responses (including government and other consultations), including gathering and representing the views and experiences of families; support internal thematic and short-life working groups with monitoring and recording their activities; contribute to the development and delivery of new quantitative and qualitative research projects led by Scottish Families and partner organisations; participate in research design, data collection (including via desk research, questionnaires, interviews, focus groups etc), analysis, report-writing, and the written and verbal presentation of findings; lead our Alcohol Action Group which seeks to highlight and respond to alcohol harm in families and communities; actively participate in national and UK networks in the fields of alcohol, drugs and families; create external content such as blogs, articles and podcasts, on policy and research topics relevant to families; contribute to the development of Scottish Families Evidence Bank; and facilitate and support family engagement and influence across our policy and research work.

We are seeking applicants who have a degree in a relevant subject or equivalent professional qualification; experience of producing evidence-based reports (policy and/or research-based) and quantitative and qualitative research design, delivery, data analysis and interpretation; knowledge of issues for families affected by substance use; an investigative and inquiring mind; the ability to review, analyse, interpret and prioritise complex data and information; and excellent report writing and IT literacy skills.

We are seeking a Befriending and Volunteering Assistant to support the development of a new family befriending project and wider volunteering opportunities with Scottish Families. The befriending project will engage with adult family members (aged 16+ years) who are affected by someone else’s alcohol or drug use, and be delivered by peer volunteers. This is a new two-year post funded by the Health and Social Care Alliance Self-Management Fund

The post will be based at Edward House, Glasgow – Scottish Families’ national office. (Note that staff are currently working between home and office). The post has a Scotland-wide remit and may involve some travel and occasional out-of-hours working. The post will be part of the Scottish Families’ staff team and be supervised by the Senior Virtual Family Support Practitioner.

The post-holder will support the recruitment, training and ongoing support and supervision of volunteer befrienders and wider volunteers, as well as the development and delivery of the befriending project and wider volunteer programme with input from family members. The role involves identifying and promoting befriending and wider volunteering opportunities with Scottish Families, and supporting the development and implementation of a process for identifying adult family members (aged 16+) in need of befriending support and matching these with suitable volunteer befrienders; and for matching wider volunteers with appropriate opportunities.

We are seeking applicants who are educated to HNC level, have a vocational qualification (level 3) or relevant professional qualification; with experience of working with volunteers; an understanding of the principles and benefits of befriending; and understanding of the needs and motivation of volunteers and the ability to adapt to those needs; alongside the ability to facilitate or enable the work of others, and facilitate volunteer training. Knowledge of issues faced by families affected by substance use is an advantage.

Due to the internal promotion of the current postholder, we are recruiting a further Support Assistant – Young People to join our Routes team. This post will support the delivery of Scottish Families ‘Routes’ Young Persons Project, working alongside young people in East and West Dunbartonshire, to provide a programme of support for 12-26 year olds affected by family alcohol and drug use. The post operates as part of the Routes team led by a Senior Family Support Development Officer and supported by two Development Officers and one other Support Assistant.

The post is located across East and West Dunbartonshire and will involve travel throughout both local authorities. Some home working is involved. Due to the nature of this post, access to a car is essential. There will be a close working relationship with young people, schools and local partner agencies in East and West Dunbartonshire. This post will be part of Scottish Families’ staff team and be managed by the Senior Family Support Development Officer – Young People. There will be a close working relationship with young people and with local partner agencies in East and West Dunbartonshire.

The post holder will be responsible for supporting the delivery of Scottish Families ‘Routes’ Young Persons Project. This involves working alongside young people in East and West Dunbartonshire to provide a programme of support for 12-26 year olds affected by family alcohol and drug use.

We are seeking applicants who are educated to HNC level, have a vocational qualification (level 3) or relevant professional qualification, along with experience of working with a range of children and young people, identifying and managing risk, and assessing needs. Applicants should have knowledge of issues for young people affected by family substance use, an understanding of child protection and safeguarding, and understanding of emotional and development issues for children and young people. We are seeking an applicant who can build rapport, positively engage and support young people, as well as having the ability to listen and talk to young people from differing abilities, understanding and backgrounds.

Due to the internal promotion of the current post-holder, we are seeking a Family Support Assistant to join our team. This post will support the delivery of the Forth Valley Family Support Service. This includes delivering community-based services that specifically address the needs of families affected by alcohol and drugs.

The post-holder will be responsible for delivering a range of family support services which address the specific needs of families and support groups, including evidence-based interventions, with the assistance and support of the Family Support Development Officer – Forth Valley. This includes facilitating family support groups and working with individuals on a one-to-one basis; providing advocacy to support groups and individual family members, and actively promoting family recovery and family inclusive practice.

