Carers of East Lothian is the local organisation supporting adults who care for family and friends. We have an excellent reputation, recently gaining recognition through the Carers Trust ‘Excellence for Carers’ Award and have recently secured the contract to deliver adult carer services across East Lothian for an initial two-year period and a total period of up to six years, to 2031. We are a Carer Positive Exemplary employer, as well as being Disability Confident Committed and a Living Wage employer.

Key Responsibilities:

• Act as the first point of contact for carers and professionals, handling enquiries and referrals with sensitivity and confidentiality.

• Maintain accurate client records, manage referrals, and arrange clinic appointments (e.g. Legal Advice, Power of Attorney).

• Provide admin support for carer events and workshops, process small grants, and update financial records.

• Support reception area upkeep, office supplies, and general admin tasks including mailings, info packs, and Board support.

• Assist the wider team and volunteers while ensuring compliance with data protection and health & safety policies.

What We’re Looking For:

• Experience in reception or office admin

• Great communication and interpersonal skills

• Good IT skills and attention to detail

• A team player with a commitment to supporting unpaid carers