Change Mental Health (CMH) is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

The Fife Housing Association Alliance (FHAA) is a long-standing partnership between four housing associations based in Fife: Kingdom Housing Association, Fife Housing Group, Ore Valley and Glen Housing Associations. Working collaboratively, the Alliance enables the four organisations to share expertise, strengthen strategic planning, and deliver improved services for tenants and communities across Fife.

About the Service

As a Resilience Outreach Worker, you will play a key role in delivering support within a new, innovative partnership with FHAA.

The Fife Resilience Service is designed to support individuals affected by mental illness to build emotional, psychological, and social resilience. Through tailored one-to-one support and group interventions, the service helps people to identify personal goals, develop coping strategies, and access community resources that promote recovery and wellbeing. The service is rooted in trauma-informed, person-centred practice and aligns with the National Health and Wellbeing Outcomes.

This role also marks the first collaboration of its kind between CMH and FHAA, supporting FHAA tenants with targeted mental health and wellbeing support. You will help individuals manage tenancy related challenges, strengthen emotional resilience, and sustain independent living.

You will be part of a forward-thinking, collaborative team committed to innovation in mental health support. Working autonomously, you’ll have the opportunity to shape and develop the service, using sound judgment to manage your caseload and knowing when to escalate or refer to your manager. You’ll also contribute to identifying service gaps and co-creating solutions that respond to the evolving needs of the community.

This is primarily a community‑based role. You will work across a range of localities throughout Fife, delivering support within people’s homes, community spaces, and partner locations. The post will also require regular working from both the CMH office and FHAA offices, depending on service need. Travel across Fife is therefore an essential and routine part of this role.

Key Responsibilities:

• Provide one-to-one support to individuals, managing a caseload and developing tailored support plans aligned with National Health and Wellbeing outcomes.
• Facilitate group sessions and workshops.
• Compile and review service user development plans, ensuring outcomes are being achieved.
• Deliver the majority of support within the community, including people’s homes, community venues, and other local settings. Work regularly from both the CMH office and FHAA offices, adapting to service requirements. Travel throughout Fife will be a routine part of the post.
• Work as part of the FHAA teams, offering targeted mental, emotional, and behavioural resilience support.
• Collaborate with the Team Lead and Head of Service to meet strategic goals and funder requirements.
• Identify community service gaps and collaborate with your manager to develop solutions, working independently with sound judgment and initiative.
• Build positive working relationships with local partners to better support service users and promote the work of CMH.

General Duties:

• Maintain accurate and up-to-date records, ensuring confidentiality is upheld for all individuals using the service.
• Collate relevant information and prepare reports for line management as required.
• Ensure continuity of service delivery in line with CMH’s values and strategic outcomes.
• Oversee and support the fulfilment of Health and Safety responsibilities within practice settings, ensuring compliance with legal and organisational standards.

Essential Criteria:

• Educated to SVQ 3 level or have experience working in mental health
• Must have access to a vehicle and hold a valid driving licence, with the ability to travel independently throughout Fife as required for a predominantly community‑based role.
• Understand the need for a compassionate, non-judgemental approach to supporting people
• Ability to work well in a team setting whilst also working autonomously
• A sound theory base of social care interventions including risk assessments
• A value base consistent with the aims and objectives of CMH
• Ability to apply an analytical approach to problems in order to find solutions
• Competency in planning and reviewing development plans and the ability to take appropriate action if needed
• I.T skills are of a good standard
• A sound knowledge of Health and Social care policy in Scotland and ability to apply this to the role
• Keen to develop your knowledge and skills and attend training as required
• Excellent communication and interpersonal skills

Desirable Criteria:

• Experienced in delivering a Registered Service and meeting Care Inspectorate requirements

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

All successful candidates will require a PVG Membership. Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to children or vulnerable adults.

Benefits:

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
• A 32-hour working week, enhanced sick pay & season ticket loan.
• A great work life balance with flexible and blended working environment.
• Access to purchase a Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements.
• Generous 37 days’ holiday.
• Paid Mental Wellbeing days.
• Professional development including funded opportunities.