An exciting opportunity has become available to join Families Outside as one of two Business Support Officers. If you are passionate about supporting the work of our team in making a real difference for families impacted by imprisonment, we want to hear from you!

Staff Benefits

• 25 flexible leave days plus 10 public holidays
• 4% matched contribution workplace pension scheme
• Hybrid & flexible working
• Employee Assistance Programme (Health Assured)
• Cycle to Work Scheme
• Laptop and mobile phone for all staff

The Role

Joining a welcoming and friendly team, and working closely with another Business Support colleague, you will be working in a diverse and varied role in a busy and dynamic environment. The Business Support Officer is a pivotal role responsible for coordinating our daily business operations, ensuring that our systems, processes, and procedures are executed efficiently and delivered to quality standards.

This is an important opportunity to provide crucial foundations and support for everything we do in our efforts to support families. As the first point of contact for the organisation, you will represent Families Outside to external stakeholders while also working directly with the Chief Executive, wider staff team, and Board.

About You

We are looking for someone who can work independently as well as part of a team, is organised, is confident using administrative and financial platforms, and has an interest in making a difference for vulnerable or marginalised groups.

We are looking for individuals who:

• Have excellent organisational skills
• Can effectively manage their own workload
• Can collaborate with immediate colleagues as well as different teams to support the varying needs of the organisation as required
• Can use a range of administrative, IT, and financial platforms and tools
• Can demonstrate a strong understanding and commitment to our organisational mission and values

About Us

Families Outside is the only national charity in Scotland that works solely to support families affected by imprisonment. Imprisonment can often have a huge impact on the things that matter most to families: money and secure housing, safe and connected relationships at home and in the community, and the emotional health and wellbeing of families. Families Outside is dedicated to providing a range of practical, social, and emotional support to people with someone in prison that are relationship-based, prison-aware, and family-focused.