We are seeking a full-time Team Leader on a contract basis (maternity cover) to join our Youth Housing service in Aberdeen city. The Team Leader will manage the daily operations of the service, effectively leading, supporting and inspiring our team of brilliant Development Coaches. You will ensure young people who are at risk of homelessness are supported by the service - to live independently and access the resources they need to thrive.

Company Description

Aberdeen Foyer is a charitable organisation supporting over 2300 people a year in North East Scotland towards independent living, learning and work.

We exist to create positive and lasting change working alongside people experiencing tough life challenges and the wider system to address and prevent the root causes of poverty and youth homelessness across local communities in Aberdeen and Aberdeenshire. We do this by delivering joined up services offering supported housing, learning, training, counselling, employment support and health improvement initiatives for young people and adults.

We believe there is no limit to what people can achieve in their lives and are proud of the amazing changes people make every day.

Responsibilities

• Ability to lead, support and guide a team, managing the staff rota and providing ongoing line management support, and nurturing and developing team talent
• Ability to support with the daily operational management of the service, willingness to pick up shifts, casework and participation on the on-call rota as and when required to support the team
• Ability to evaluate situations and respond safely and effectively, with a confidence in dealing with challenging behaviours and situations utilising strong conflict resolution skills.
• Oversee the Health and Safety and Landlord responsibilities for our supported accommodation, ensuring young people have access to safe, clean and secure accommodation.
• Carrying out property maintenance and Health & Safety checks to ensure regulatory compliance.
• Ability to develop and sustain effective working relationships across all stakeholders and able to build trusted and meaningful relationships with the team and clients
• Solutions focussed and results orientated; able to manage client impact data to drive continual improvement, decision making, and excellent contract management.
• Ensure client and service records are reviewed and maintained accurately and timely to support internal and external reporting requirements, to ensure contract outcomes are achieved
• Monitor budgets and administer systems that support effective financial management of service
• Ensure the service provided to tenants by all staff is aligned to Health & Social Care Standards as outlined by the Care Inspectorate and the SSSC Code of Practice standards at all times

Qualifications

• Qualification in a relevant discipline essential, demonstrable experience in managing and developing people and teams highly desirable
• Registered with SSSC or willing to work towards registration, with demonstrable experience of working within National Care Standards
• Experience working with young people and knowledge of local community resources (mental and physical health, employability, education and training and housing)
• Experience of working with a Safeguarding lens, particularly around child and adult protection Understanding of the need for ensuring compliance with policies and procedures
• Knowledge of boundaries and needs around confidentiality and data protection
• Experience and understanding of accurate reporting and data management
• Experience in budget management and stakeholder management
• Knowledge and understanding of equalities and diversity from a youth perspective