The post has a Forth Valley wide remit and will involve significant travel throughout the region and some to our offices in Glasgow. It is expected that the post holder will be required to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Family Support Development Officer – Forth Valley.

We are seeking applicants who are educated to HNC level, vocational qualification (level 3) or relevant professional qualification; have experience of direct client work, group work, direct work with families and understanding of the voluntary sector; with knowledge of issues affecting families affected by substance use. Candidates should be able to effectively and sensitively advocate for others, with strong organisational, interpersonal and communication skills.

This post will support the delivery of Scottish Families ‘Routes’ Young Persons Project, working alongside young people in East and West Dunbartonshire, to provide a programme of support for 12-26 year olds affected by family alcohol and drug use. The post operates as part of the Routes team led by a Senior Family Support Development Officer and supported by two Development Officers and one other Support Assistant.

The post is located across East and West Dunbartonshire and will involve travel throughout both local authorities. Some home working is involved. Due to the nature of this post, access to a car is essential. There will be a close working relationship with young people, schools and local partner agencies in East and West Dunbartonshire. This post will be part of Scottish Families’ staff team and be managed by the Senior Family Support Development Officer – Young People. There will be a close working relationship with young people and with local partner agencies in East and West Dunbartonshire.

The post holder will be responsible for supporting the delivery of Scottish Families ‘Routes’ Young Persons Project. This involves working alongside young people in East and West Dunbartonshire to provide a programme of support for 12-26 year olds affected by family alcohol and drug use.

We are seeking applicants who are educated to HNC level, have a vocational qualification (level 3) or relevant professional qualification, along with experience of working with a range of children and young people, identifying and managing risk, and assessing needs. Applicants should have knowledge of issues for young people affected by family substance use, an understanding of child protection and safeguarding, and understanding of emotional and development issues for children and young people. We are seeking an applicant who can build rapport, positively engage and support young people, as well as having the ability to listen and talk to young people from differing abilities, understanding and backgrounds.

This new post will support the delivery of Fife Family Support Service. This offers a range of family support and engagement for family members who are affected by someone else’s substance use. The post will operate in partnership with NHS Fife Addictions Service, partner organisations, families and communities. The post has an area-wide remit and will work across three NHS Addictions bases in Dunfermline, Kirkcaldy and Windygates, along with some home working. This post is part of an expansion of our existing Fife Family Support Service, working alongside one existing and one new Family Support Development Officer posts.

The post will be responsible for maintaining and delivering a range of support services in Fife to families and support groups affected by someone else’s substance use, ensuring an effective response to the needs of support groups and evaluating and demonstrating the impact of our services.

The post-holder will be expected to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Family Support Development Officer.

We are seeking applicants who are educated to HNC level, have a vocational qualification (level 3) or relevant professional qualification, along with experience of direct client work, group work, facilitating or enabling the work of others and direct work with families. Applicants should have knowledge of issues for families affected by substance use and values underpinning advocacy. We are seeking an applicant who can facilitate family support groups, and effectively and sensitively advocate for others.

This post will develop, deliver, support and promote a range of family support and engagement for family members who are affected by someone else’s substance use. The post will operate in partnership with NHS Fife Addictions Service, partner organisations, families and communities. The post has an area-wide remit, including working across three NHS Addictions bases in Dunfermline, Kirkcaldy and Windygates, along with some home working. This post is part of an expansion of our existing Fife Family Support Service, working alongside an existing Family Support Development Officer and a new Family Support Assistant post.

The post-holder will be responsible for delivering initial assessments and one to one intensive support for family members aged 16+ years (including face to face, telephone and online support); offering advocacy and self-advocacy support to ensure families can access their rights; supporting the development of family inclusive practice across NHS Fife Addictions Services; using and promoting evidence-based interventions; and evaluating and demonstrating the impact of these and of this collaborative family support and engagement model.

The post-holder will be expected to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Senior Family Support Development Officer.

We are seeking applicants who have a degree in a relevant subject or equivalent professional qualification, along with experience of direct client work, group work and direct work with families. Applicants should have knowledge of issues for families affected by substance use and values underpinning advocacy. We are seeking an applicant who can encourage and promote the development of family support groups, and effectively and sensitively advocate for others.

This post will support the delivery of Scottish Families ‘Routes’ Young Persons Project, working alongside young people in East and West Dunbartonshire, to provide a programme of support for 12-26 year olds affected by family alcohol and drug use. The post operates as part of the Routes team led by a Senior Family Support Development Officer and supported by two Development Officers and one other Support Assistant.

