Compassionate Distress Response Service

Glasgow Association for Mental Health is one of the principal providers of community mental health services in Greater Glasgow. We are commissioned by Glasgow City Health and Social Care Partnership to deliver a Compassionate Distress Response Service (CDRS) for people in distress who do not require a medical or clinical intervention. We would like to recruit for our Out of Hours Pathway for Emergency Services, First Responders, the Mental Health Assessment Units etc. The OOHs service operates 7 days a week Monday through to Sunday 5pm -2am.

The service operates from our GAMH Head Office, St Andrews by the Green, 33 Turnbull Street, Glasgow G1 5PR

Full Time Equivalent is 37.5 hours per/week: Mon to Sun 5pm – 2am (4 days on

4 days off) 9.38 hours per night).

This post is for 0.5 of 4 days = 2 days on per week

£27,656 per annum (pro rata £13,828 per annum)

Post is up to 31st March 2025 with possible extension.

Key Skills:

Good communication skills to be able to work effectively with referrers and individuals using the service. Compassionate listening, be able to alleviate individual’s feelings of distress. Be highly resourceful in supporting individuals i.e., identifying coping strategies, self-management techniques and onward referral where appropriate. Be confident and competent to apply risk assessment, safety planning, and escalation processes where appropriate. SVQ 3 or equivalent or willingness towards achieving this qualification is essential.

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applicants from all sections of the community. Accordingly, if you have any requirements regarding your application, please contact Laura Middell on 0141 552 5592.

Appointment is subject to receipt of two satisfactory references. All staff will have Protection of Vulnerable Groups (PVG) Scheme Membership/Enhanced Disclosure Scotland check completed before any client contact commences.