Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes

The Service

Fife Core Service provides front of house / reception duties to all building users. The team also provide business support services to a range of Fife Support Services.

West Bridge Mill is a multifunctional base which offers temporary supported accommodation, offices, a training space and provides services to the local community. The building accommodates many commercial customers and also houses the 6 LinkLiving Fife Services.

The successful candidate will work as part of the West Bridge Mill core team and liaise closely with the Building Manager to manage the day-to-day running of the building.

The Job

The post holder will provide a customer-focused and comprehensive administrative, support and reception service to the building, Management Team, various Fife LinkLiving Services, residents, commercial tenants and member of the public.

Responsible for overseeing the co-ordination and delivery of repairs throughout the large building, liaising with colleagues throughout the Link Group, internal and external contractors.

The post will include provision of confidential administrative support to all services located in West Bridge Mill, including Residential Accommodation, Better than Well, Older Person Services, Tenancy Support and Employability.

The post holder will work within the reception area of West Bridge Mill, Kirkcaldy and will need to be flexible to cover annual leave and sickness and be able to work without supervision.

About You

You are an organised and motivated individual with the ability to manage your time effectively and meet deadlines in a fast-paced environment. You are confident using computer systems and can quickly adapt to new tools and technologies.

You have strong organisational skills, allowing you to prioritise tasks and manage competing demands while maintaining a high standard of work. You are comfortable working independently, using your own initiative to solve problems and keep tasks on track.

At the same time, you thrive as part of a team, contributing positively and working collaboratively with colleagues to achieve shared goals. You have excellent communication skills, both verbal and written, and are confident handling telephone enquiries in a professional and approachable manner.

You are eager to learn, open to developing new skills, and committed to continuous improvement in your role.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service
• opportunity to buy and sell holiday
• enhanced company sick and family friendly pay
• access to paid SVQ qualifications and a wide range of learning and development opportunities
• funded Disclosure Scotland and Scottish Social Services Council memberships
• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
• access to a Salary Exchange car leasing scheme, subject to the terms of the scheme
• life assurance scheme providing death in service benefits
• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• access to purchase annual corporate clothing vouchers
• annual flu vaccination
• access to a credit union savings and borrowing scheme
• cycle to work scheme
• access to discounts on mobile airtime plans and much more!

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us

This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals who are barred from working with children or protected adults will not be considered for this position. Link will meet the cost of any new PVG scheme membership or membership update.

Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes

The Service

The Link Academy team works primarily with people with complex backgrounds. The experiences of these young people often result in low self-esteem and confidence, poor mental health and a pattern of destructive behaviours. Because of this, these young people find it difficult to manage key transitions such as moving into work or training, into a tenancy or leaving care. The service works hard and creatively to maintain the early engagement of participants. By offering mental health and wellbeing programmes, independent living skills and a wide range of qualifications to support their progression, we give young people the tools to better manage their own mental health. Doing so helps them break negative and destructive cycles of behaviour and thinking, with the aim of putting them on the path to having the best life possible. Staff are trained in using a trauma-informed approach to support young people to build confidence, develop resilience and realise their goals for the future.

The Job

The Pause, Think, Grow (Navigating Positive Futures) is a preventive programme which focuses on supporting young people at risk of becoming involved in the criminal justice system through the provision of one-to-one and group-based support. The Development Worker will have a background in criminal justice and will support young people facing issues including youth crime, antisocial behaviour, family breakdown and school-related difficulties, to achieve their goals and aspirations, providing them with practical tools and techniques to overcome the challenges they are facing. We welcome applications from people with lived experience and professional experience.

The Development Workers will also provide support to parents and caregivers, as well as lead a team of peer mentor volunteers (16-24) who will use their own experiences of the criminal justice system to positively influence young people supported through the programme.

About You

You are passionate about supporting young people to overcome challenges and achieve positive outcomes, particularly those involved in or affected by the criminal justice system. You will be educated to SCQF Level 7 (HNC or equivalent); however, we actively welcome applicants with relevant lived experience who may not hold formal qualifications, as training and qualifications will be supported within the role. In these cases, you must have demonstrable experience of working with this client group.

You will have a minimum of three years’ professional experience in youth work, including direct experience of working with young people in a criminal justice setting. You are skilled at developing, shaping, and delivering engaging programmes that respond to the current challenges facing young people, using a trauma-informed and relationship-based approach.

You are confident in building positive, trusting relationships with young people and have experience creating or identifying resources for one-to-one work and group delivery, including the effective use of digital tools and resources. You will also have experience of building and sustaining partnerships with a range of stakeholders.

You bring a good understanding of current Scottish policies and the social, economic, and systemic challenges affecting young people and families in Scotland. You are highly organised, with excellent planning skills, and are an effective communicator, confident in both oral presentations and written reporting. A good working knowledge of ICT is essential.

You are a collaborative team player with a flexible, can-do attitude, willing to work across different areas as required. Occasional evening or weekend work may be necessary to support specific training programmes or events, although this sits outside normal delivery hours.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service
• opportunity to buy and sell holiday
• enhanced company sick and family friendly pay
• access to paid SVQ qualifications and a wide range of learning and development opportunities
• funded Disclosure Scotland and Scottish Social Services Council memberships
• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
• access to a Salary Exchange car leasing scheme, subject to the terms of the scheme
• life assurance scheme providing death in service benefits
• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• access to purchase annual corporate clothing vouchers
• annual flu vaccination
• access to a credit union savings and borrowing scheme
• cycle to work scheme
• access to discounts on mobile airtime plans and much more!

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us

This role is subject to PVG membership under the Disclosure (Scotland) Act 2020. Individuals who are barred from working with children or protected adults will not be considered for this position. Link will meet the cost of any new PVG scheme membership or membership update.