Scottish Public Services Ombudsman
Scottish Public Services Ombudsman
The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, prisons, most water providers, the Scottish Government and its agencies and departments and most Scottish authorities.

Current vacancies

Top job! Executive Director (Chief Operating Officer)

  • Full time
  • £89,122 – £112,945
  • Hybrid: Edinburgh
  • Closing 26th October 2026

Reporting directly to the Ombudsman and serving as a key member of the organisation's Leadership Team, the Executive Director will provide strategic leadership across service delivery, organisational performance, governance, corporate services and transformation.

We are looking for an experienced senior leader with a strong track record of delivering strategic and operational success within a public sector, regulatory, complaints, customer-focused or similarly complex environment. You will bring substantial experience of organisational transformation, performance improvement, governance and risk management, together with the ability to lead multidisciplinary teams and build high-performing, inclusive cultures.

Please read the Candidate Information Pack for further information on the SPSO and the Executive Director role.

Shortlist