In this role, you’ll:

• Support the development of a corporate pipeline through prospect research.
• Support the delivery of cultivation events, proposals and pitches to secure new partnerships.
• Build strong, values-led relationships with corporate partners.
• Work with colleagues across services to identify opportunities and gather impact stories.
• Contribute to partnership activity that supports income growth and engagement.

We’d love to hear from you if you have:

• Experience in income generation or working in a target-driven environment.
• Excellent written and verbal communication skills, including the ability to write concise and engaging fundraising copy and promotional materials.
• The ability to build meaningful relationships with a range of stakeholders.
• Strong organisational skills and attention to detail.
• A proactive, collaborative approach and commitment to our values.

What we offer:

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

Are you an experienced Money or Welfare Benefits Advisor – we want to hear from you! …

This is an exciting opportunity to work within our Money Advice Team as part of our Money, debt, benefits and Energy advice delivery, supporting our additional services across the charity.

Our Money Advice service works alongside families to address the challenges and risks which may have led to vulnerability, promote connection to their local communities, and improve financial stability and resilience. Our aim is to support communties to become more resilient and a place where children feel safe, valued, understood and supported.

The Money Advice advisor will support local teams offering support, community connection, and expert benefit, energy and debt advice. This will enable families to resolve debt and money problems, become more financially resilient and break the cycle of poverty.

A priority for the Money Advice advisor will be to increase the capacity of our current service to provide Type I and II Money Advice in one of the most deprived areas in Scotland.

You will work as part of our National Money Advice team offering remote advice to families across Scotland by telephone or webchat. You will support families within their homes, deliver workshops within the community and in schools, and offer drop-in sessions within the community.

If you have experience of delivering money, and debt advice, understand the impact trauma and adversity can have on children and families, and believe that you can apply this to your practice, we want to hear from you.

This is a full time, 35 hours post funded until the 31 March 2029 with the intention to explore funding options beyond this date. Hours to be worked flexibly to suit the needs of families, including evenings and weekends as required.

What we offer

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

This is an exciting opportunity to work within our Supportline Advice Service as well as support our Wider aims as a charity.

Our Advice service works alongside support collegues to help families to address the challenges and risks which may have led to vulnerability, promote connection to their local communities, and improve financial stability and resilience. Our aim is to support communties to become more resilient and a place where children feel safe, valued, understood and supported.

The Energy Advisor will work within an integrated model of family support, community connection, and expert Energy advice and exploring money and debt advice. This will enable families to stay connected, keep homes warm and resolve debt and money problems, become more financially resilient and break the cycle of fuel poverty.

A priority for the Energy Advisor will be to increase the Energy advice and support we offer our families and with the capacity of our current services to provide Type I and II money advice in one of the most deprived areas in Scotland.

You will work as part of our National Money Advice team. You will support families within their homes, by telephone and other digital methods deliver workshops within the community and in schools and offer drop-in sessions within the community.

If you have experience of energy advice welfare rights, income maximization, money and debt advice, understand the impact trauma and adversity can have on children and families, and believe that you can apply this to your practice, we want to hear from you.

This is a full time, 35 hours post. Hours to be worked flexibly to suit the needs of families, including evenings and weekends as required.

What we offer

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

Do you want to help create a safer, brighter future for children across Scotland?

Children First, Scotland’s national children’s charity, is looking for a Support Line Coordinator to join our national service. By joining us, you will help protect children, support families and make sure no one has to face difficult moments alone.

About the role

Based in Edinburgh with some flexible hybrid working this role sits at the heart of our national support line. You will provide compassionate, skilled support to families, carers and professionals who may be facing some of the most challenging times in their lives.

You will respond to busy and varied contacts through phone, webchat and email, offering timely advice, emotional support and practical guidance. Every interaction is an opportunity to keep a child safe, strengthen a family and make sure children’s voices are heard.

You will record your work clearly and meaningfully so that it reflects families’ experiences and helps us learn, improve and grow our services.

This is a fast-paced role, but at its core it is about connection, empathy and good judgement.

What you will do

• Provide high quality support to families, carers and professionals across Scotland
• Listen carefully to understand what matters most to children and families
• Offer clear advice that helps keep children safe and supports recovery
• Respond to a high volume of contacts with care and professionalism
• Maintain accurate, child-centred records that inform service development
• Work as part of a team to improve how we support families across Scotland

Why this role matters

Families are facing increasing pressure, including poverty, online harm and emotional distress. Our support line is often the first-place people turn.

