About Relationships Scotland - Family Mediation Highland

Established in 1989, we are an independent charity with the objective of supporting families affected by separation, divorce or other situations of conflict and crisis. We are a member of Relationships Scotland and meet the standards set by them.

Every family that we work with is different and we strive to provide both a person-centred and holistic approach. During 2025-26 we provided direct and indirect support for 461 parents and 361 children through our mediation, contact centre, children & young person’s counselling and parenting apart services.

More information on all the services we provide are available on the Family Mediation - Highland website.

About this role

The Service & Development Manager plays a key role in supporting the delivery of our services across the whole of the Highland area.

Based in Inverness, the Service & Development Manager is responsible for strategic leadership and operational management of the service within the authority delegated by the Board. The Service & Development Manager leads delivery of our strategy, its performance, fundraising, people leadership and external relationships.

The Service & Development Manager is a confident leader with a collegiate approach to management and a deep understanding of the impact of separation on families.

Critically, the Service & Development Manager has a lead role in ensuring the charity is well governed and compliant with relevant financial, legal and regulatory requirements and standards of service delivery.

For more information, please download the job description and person specification below.