The Operational Manager post is a leadership appointment to the EWA management team reporting to the Deputy CEO. There are two operational managers within EWA who work together to ensure that EWA provides a professional and consistent service to women, children and young people accessing our services. The operational managers are jointly responsible for managing EWA services for women and children. Responsibilities of the post include management of day-to-day operations; management of seniors and team leaders; HR management for all operational staff; supporting the development of service delivery; implementation of quality assurance measures and monitoring and reporting on service delivery; active participation in the leadership of EWA.

Location: This post is open to hybrid working between office and home, if the candidate can evidence an appropriate environment for home working, ensuring confidentiality and privacy for calls and online meetings. Time spent in EWA’s offices in Edinburgh will be required, as well as the ability to travel locally.

A satisfactory Disclosure Scotland Adult and Child PVG scheme membership check is required for this position.