We're looking for a highly practical and organised administrator to be at the heart of Amma's day-to-day operations. This varied role combines supporting our community groups and activities with managing our office environment and systems, making it ideal for someone who thrives on variety, enjoys working with people, and takes real satisfaction from making things work smoothly.

You'll play a vital part in ensuring our mums, volunteers, and team have welcoming, well-organised spaces and activities. From providing admin support to our peer support groups and our antenatal classes, to managing storage systems and maintaining health and safety protocols, you'll be the person who keeps everything running behind the scenes. This role suits someone who's naturally resourceful, enjoys problem-solving, and brings a warm, professional approach to everything they do.

Main duties:

• Work with the team to plan and prepare for upcoming group sessions
• Provide petty cash oversight, reception duties and other administrative support for a range of group sessions, including updating online record-keeping systems
• Purchase and manage refreshments and items for groups and activities
• Preparation of simple buffet-style meals for groups
• Support with setup and clean-up of spaces to ensure they are safe and welcoming
• Ensure the smooth day-to-day running of the Amma premises including sign in processes,
• Act as a point of contact for people contacting Amma by phone, or in person
• Conduct weekly office checks relating to stock of items, housekeeping, and health & safety, dealing with issues arising with support from management
• Manage a large office storage space and the systems for receiving and distributing items for clients
• Ensure that food hygiene protocols are met
• Carry out health and safety inductions for staff and volunteers
• Act as an Amma Fire Warden
• Oversee the set-up, management and distribution of mobile phones for staff and volunteers
• Support with online systems (including website, databases, online forms)
• Purchase equipment and office supplies as required
• Organise, support and guide office-based volunteers as required
• Support with PVG applications for staff and volunteers
• Support with printing and preparation of resources
• Support with team and office administration as required
• Booking interpreters for services

More details

• This role requires a Disclosure or PVG check, which will be processed during recruitment
• Flexibility to occasionally work outside standard office hours when groups or events require

Equity, diversity & inclusion

Amma believes in fairness, equity, diversity and inclusion. We recognise the importance of an inclusive and diverse workforce, and we strive to ensure our recruitment process is inclusive and accessible to everyone.

We welcome and actively encourage applications from people with a diverse range of experiences, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

We recognise that lived experience can be just as valuable in many areas as professional experience. We are not solely focused on academic qualifications or professional experience and are interested to know about any knowledge and skills gained through lived experience.