We’re looking for a proactive and detail-oriented Credit Controller to join our team. Could that be you?

Who are we?

Deaf Action is a Deaf-led charity, supporting and celebrating Deaf people. We were established in 1835 and work with Deaf people across Scotland and the South of England. Our work is geared towards empowering all Deaf people to achieve their potential and fully participate in society, with equality of rights, access and opportunity.

Our Finance Team plays a vital role in supporting the organisation’s sustainability and impact. We are now looking for a Credit Controller to take ownership of our credit control processes and support effective financial operations across the charity.

You can find out more about us at deafaction.org.

About you

You will have previous experience in credit control or accounts receivable and be confident managing your own workload. You’ll be someone with excellent communication and interpersonal skills, able to build strong relationships with both internal teams and external customers. You will be highly organised, with the ability to identify and address issues early, and take a solution-focused approach to your work. A good working knowledge of finance systems and Microsoft Office is essential.

Experience within a charity setting is desirable but not essential.

The ideal candidate will be fully committed to our values, which can be found on our website.

The role

As the sole Credit Controller, you will take full ownership of the credit control function, ensuring invoices are issued accurately, payments are collected promptly, and queries are resolved efficiently.

You will play a key role in supporting the charity’s cash flow and financial processes, working closely with the Finance Manager and wider team.