The post is located across East and West Dunbartonshire. The post has an area-wide remit and will involve significant travel throughout the area and some to our offices in Glasgow, as well as occasional travel elsewhere in Scotland. Some home working is involved. Due to the nature of this post, access to a car is essential. It is expected that the post holder will be required to work some evenings and occasional weekends. This post will be part of Scottish Families’ staff team and be managed by the Senior Family Support Development Officer – Young People. There will be a close working relationship with young people and with local partner agencies in East and West Dunbartonshire.

The post holder will be responsible for supporting the delivery of Scottish Families ‘Routes’ Young Persons Project. This involves working alongside young people in East and West Dunbartonshire to provide a programme of support for 12-26 year olds affected by family alcohol and drug use. The role is managed by the Senior Family Support Development Officer – Young People.

We are seeking applicants who are educated to HNC level, have a vocational qualification (level 3) or relevant professional qualification, along with experience of working with a range of children and young people, identifying and managing risk, and assessing needs. Applicants should have knowledge of issues for young people affected by family substance use, an understanding of child protection and safeguarding, and understanding of emotional and development issues for children and young people. We are seeking an applicant who can build rapport, positively engage and support young people, as well as having the ability to listen and talk to young people from differing abilities, understanding and backgrounds.

These two posts will develop and deliver Scottish Families ‘Routes’ Young Persons Project, working alongside young people in East and West Dunbartonshire, to provide a programme of support for 12-26 year olds affected by family alcohol and drug use. The two posts operate as part of the Routes team led by a Senior Family Support Development Officer and supported by two Support Assistants.

The posts are located across East and West Dunbartonshire. The posts have an area-wide remit and will involve significant travel throughout the area and some to our offices in Glasgow, as well as occasional travel elsewhere in Scotland. Some home working is involved. It is expected that the post holders will be required to work some evenings and occasional weekends. These posts will be part of Scottish Families’ staff team and be managed by the Senior Family Support Development Officer – Young People. There will be a close working relationship with young people and with local partner agencies in East and West Dunbartonshire.

The post-holders will be responsible for developing and delivering Scottish Families ‘Routes’ Young Persons Project. This involves working alongside young people in East and West Dunbartonshire to provide a programme of support for 12-26 year olds affected by family alcohol and drug use.

We are seeking applicants who have a relevant degree or professional qualification, along with experience of working with a range of children and young people; planning and delivering a structured programme of support for children and young people that promotes their personal development, self-esteem and resilience; planning, organising and facilitating young people’s participation groups; supporting young people to engage in planning, developing and evaluating projects; identifying and managing risk and assessing needs of children and young people. Applicants should have knowledge of issues for young people affected by family substance use, an understanding of child protection issues and safeguarding practice, and understanding of the emotional and developmental issues for children and young people. We are seeking applicants who can build rapport, positively engage and support young people, as well as having the ability to listen and talk to young people from differing abilities, understanding and backgrounds.

This new post will support the delivery of Inverclyde Family Support Service. This offers a range of family support and engagement for family members who are affected by someone else’s substance use. This is a new post created to expand our current service. The post will work alongside the existing Inverclyde Family Support Development Officer, and will work in partnership with partner organisations, families and communities.The post is located in Inverclyde, and has an area-wide remit involving significant travel throughout the area and some to our offices in Glasgow, as well as some home working.

The post-holder will be responsible for maintaining and delivering a range of support services in Inverclyde to families and support groups affected by someone else’s substance use, ensuring an effective response to the needs of support groups and evaluating and demonstrating the impact of our services.

The post-holder will be expected to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Family Support Development Officer.

We are seeking applicants who are educated to HNC level, have a vocational qualification (level 3) or relevant professional qualification, along with experience of direct client work, group work, facilitating or enabling the work of others and direct work with families. Applicants should have knowledge of issues for families affected by substance use and values underpinning advocacy. We are seeking an applicant who can facilitate family support groups, and effectively and sensitively advocate for others.

Are you passionate about supporting families?

Do you have a background in tackling inequality and promoting diversity?

Do you want to share your experience, skills and expertise with us?

We are seeking a new Board member!

Scottish Families supports anyone who is concerned about someone else’s drug or alcohol use. We were established in 2003 by families themselves, who came together to support each other and to campaign for recognition. Our five Outcomes are that Families are Supported, Included, Recognised, Connected to Communities and a Movement for Change.

We are a national charity based in Glasgow and working right across Scotland. We provide a free national Helpline, one-to-one Telehealth support, bereavement counselling for anyone affected by drug or alcohol related death, and local family support services. We also deliver workforce development, a Connecting Families programme, communications and policy/campaigning work.

