Are you looking for a meaningful role with a public sector organisation which has a clear purpose, vision and values and which makes a tangible difference to people’s lives in Scotland?

Would you like to contribute to society by supporting the good conduct of people in public life in Scotland?

Do you have highly developed team-working and communications skills alongside a background in supporting a team handling complaints and investigations?

Are you empathetic, respectful, committed to fairness, diversity, equality and inclusion and honest and transparent in your dealings with others? Would you like to join a team of like-minded people and work with an organisation that genuinely cares about the people that come into contact with it and about your welfare and wellbeing? If this is you, we’d love you to apply.

We are ambitious about the future and we are committed to being a great employer and really effective at what we do. We value people and we know that our work matters.

If you’re interested, please read on.

The Investigations Support Officer (ISO) provides integral administrative support to the Standards team. The Standards team consists of Investigating Officers (IOs) who report to the Senior Investigating Officer (SIO) and/or Hearings and Investigations Officer (HIO).

The Commissioner receives complaints about possible breaches of the Code of Conduct for Councillors, the Code of Conduct for MSPs and of Codes of Conduct based on the Model Code for members of public bodies. The Commissioner also deals with complaints covering regulated lobbying.

The IOs are responsible for investigating complaints to a conclusion including carriage of the related administrative duties and all contact with the complainer, respondent, local authority staff, and others involved in a given case. The ISO provides administrative support to the IOs in accomplishing these tasks.

The successful applicant will be experienced and effective case administrators, with relevant professional or regulatory backgrounds, and strong analytical skills. They will also share our values. We act ethically and with empathy; we value people.

It is desirable that the successful candidates will have a track record of working in or with the public sector, particularly with local authorities and/or other public bodies subject to ethical standards regulation.

Our work makes a significant contribution to the good conduct of people in public life in Scotland. Our standards team plays a key role in this so if you are motivated to contribute to society in this way, we’d love to hear from you.

The post is full time, pensionable and based at our offices in Edinburgh, which is currently operating flexibly to accommodate remote, hybrid or office-based working. The flexible working options are set out in our Remote Working Policy.

Please note that the ISO role requires at least 1 day of in office work per week in addition to some travel in connection with investigations-related work, attending external training or networking events, or public hearings.

Starting salary: £31,514 per annum rising to £34,066 per annum after 1 year in post (please note: the starting salary is non-negotiable)

Working hours: Full-time, Monday to Friday (35 hours effective from 01 March 2026)

Leave allowance: 25 days increasing to 30 days with 11.5 public holidays

Other benefits include membership of the Civil Service Pension Scheme.

We are seeking to recruit a Public Appointments Support Officer (PASO). The main purpose of the PASO will be to deliver a range of activities supporting the Public Appointments Manager and the Public Appointments Officer. The role reports to the Public Appointments Officer.

The PASO will be expected to provide high quality administrative and communications support to the Commissioner's public appointments team, and wider office. Excellent communications skills will be required to deal with the diversity of people who contact the office, and an early and effective contribution will be necessary.

The successful applicant will be able to work independently to deliver a range of administrative support services such as:

o Inputting data onto and managing databases

o Setting up and running surveys

o Overall responsibility for our email filing system and

o Records management processes.

It is desirable that the successful applicant has a person interest and belief in equality, diversity and inclusion as this will help with overall understanding of the work that we are engaged in. They will also share our values which are that we will act ethically and with empathy, kindness and respect.

This is a full-time, permanent post and pensionable through the Civil Service Pension Scheme. The successful applicant will be offered a robust and supportive induction, as well as ongoing learning and development opportunities.