Would you like to come and work at the number one Students’ Union in Scotland (as voted in the recent Whatuni Student Choice awards)? Strath Union is looking for a talented individual to join our team as Advice Manager.

The Advice Manager provides strategic and operational leadership for Strath Union’s Advice Hub, ensuring the delivery of a high-quality, safe, and student-centred advice service. Working on a part-time basis, the role focuses on oversight, prioritisation, quality assurance, and the professional supervision of staff delivering advice and casework, rather than day-to-day operational delivery.

The postholder is responsible for line managing the Advice Hub team, providing professional supervision, guidance on complex cases, and ensuring robust advice standards are consistently applied. The Advice Manager plays a key role in shaping service priorities, managing risk, and ensuring the Advice Hub operates effectively within available capacity.

The role sits within Strath Union’s Management Team and contributes to wider organisational planning, particularly in relation to student welfare, wellbeing, and support. Given the part-time nature of the post, the Advice Manager will work closely with colleagues to ensure clear delegation, effective communication, and appropriate escalation arrangements are in place.

Strathclyde Students’ Union is committed to promoting diversity and equality for all and welcomes applications from candidates of all backgrounds. We particularly welcome applications from applicants with disabilities, from ethnic minority backgrounds, and those with diverse sexualities or marginalised gender identities as these groups are underrepresented.

Would you like to come and work at the number one Students’ Union in Scotland (as voted in the recent Whatuni Student Choice awards)? Strath Union is looking for a talented individual to join our team as First Contact Advice Worker.

The First Contact Advice Worker plays a key role within Strath Union’s Advice Hub, ensuring students receive a welcoming, supportive, and effective first interaction when seeking advice and support. The postholder will provide high-quality front-line assistance, helping students to understand their options, access accurate information, and navigate appropriate support within the Union, the University, or external services.

In addition to triage and signposting, the role includes responsibility for managing a defined caseload under the guidance of senior Advice Hub staff. The postholder will support students to take informed next steps, assist with advice processes, and ensure cases are handled sensitively, confidentially, and in line with agreed procedures. The role contributes to the effective day-to-day running of the Advice Hub, including restocking supplies and supporting outreach activity such as campaigns, stalls, and events to engage directly with students.

Strathclyde Students’ Union is committed to promoting diversity and equality for all and welcomes applications from candidates of all backgrounds. We particularly welcome applications from applicants with disabilities, from ethnic minority backgrounds, and those with diverse sexualities or marginalised gender identities as these groups are underrepresented.