Since 2021, Loco Home Retrofit CIC has earned a respected position as an independent retrofit adviser and as an intermediary helping to scale Scotland’s retrofit sector.

Our purpose is to accelerate the transition away from fossil fuel heating in Greater Glasgow. We do this by providing services to households wishing to make their homes more comfortable, less expensive to heat, greener and more resilient to climate change. As a non-profit cooperative owned and governed by over 300 households our approach promotes consumer protection and community wealth building.

Our innovation programme is centred heat pump performance, solutions for tenements and novel methods of community engagement.

Following recent commercial success we are looking for a new Technical Manager to head up our homeowner support services and relationships with retrofit and renewables contractors.

THE ROLE

This is an opportunity to take a leading role in an innovative climate action social enterprise.

The Technical Manager will report to the Managing Director and will be responsible for leading the delivery and ongoing evolution of our retrofit support services for households.

Key Responsibilities

• Deliver the service: carry out surveys and provide retrofit advice.
• Oversee service delivery by other team members ensuring standards are maintained in terms of customer service, technical robustness, health & safety and privacy.
• Lead service improvement for greater technical robustness and productivity.
• Develop and maintain commercial relationships with retrofit contractors

Skills And Experience

Required

• Demonstrated success in delivering projects in housing retrofit / building services/ construction.
• Practical expertise in one of these fields, as well as a strong desire to learn about the other:
• retrofit fabric and improvements, including risk management, or,
• heating system design, especially heat pumps.
• Proactive, entrepreneurial attitude
• Excellent spoken and written communication skills. At ease with varied audiences.
• Confident with business software including Google Workspace/ MS Office.
• Competent user of Google Sheets/ MS Excel
• Driving licence

Desirable

• Trained Domestic Energy Assessor and Retrofit Assessor
• Heating system design qualifications such as Heat Geek Awakening/ Mastery, or LCL Domestic Heating and Hot Water System Design in Dwellings
• Fabric retrofit qualifications such as AECB Carbonlite Retrofit, Retrofit Coordinator, Passive House Consultant/ Designer/ Tradesperson.
• Experience in managing health and safety policies and procedures
• Experience in implementing data privacy policies and compliance with GDPR
• Line management experience

Location

• You should be based within a commutable distance of our office in central Glasgow.
• There will be a mixture of office working, site surveys and flexibility to work from home.
• We serve households and communities across central Scotland, focussed on Greater Glasgow.

Schedule

• 8 to 4 or 9 to 5, Monday to Friday.
• This role involves limited community engagement activity in evenings and at weekends, managed with Time Off in Lieu.

ABOUT YOU

We are looking for team members who share our commitment to our aims, mission and values. See more information on the Vacancies page.

You may be…

• looking for a fresh challenge in a related career path
• making a change of career and bringing relevant transferable skills.
• returning to work after an absence, such as for caring responsibilities.
• You must have a legal right to work in the UK. We are not currently in a position to act as a sponsor.