We are Scotland’s leading charity supporting families affected by substance use, and are recognised by the Scottish Government as one of their Nationally Commissioned Organisations (NCOs) for alcohol and drugs. We are funded through a combination of Government grants, commissioned services, charitable trusts and fundraising.

To strengthen our Board membership, we are seeking an additional Board member with experience, skills and expertise in tackling inequality and promoting diversity. This follows on from a recent review of our approach to equality and diversity at Scottish Families.

You should be available to attend quarterly meetings. Board meetings are currently being held online via Zoom, but in future we plan to return to a combination of online and in person meetings (at our national office in Glasgow city centre). Meetings are held on Saturday mornings and the schedule is set well in advance. Please read the Board Member Role Description for further information on what is expected of all of our Board members.

This post will provide the first point of contact for families who contact Scottish Families national Helpline service, and provide appropriate support and information to meet their needs.

The post-holder will be responsible for providing support and information, signposting enquiries, taking referrals and all associated administrative processes associated with Scottish Families’ national Helpline. The Helpline contact will be multi-channel (phone and online communication, including email and webchat). This role is also responsible for delivering an ongoing programme of content revision of Scottish Families’ National Service Directory to ensure all information is accurate and up-to-date, through actively liaising with support services across Scotland. The Helpline Support Assistant role also contributes to supporting our volunteers in their role and handling any escalated complex calls.

The post will be based at Edward House, Glasgow – Scottish Families’ national office. (Please note staff currently working between home and office due to COVID mitigation arrangements). The post holder will be required to work occasional evenings and weekends to support Helpline coverage. The post will be part of the Scottish Families’ staff team and be supervised by the Helpline Development Officer.

We are seeking applicants who have experience of providing support in a health and social care, mental health, addiction or trauma support service/ organisation; as well as providing support via webchat and online chat methods. Applicants should have knowledge of issues for families affected by substance use; drug and alcohol awareness; and mental health in relation to substance use, as well as ability to listen and support individuals from diverse demographics. Excellent IT skills are essential, particularly use of Microsoft Office (Outlook, Word and Excel). All applicants should be educated to HNC level, vocational qualification (level 3) or hold a relevant professional qualification.

This post will support and deliver Scottish Families’ communication strategy, using different methods, channels and creativity to maximise our reach and engagement throughout Scotland. The role will focus on providing a platform for family members to share their voices and experiences, to keep our online community informed about our work, to grow the number of supporters in our online community, and to raise awareness of the charity through our media profile.

The post-holder will be responsible for effectively managing our social media channels including content creation, research, relationship and community building with family members and partners; supporting more family members to share their own views and experiences across our communications platforms; delivering an ongoing programme of media training for family members; bringing new creative thinking and ideas into our communications work; working with the staff team with internal communications; supporting our existing campaigns and helping to deliver new campaigns; increasing our media engagement, being a contact for journalists and taking media enquiries; and developing and engaging with our mailing list.

The post will be based at Edward House, Glasgow – Scottish Families’ national office. (Please note staff currently working between home and office due to COVID mitigation arrangements). The post has a Scotland wide remit and may involve some travel and out-of-hours working. The post will be part of the Scottish Families’ staff team and be supervised by the Communications Development Officer.

We are seeking applicants who have a proven record of working across social media channels (specifically Twitter, Facebook and Instagram) for business purposes, as well as experience of copywriting, writing for publications and online campaigns with set engagement targets. Applicants should have knowledge of issues for families affected by substance use, alongside the ability to work as an effective team member, contributing ideas and assisting colleagues; use social media and social media management systems; communicate effectively with a wide range of staff and with external stakeholders, and prioritise tasks and work calmly under pressure. All applicants should be educated to HNC level, vocational qualification (level 4) or hold a relevant professional qualification.

Please note this is a re-advertisement – previous candidates need not re-apply

This is a new post which will develop, deliver, support and promote a range of family support and engagement for family members who are affected by someone else’s substance use. The post will operate in partnership with NHS Fife Addictions Service and has an area-wide remit involving significant travel throughout Fife and some to our offices in Glasgow.

The post-holder will be responsible for delivering initial assessments and one to one intensive support for family members aged 16+ years (including face to face, telephone and online support); offering advocacy and self-advocacy support to ensure families can access their rights; supporting the development of family inclusive practice across NHS Fife Addictions Services; using and promoting evidence-based interventions; and evaluating and demonstrating the impact of these and of this new collaborative family support and engagement model.

