We are looking for an administrator to oversee and ensure the effective delivery and day to day performance of our Short Course Programme.

We pride ourselves in delivering high-quality training with an enthusiastic and highly qualified professional training team. Our Short Courses are mandatory training and CPL courses for the Social Care and Childcare sectors e.g. First Aid, Moving and Handling, Epilepsy, Adult Support and Protection etc. We deliver group bookings as well as an open programme.

The role would include liaising with trainers, purchasers and course participants for course booking, information and support. Administrative duties include processing bookings, supplying course materials, maintaining records of courses, preparing information for invoicing and producing/issuing certificates.

Some courses are delivered on-site in our training suite, the short course administrator will prepare the training room and refreshments as required.

This role would be suitable for someone with excellent communication skills, who has experience in a customer-facing role. The successful applicant would also need to have experience using Microsoft Office packages, and excellent organisational skills. Some marketing experience would be preferred but is not essential.

We are a small organisation so the ability to work independently and to self-motivate is essential, as well as being a supportive member of a small admin team. We aim to provide a supportive environment for our staff and provide opportunities for development in their role where possible.

General Administrative assistance is also required to support our course and claims coordinator. This includes administration of paperwork for our SVQ candidates.