In recent years we have grown from a small but very well established and respected service, to being a major contributor of diverse care and support services across Dumfries and the wider region; currently these include:

• Community enablement service for people living with physical disabilities
• Rehab support for people who have an acquired brain injury
• SDS Brokerage Service
• Payroll Service

We pride ourselves on our creativity, flexibility and willingness to think outside the box with the support we offer.

If you’re looking for the next step on your career in social care, you’ve just discovered it.

About the role

We are looking for a Service Manager who can provide the leadership to consolidate our achievements to date and to seek out opportunities to build upon these. You will manage an established and highly motivated team which encompasses a diverse range of skills and responsibilities, ensuring that people in D&G continue to benefit from our exceptional person-centred support.

Responding to need is important to us and you will be a champion of the local community, with the curiosity, vision, and confidence to search out and nurture new opportunities. You should be someone who is keen to implement innovation while maintaining a positive environment.

This role is a gift for someone who would like to put a vision into practice. You will be:

• Ensuring service delivery meets protocols and customer needs.
• Overseeing staff recruitment, training, performance, rotas, and disciplinary processes.
• Budgetary and financial controls: reviewing accounts, authorising purchase orders, monitoring assets and expenditure.
• Ensuring statutory and regulatory requirements are met (e.g., adult/child protection, Care Inspectorate annual returns).
• Promoting and developing the service, seeking new referrals, leading business development and risk assessments.
• Conducting investigations into concerns or complaints, and liaising with relevant authorities when required.

What We’re Looking For

• Qualification: SVQ 4 Health & Social Care (or equivalent) AND a relevant management qualification.
• Proven leadership experience in a care environment, with strong understanding of service delivery, staff management, budgets and regulatory frameworks.
• Excellent interpersonal skills: you’ll engage with customers, families, social work and local authorities.
• Strategic thinker with the ability to develop and promote services, manage change and mitigate risk.
• Comfortable working across a variety of tasks (from operational/administrative to strategic) and dealing with both routine and complex issues.
• Able to demonstrate passion and commitment to our values and cause

Working with Capability Scotland brings you lots of benefits:

• Competitive salary - £41,717.00 per annum
• We offer a fully funded SVQ – a qualification which is yours for life.
• 37 days holidays per year.
• Free PVG checks throughout your employment.
• Up to 8% company contribution pension scheme.
• Up to 3 x annual salary death in service.
• Perks at Work – shopping discount scheme.
• Cycle to work scheme.
• 24/7 employee assistance programme.
• Working for us means you would qualify for Blue Light & Concert for Carer discounts

If you’re looking for the next step on your career in social care, you’ve just discovered it.

Make a Real Difference Every Day

Do you want a role where your work has genuine impact? At Capability Scotland, our North Lanarkshire Care at Home & Supported Living Services deliver 24-hour care for adults in their own homes and communities.

Our mission is simple: to empower people to live independent, fulfilling lives while putting their voices at the heart of everything we do. As a Team Leader you will manage the support of a small group of supported individuals and their staff teams, building meaningful relationships that make a real difference.

Please note: This role does not qualify for Skilled Worker Visa sponsorship.

About the Role

We are looking to recruit a Team Leader who will work alongside a group of established team leaders to support our Service Manager in managing our team. As an experienced social care practitioner, you will ensure that our people continue to receive exceptional, person-centred support we provide by being responsible for:

• Rota management
• Staff management, supervision, recruitment, and development
• Health and Safety
• Compiling and managing all Care and Support plans and requirements for customers
• Management of medicines procedures
• Financial management for customers
• Liaising with families, health and care professionals and social workers
• On-call support & emergency cover (where required)

Location – Suite 3.3, Dalziel Building, 7 Scott Street, Motherwell, ML1 1PN (managing a small team in the North Lanarkshire area)

Hours – 39 hours per week. Predominantly Monday-Friday & on-call, with occasional cover required therefore a flexible approach to working is required.

Experience/qualifications/key skills required

Experience of working in a similar role and environment is desirable as is a willingness to take on any personal development opportunities. You should have a care related SVQ Level 4, or the willingness to gain this qualification in a given timescale.

You should be, reliable, caring and patient. With demonstratable strong interpersonal, communication and team working skills and the ability to work as part of a team and on your own initiative.

A UK driving licence and access to a vehicle are essential due to the logistics of the role

Working with Capability Scotland brings you lots of benefits:

• Competitive salary - £34,142 pa (£16.79 per hour).
• We offer a fully funded SVQ – a qualification which is yours for life.
• 32 days holidays per year, increasing to 37 with service.
• Free PVG checks throughout your employment.
• Up to 8% company contribution pension scheme.
• Up to 3 x annual salary death in service.
• Perks at Work – shopping discount scheme.
• Cycle to work scheme.
• 24/7 employee assistance programme.
• Working for us means you would qualify for Blue Light & Concert for Carer discounts

We are One Voice, One Charity, One Spirit, #OneCapability.