Your work will help ensure that:

• children are safer
• families feel listened to and supported
• people get the right help at the right time

What we are looking for

• A relevant professional qualification at SCQF level 9 such as social work, health, education or community education
• Experience supporting children, young people or families facing challenges
• Experience of supervising or supporting others, including staff or volunteers
• Strong listening skills and the ability to respond with empathy and clarity
• The ability to manage risk and make sound decisions under pressure
• Confidence working in a fast-paced environment

What you can expect from us

• A supportive, inclusive team where your wellbeing matters
• A strong focus on learning, reflection and development
• 40 days annual leave (pro rata)
• Contributory pension scheme
• Generous family leave
• Flexible working options

Our values

You will be part of a team that lives its values every day:

With love, we put children first with compassion and kindness

With purpose, we work together to transform children’s lives

With strength, we do whatever it takes to protect Scotland’s children

Are you an experienced Money or Welfare Benefits Advisor – we want to hear from you! …

This is an exciting opportunity to work within our Money Advice Team as part of our Money, debt, benefits and Energy advice delivery, supporting our additional services across the charity.

Our Money Advice service works alongside families to address the challenges and risks which may have led to vulnerability, promote connection to their local communities, and improve financial stability and resilience. Our aim is to support communties to become more resilient and a place where children feel safe, valued, understood and supported.

The Money Advice advisor will support local teams offering support, community connection, and expert benefit, energy and debt advice. This will enable families to resolve debt and money problems, become more financially resilient and break the cycle of poverty.

A priority for the Money Advice advisor will be to increase the capacity of our current service to provide Type I and II Money Advice in one of the most deprived areas in Scotland

You will work as part of our National Money Advice team offering remote advice to families across Scotland by telephone or webchat. You will support families within their homes, deliver workshops within the community and in schools, and offer drop-in sessions within the community.

If you have experience of delivering money, and debt advice, understand the impact trauma and adversity can have on children and families, and believe that you can apply this to your practice, we want to hear from you.

This is a full time, 35 hours post funded until the 31 March 2029 with the intention to explore funding options beyond this date. Hours to be worked flexibly to suit the needs of families, including evenings and weekends as required.

What we offer:

• A workplace with values: with love, with purpose and with strength

• 40 days annual leave, inclusive of bank holidays

• Pension scheme and wellbeing support

• Flexible and hybrid working arrangements

• Access to Westfield Health, giving colleagues and their families confidential counselling support, well-being resources, and access to health and lifestyle benefits to support physical and mental wellbeing.

• Blue Light card discount

• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

A fantastic opportunity to join the Children First team in Midlothian

Every child deserves to be safe, loved and well with their family.

At Children First, we stand alongside children, young people and families to help them build on their strengths, overcome challenges and create lasting change. We believe children should be heard, their rights respected and their voices at the centre of every decision that affects them.

This is an exciting opportunity to join our Midlothian team, supporting children, young people and families experiencing a range of challenges, including parental substance use, poverty, poor mental health and trauma. The service also provides support to kinship carers and the children in their care, as well as Armed Forces families.

Working alongside families in their homes, schools and communities, you will be part of a skilled and caring team that delivers both whole family and individual support. Our practice is grounded in relational, systemic, strengths-based and restorative approaches. We recognise that families are experts in their own lives and work alongside them to identify what is working well, build resilience and create positive futures for children.

Alongside one-to-one and family support, we help families develop meaningful connections through peer support groups and links to their local communities, strengthening the relationships and networks that help children thrive.

About you

We're looking for someone who:

• Shares our commitment to putting children first and upholding children's rights.
• Understands the importance of listening to children and ensuring their voices influence the support they receive.
• Has experience of working with children, young people and families, including involvement in child protection processes.
• Values restorative, relationship-based and strengths-focused ways of working.
• Can work alongside families with compassion, curiosity and respect.
• Brings an understanding of the diverse experiences and needs of families across our communities.

We welcome applications from people with broad experience across family support, as well as those with specialist knowledge in particular areas of practice.

You will hold a professional qualification in a relevant discipline such as Social Work, Teaching, Childcare, Social Care, Counselling, or another related field at SCQF Level 9 or above.

Why Children First?

Children First is Scotland's national children's charity. We are ambitious for every child in Scotland to grow up safe, loved and well with their family. We provide emotional, practical and financial support to children and families and campaign tirelessly to protect and uphold the rights of every child.

We are determined that the incorporation of the UN Convention on the Rights of the Child (UNCRC) becomes a reality in children's everyday lives. We want children to be listened to, respected and meaningfully involved in decisions that affect them.

If you believe in the power of relationships, the strengths within families, and children's right to be heard, we'd love to hear from you.

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

• With love, we put children first.
• With purpose, we transform lives together.
• With strength, we do whatever it takes to protect Scotland’s children.