Govan HELP is a growing, place-based family support charity, established in 1996, committed to improving opportunities and outcomes for children, young people and families living in the Govan area. We provide a range of integrated early-intervention and family support services, working alongside families to build on their strengths, promote wellbeing and improve outcomes.

We are delighted to be developing our new Govan HELP Family Centre, which provides a welcoming, accessible space where children, parents, carers and families can access a range of support, activities and services. The Family Centre brings together different areas of our work and strengthens our ability to provide families with coordinated support in a welcoming and community-focused environment.

We are looking for an enthusiastic and organised Administrator to join our multi-disciplinary team and provide effective administrative and reception support across Govan HELP. The role will play an important part in the day-to-day running of the Family Centre and will provide a welcoming and professional first point of contact for families, visitors, partner agencies and professionals accessing our services.

We are looking for someone with relevant administrative experience gained within a busy office or customer-facing environment. The successful candidate will be able to manage a varied workload, prioritise competing demands and work effectively as part of a team. You will have excellent communication and organisational skills, a positive and friendly approach, and the ability to build good relationships with a wide range of people.

The role requires someone who is confident using IT and Microsoft Office applications, has good attention to detail and understands the importance of confidentiality when working within a family support environment. Most importantly, we are looking for someone whose approach reflects the values of Govan HELP and who is committed to creating a welcoming, inclusive and respectful environment for children and families.

The Job Description and Person Specification included within this application pack provide further information about the role, responsibilities and skills and experience we are looking for.

Job Purpose

Govan HELP is recruiting a Community Connector to lead and coordinate place-based community development activity across Govan. The postholder will play a key role in strengthening collaboration between residents, community groups, public services and third sector partners, ensuring that local priorities are identified, supported and delivered in a coordinated and inclusive way.

The role will focus on developing and implementing a place-based action plan aligned with local priorities, particularly those linked to poverty reduction, family wellbeing, inclusion and community resilience.

About the Place-Based Approach

The place-based approach focuses on improving outcomes for people by addressing the social, economic and environmental conditions in specific neighbourhoods. In Govan, this work complements wider child poverty and family wellbeing strategies, alongside community planning and partnership activity across Glasgow. Govan HELP acts as a trusted local organisation with deep roots in the community, well placed to convene partners, amplify community voices and support collective action that reflects lived experience.

The Role of Govan HELP as a Community Anchor

As a community-based organisation, Govan HELP contributes to place-based delivery by:

• Supporting the development of locality priorities and action plans shaped by community voices

• Building and sustaining partnerships across statutory, voluntary and community sectors

• Encouraging community-led responses to poverty, inequality and exclusion

• Creating opportunities for meaningful engagement and shared decision-making

• Providing a consistent, trusted presence within the Govan community