Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes

• Self-help coaching

• Supported accommodation

• Care at home

• Housing support

• Befriending

• Social cafes

The Service

The Link Academy team works primarily with people with complex and chaotic backgrounds. The service works hard and creatively to maintain the early engagement of participants. We support people by offering mental health and wellbeing programmes, independent living skills and a wide range of qualifications to support their progression including employability, tenancy, youth work and leadership award qualifications.

The Job

The Business Administration Assistant will provide a customer-focused and comprehensive administrative and reception service to the Practice and Participation team and all stakeholders, including support to the Service Manager. The Business Administration Assistant is responsible for providing facilities management within Link Academy ensuring the building is fit for purpose and adhering to Health and Safety policy at all times.

This post will include providing confidential administrative support; dealing with enquiries from a range of agencies; processing referrals, arranging initial assessments, and leading recruitment for courses for youths; preparing papers for meetings and training; tasks, materials and financial record keeping; data entry; stock control and ordering; arranging repairs and servicing for building; raising purchase orders, processing invoices and managing petty cash.

About You

You are an organised and proactive individual with proven experience in an administrative role, confident in managing a varied workload and supporting efficient service delivery. You bring strong written and verbal communication skills, alongside excellent numeracy and literacy, enabling you to produce accurate work and communicate effectively with a wide range of people.

You are highly IT literate, with hands-on experience of Microsoft Office systems including Word, Excel and Outlook, as well as using the internet in a professional capacity. You are comfortable working with database systems and have experience using electronic document management systems to maintain accurate and up-to-date records.

With excellent organisational and time management skills, you can prioritise tasks, meet deadlines and work both independently and as part of a team. You use your initiative to solve problems and respond flexibly to changing demands, ensuring a high-quality and responsive service at all times.

You have strong customer service skills and are committed to delivering a positive experience for everyone you work with. You value feedback and use it constructively to improve your performance. Importantly, you have experience of working in a person-centred way, ensuring that the needs of individuals are at the heart of your approach.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme

• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service

• opportunity to buy and sell holiday

• enhanced company sick and family friendly pay

• access to paid SVQ qualifications and a wide range of learning and development opportunities

• funded Disclosure Scotland and Scottish Social Services Council memberships

• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options

• access to a Salary Exchange car leasing scheme, subject to the terms of the scheme

• life assurance scheme providing death in service benefits

• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services

• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being

• access to purchase annual corporate clothing vouchers

• annual flu vaccination

• access to a credit union savings and borrowing scheme

• cycle to work scheme

• access to discounts on mobile airtime plans and much more!

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us

This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals who are barred from working with children or protected adults will not be considered for this position. Link will meet the cost of any new PVG scheme membership or membership update.

Further Information

Interested? If you have any questions about the role, please email jobs@linkhaltd.co.uk and we can arrange for someone from the service to call you for an informal chat.

To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit our website at linkliving.org.uk

Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

You don’t need to have previous experience or qualifications in this field. If you share our values, this could be the role for you!

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes

The Service

This service provides individually tailored visiting support to people with a range of complex needs living across Fife. This is a long-term service with individual support packages funded through social work spot contracts.

The Job

In this role, you will be supported to work using a person centred and trauma informed approach and develop effective relationships with people affected by a range of problems, supporting them to cope in difficult times and working towards a good life. You will provide emotional, practical and social support to enable people to live as independently as possible and make informed choices in all aspects of their lives. Your role may involve liaising with other agencies that may be involved with the person you are supporting, advocating on their behalf, and accessing professional help if required and appropriate.

Delivering Personal Care and Administration of Medication are not part of this role.

As this role is Fife wide, driving is a requirement of this role, so a current driving licence and access to a reliable, roadworthy car are essential.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service
• opportunity to buy and sell holiday
• enhanced company sick and family friendly pay
• access to paid SVQ qualifications and a wide range of learning and development opportunities
• funded Disclosure Scotland and Scottish Social Services Council memberships
• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
• access to a Salary Exchange car leasing scheme, subject to the terms of the scheme
• life assurance scheme providing death in service benefits
• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• access to purchase annual corporate clothing vouchers
• annual flu vaccination
• access to a credit union savings and borrowing scheme
• cycle to work scheme
• access to discounts on mobile airtime plans and much more!

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us

Successful applicants will be required to apply for registration with SSSC within 3 months of their start date and be registered within 6 months.

This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals who are barred from working with children or protected adults will not be considered for this position. Link will meet the cost of any new PVG scheme membership or membership update.

Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes

The Service

Fife Core Service provides front of house / reception duties to all building users. The team also provide business support services to a range of Fife Support Services.

West Bridge Mill is a multifunctional base which offers temporary supported accommodation, offices, a training space and provides services to the local community. The building accommodates many commercial customers and also houses the 6 LinkLiving Fife Services.

The successful candidate will work as part of the West Bridge Mill core team and liaise closely with the Building Manager to manage the day-to-day running of the building.

The Job

The post holder will provide a customer-focused and comprehensive administrative, support and reception service to the building, Management Team, various Fife LinkLiving Services, residents, commercial tenants and member of the public.

Responsible for overseeing the co-ordination and delivery of repairs throughout the large building, liaising with colleagues throughout the Link Group, internal and external contractors.

The post will include provision of confidential administrative support to all services located in West Bridge Mill, including Residential Accommodation, Better than Well, Older Person Services, Tenancy Support and Employability.

The post holder will work within the reception area of West Bridge Mill, Kirkcaldy and will need to be flexible to cover annual leave and sickness and be able to work without supervision.

About You

You are an organised and motivated individual with the ability to manage your time effectively and meet deadlines in a fast-paced environment. You are confident using computer systems and can quickly adapt to new tools and technologies.

You have strong organisational skills, allowing you to prioritise tasks and manage competing demands while maintaining a high standard of work. You are comfortable working independently, using your own initiative to solve problems and keep tasks on track.

At the same time, you thrive as part of a team, contributing positively and working collaboratively with colleagues to achieve shared goals. You have excellent communication skills, both verbal and written, and are confident handling telephone enquiries in a professional and approachable manner.

You are eager to learn, open to developing new skills, and committed to continuous improvement in your role.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service
• opportunity to buy and sell holiday
• enhanced company sick and family friendly pay
• access to paid SVQ qualifications and a wide range of learning and development opportunities
• funded Disclosure Scotland and Scottish Social Services Council memberships
• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
• access to a Salary Exchange car leasing scheme, subject to the terms of the scheme
• life assurance scheme providing death in service benefits
• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• access to purchase annual corporate clothing vouchers
• annual flu vaccination
• access to a credit union savings and borrowing scheme
• cycle to work scheme
• access to discounts on mobile airtime plans and much more!

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us

This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals who are barred from working with children or protected adults will not be considered for this position. Link will meet the cost of any new PVG scheme membership or membership update.