Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes

The Service

LinkLiving Skills Academy combines in-depth knowledge and experience of our sector along with our highly experienced trainers to offer a variety of learning opportunities that will help individuals develop the skills, knowledge and experience needed to succeed in their roles. We use a variety of content, discussion and activities to ensure our sessions are engaging and interactive. We are also a Qualifications Scotland accredited training centre with over 10 years plus experience delivering qualifications.

The Job

The purpose of the job is to deliver SCQF/SVQ accredited leadership courses, trauma-informed practice training, and personal development workshops to front-line professionals, Link Group of companies and to external partners. The role will require travel across different local authority areas and at times may require an overnight stay.

You will:

• Deliver SCQF accredited leadership development courses (Level 6, 7 & 8)
• Deliver trauma training based on NHS Education for Scotland (NES) framework to colleagues across Link and partner companies and to external partner agencies in different local authority areas
• Provide a series of personal development workshops to other professionals
• Create evaluation reports to maintain the high quality of the training provided
• Promote training across Link and partner companies and external businesses
• Keep up to date with relevant and current best-practice in Leadership and Trauma-Informed Approaches
• You will have the ability to develop and maintain relationships with internal and external clients

About You

You are educated to diploma level (or equivalent) and bring a training qualification or substantial experience in the design, development and delivery of high-quality training programmes. You are an Qualifications Scotland Assessor/Verifier or are willing to work towards this qualification, and you have a strong understanding of how to evaluate training effectively to ensure learning objectives are met.

You have a good knowledge of the issues affecting people who are excluded or marginalised, including an understanding of the NES Trauma Informed Framework. You are familiar with mental health self-help resources and tools and are committed to using person-centred approaches in your work. You are skilled at building, maintaining and nurturing supportive, equal and positive relationships, demonstrating empathy, active listening and sensitivity to people’s emotional and social wellbeing.

You are a confident communicator, able to adapt your approach across a range of situations, remain calm under pressure and respond positively in challenging or crisis situations. You are a proactive problem solver who can work independently, manage competing priorities, meet deadlines and contribute effectively as part of a collaborative team.

You are comfortable using technology and software to support communication and day-to-day responsibilities, with experience of collecting data, maintaining accurate records and producing clear reports. You also have experience of building and sustaining strong professional partnerships with external organisations and partners.

You bring a flexible, practical and reliable approach to your work and are willing and able to travel to Link and partner sites across different local authority areas. You hold a current driving licence and have access to a roadworthy car.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service
• opportunity to buy and sell holiday
• enhanced company sick and family friendly pay
• access to paid SVQ qualifications and a wide range of learning and development opportunities
• funded Disclosure Scotland and Scottish Social Services Council memberships
• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
• access to a Salary Exchange car leasing scheme, subject to the terms of the scheme
• life assurance scheme providing death in service benefits
• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• access to purchase annual corporate clothing vouchers
• annual flu vaccination
• access to a credit union savings and borrowing scheme
• cycle to work scheme
• access to discounts on mobile airtime plans and much more!

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us

This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals who are barred from working with children or protected adults will not be considered for this position. Link will meet the cost of any new PVG scheme membership or membership update.