In this role, you’ll:

• Create helpful, clear and accessible resources and information for parents and carers for the support line section of the Children First website.
• Translate complex information about support and services into clear, accessible and engaging communications for families.
• Update and manage website content using the CMS, ensuring information is accurate, accessible and up to date.
• Drive forward organic social media activity promoting the support line, share new resources created for families and develop engaging multimedia content, including video.
• Support children and families to safely and appropriately share their stories, following Children First’s story‑gathering, consent and safeguarding processes at all times.
• Use insight, learning and feedback to inform continuous improvement in communications activity.

We’d love to hear from you if you have:

• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• A proactive, collaborative approach and commitment to our values.
• Previous experience in a similar communications role.
• Strong social media skills.
• Excellent ICT skills and strong experience of Canva and creating video content.
• Strong analytical skills with the ability to concisely summarise key information.

What we offer:

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

A fantastic opportunity to come and join the Children First team in North Ayrshire

This is an exciting opportunity to be part of our Family Wellbeing Service in North Ayrshire and an innovative partnership between Children First and The Alcohol and Drug Partnership (ADP), working alongside families, building strong relationships, taking an approach that is restorative, relational and trauma responsive striving to achieving positive outcomes for families. This post is funded by the ADP and will contribute to the delivery period 1st September 26- 31st August 27 (this post being from 1st Jan 27 – 31st Aug 27 fixed term).

We are also determined that the full incorporation of the UNCRC means that children will have their rights respected in all areas of their lives and will have a real say in the way they are supported. If you share this determination, we would love to hear from you.

Our project builds on the voices of the recovery community and our extensive experience in supporting children and families impacted by substance use. We will do this through early help providing community-based whole family support that can be accessed easily in a non-stigmatising way and prevention and education work within local primary schools and alongside other specialist addiction services within all our North Ayrshire Secondary schools.

Our project seeks to:

• Ensure children, families and communities affected by substance use in North Ayrshire access early help to prevent crisis and to support the whole family to recover from the impact of substance use.
• Reduce the number of people who develop problem drug use.
• Promote a whole system’s approach personalised to the specific needs of families impacted by substance use, ensuring that individual’s most at risk, have access to specialist support that aids their recovery.

What kind of people are we looking for?

• have experience of keeping children safe in their own families
• are fiercely passionate about children’s rights
• thinks it’s a privilege to work with and on behalf of children and families and,
• are kind and will bring their whole selves to the job: heart and mind

What kind of Family Wellbeing team member will you be?

Knowing our ambition for children, you will be someone who is:

• resilient, skilled and knowledgeable who wants to transform children’s lives
• determined to support children to stay safely with their own family
• big hearted and courageous
• able to build strong relationships and to manage the tricky conversations
• is compassionate and understanding of trauma
• a cool head and clear minded at times of pressure
• inspiring colleagues and teams to be even better
• an amazing ambassador for children and Children First

Above all else, the most important thing to us is that you are someone who will do the right thing for children and their families at every turn.

Base

You will be based in Irvine, Bourtreehill within our Children First North Ayrshire space and will travel to connect with other parts of the organisation and North Ayrshire HSCP. You will work on an outreach basis to connect with children and families in communities across North Ayrshire.

What we offer:

• A workplace with values of with love, with purpose and with strength.
• 40 days annual leave, inclusive of bank holidays.
• Pension scheme and wellbeing support.
• Flexible and hybrid working arrangements.
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light Card discount.
• A Fair Work accredited workplace

In this role, you’ll:

• Deliver integrated marketing campaigns that amplify the voices of children and families and inspire positive change.

• Lead the creation and promotion of co-produced content including films, animations, stories, social media content and publications.

• Build trusted relationships with children, young people and families, ensuring their experiences shape our communications and campaigns.

• Manage and grow Children First's digital presence through website, email and social media channels, using insight and analytics to improve engagement.

• Champion the Children First brand, ensuring all content is accessible, inclusive, ethical and consistent across channels.

We’d love to hear from you if you have:

• Experience delivering multi-channel marketing campaigns and developing compelling content for a range of audiences.

• Experience working collaboratively with children, young people, families or communities to co-produce content and campaigns.

• Strong copywriting, communication and relationship-building skills, with the ability to influence and collaborate across teams.

• Experience using digital marketing tools including CMS platforms, email marketing systems, video editing and design software.

• A commitment to children's rights, participation and inclusion, alongside a passion for improving outcomes for children and families.

What we offer:

• A workplace with values of with love, with purpose and with strength

• 40 days annual leave, inclusive of bank holidays

• Pension scheme and wellbeing support

• Flexible and hybrid working arrangements

• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.

• Blue Light card discount

• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.