KO-NEKT provides 1:1 support within the community for children and young people (aged 5-25) with Additional Support Needs (ASN). We fully support the integration and independence of our service users by championing their rights and helping them be the best they can be. Our mission is to support children and young people to live, work and stay in the mainstream of their communities.

Based in our Coatbridge office, you will oversee a team of ASN Support Practitioners and manage a significant caseload of children and young people.

This is a key leadership role, offering an exciting opportunity to make a real difference to the lives of children and young people, helping them to live full, meaningful and inclusive lives. We’re looking for someone who has the vision, passion and skills to drive our services forward and deliver high-quality support.

Key Responsibilities:

• Lead and manage a team of ASN Support Practitioners
• Prepare monthly staff rotas, ensuring optimal coverage that meets the needs of service users
• Oversee the delivery of services to children and young people with ASN
• Ensure all service user information (eg, support plans, reviews and outcomes) are accurately entered and regularly updated in our bespoke online system
• Maintain high standards of data integrity and confidentiality
• Build and maintain strong relationships with your team, colleagues, families, social care and all key stakeholders
• Ensure that services meet regulatory standards and continue to improve in quality
• Maintain an in-depth understanding of the Self-Directed Support Act and apply its principles
• Support the business strategy locally and promote the growth of KO-NEKT's services in North Lanarkshire

About You:

• Considerable experience in Social Care, ideally with a background in social work and/or in a senior position within ASN/ASD/Disability service.
• Proven experience with Care Inspectorate values and requirements
• Proven experience in managing teams and driving culture change
• Strong commitment to inclusion for children and young people with ASN
• SSSC Care at Home registered (or willingness to register)
• Excellent communication and partnership-building skills
• Proficient in the use of IT such as Microsoft Office and databases to support daily operations
• Ability to lead strategically at a local level, supporting service expansion
• Full driving license and access to your own vehicle for business use

This role is essential to achieving our mission. If you're a dedicated leader who is ready to make a difference, we want to hear from you!

About KO-NEKT:

KO-NEKT provides 121 support within the community and group support within specifically designed Play & Skills Centres for children & young people (age 5-25) with Additional Support Needs (ASN). We fully support the integration and independence of our service users by championing their rights and to be the best they can be, supporting them to live, work and stay in the mainstream of their communities.

Job Overview:

As the HR & Training Officer, you will play a crucial role in carrying out the administration duties in relation to human resources, training and development programs. This position requires a well organised individual that has excellent organisational skills, can multi-task and has good attention to detail. This is a dynamic role where you’ll be encouraged to take ownership of your responsibilities and make a real impact.

Key Responsibilities:

Human Resources:

• Administer end-to-end recruitment process.
• Maintain accurate employee records in line with GDPR and organizational policies.
• Liaise with Management Team and external HR Advisors in regard to employee relations issues, including grievances, absence management and disciplinary procedures
• Develop and implement HR policies and procedures in collaboration with senior management and Quest HR.
• Support management with performance reviews, goal setting and development plans.
• Manage online HR Employee Management System

Training & Development:

• Research and promote training opportunities to team.
• Maintain training records.
• Organize and coordinate internal and external training.
• Work closely with external trainers and professional bodies to provide accredited training and development opportunities.
• Track and evaluate the effectiveness of training programs, making recommendations for improvements.
• Lead initiatives around staff well-being, professional development and retention.

Essential Qualifications and Skills:

• Education: CIPD Qualification or relevant HR, Training or Business experience
• Experience: Minimum of 2 years of experience in HR, Training or Business
• Knowledge: Familiarity Care Inspectorate standards, SSSC and safeguarding (beneficial not essential)
• Skills:
  • Strong communication and interpersonal skills
  • High level of planning and organisational skills
  • Excellent attention to detail
  • Ability to work collaboratively with teams and external partners
  • Excellent organizational and time-management skills
  • Strong IT skills preferably with MS365 / Sharepoint
  • Familiarity with online Employee Management System (beneficial not essential)

Benefits:

• Competitive salary
• Open to flexible hours over Monday to Friday
• Health & Wellbeing Benefits
• Supportive and inclusive team, we value working together and helping each other

The Company reserves the right to vary or amend the duties and responsibilities of the post holder at any time according to the needs of the Company’s business.