The post will work across three NHS Addictions bases in Dunfermline, Kirkcaldy and Windygates (main base tbc). The post-holder will be expected to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Senior Family Support Development Officer.

We are seeking applicants who have a degree in a relevant subject or equivalent professional qualification, along with experience of direct client work, group work and direct work with families. Applicants should have knowledge of issues for families affected by substance use and values underpinning advocacy. We are seeking an applicant who can encourage and promote the development of family support groups, and effectively and sensitively advocate for others.

Due to the internal promotion of the current post-holder, we are seeking a 0.6 FTE (21 hours per week) Family Support Assistant to join our team. This post will support the delivery of the Forth Valley Family Support Service. This includes delivering community-based services that specifically address the needs of families affected by alcohol and drugs.

The post-holder will be responsible for maintaining and delivering a range of support services in Forth Valley to families and support groups affected by someone else’s substance use, ensuring an effective response to the needs of support groups and evaluating and demonstrating the impact of our services.

This includes working with the assistance and support of the Senior Family Support Development Officer to facilitate family support groups; work with individuals on a one to one basis, addressing specific issues; provide advocacy to both support groups and individual family members; and actively promote family recovery and family inclusive practice.

The post has a Forth Valley wide remit and will involve significant travel throughout the region and some to our offices in Glasgow. It is expected that the post holder will be required to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential. This post will be part of Scottish Families’ staff team and be supervised by the Senior Family Support Development Officer.

We are recruiting – come and join Scottish Families!

This post will support the delivery of Scottish Families’ strategic outcome that ‘Families are a movement for change’, including ongoing delivery of our Connecting Families programme through engagement, design, delivery and evaluation. The post will help increase capacity and create more opportunities for families to influence sustainable change in relation to substance use and recovery. The Connecting Families programme is dynamic and is co-produced with family members, however the role will include initiatives such as our Family Recovery College, tackling stigma, promoting family rights, engaging with peer-led family support groups and networks, and running family and community events.

The post-holder will be responsible for developing and delivering our national Connecting Families programme, where families drive the development of a families’ recovery movement, including co-producing projects, events and initiatives. This includes supporting the delivery of learning programmes to promote family recovery; engaging and supporting families; supporting families’ voices to be directly heard through a range of platforms; facilitating family engagement and influence in policy, research and service development; and working closely with other social movements, including recovery movements.

The post will be based at Edward House, Glasgow (Scottish Families’ national office) with extensive travel around Scotland. (Note that currently all staff are home working due to the COVID outbreak and there is currently no confirmed date for the re-opening of the national office, based on the Scottish Government guidance). The post-holder will be expected to work some evenings and occasional weekends. Due to the nature of this post, access to a car is essential.

We are seeking applicants who have a degree in a relevant subject or equivalent professional qualification, as well as experience of building and maintaining relationships with individuals and groups; engaging with unheard or under-represented groups; providing learning and development opportunities; and collaborative working. Applicants should have knowledge of issues for families affected by alcohol and drugs; principles of co-production; values underpinning community learning and development; awareness of recovery movements; and understanding of family rights in the context of human rights. We are seeking an applicant who can encourage and promote the development of family recovery actions to bring about change.

We are recruiting – come and join Scottish Families!

This post will support effective delivery of Scottish Families’ Fundraising Strategy. The role is primarily focused on income generation through community fundraising activity and events in Scotland, as well as providing local support to grow fundraising activity.

This role will focus on supporting the Scottish Families’ Fundraising Strategy, recruiting participants for events, developing and maintaining relationships with supporters and funders, answering all fundraising-related queries and maximising community fundraising opportunities for the organisation.

The post-holder will be responsible for achieving agreed annual income targets; recruiting, supporting and inspiring fundraising supporters; recruiting, supporting and developing volunteers to support fundraising; identifying opportunities for events and supporting planned events; liaising with community venues regarding collections throughout the year.

The post will be based at Edward House, Glasgow (Scottish Families’ national office) with some travel around Scotland. (Note that currently all staff are home working due to the COVID outbreak and there is currently no confirmed date for the re-opening of the national office, based on the Scottish Government guidance). The post-holder will be expected to work some evenings and occasional weekends.

We are seeking applicants who are educated to HNC level, vocational qualification (level 4) or hold a relevant professional qualification. Membership of the Institute of Fundraising and a qualification in fundraising are desirable. Applicants should have previous fundraising experience or experience of working directly within the community in a sales capacity or people-facing events role, as well as a proven record of organising events. Applicants should have knowledge of issues for families affected by substance use, as well as a proven ability to generate new ideas and approaches and excellent networking and relationship management skills.