Purpose of the Role

The Social Enterprise Co-ordinator will grow income by improving how we use the building, developing events, building corporate links and supporting new commercial ideas. The role will work with the CEO to turn ideas into action, strengthen sustainability and support wider community work.

Main Duties

Income Generation and Social Enterprise Development

• Develop and manage plans to grow income across events, building hire, sponsorship and corporate support.
• Work with the CEO to create, test and deliver new commercial ideas.
• Track income and costs and prepare simple monthly updates.
• Look for ways to link income activity with other programmes, including digital and e-sports.

Events (including parties)

• Plan and co-ordinate a calendar of events such as themed sessions, cinema nights, family activities and other opportunities.
• Manage bookings, enquiries and customer information.
• Support sessional staff, keeping clear rotas and communication.
• Ensure all events run safely and follow organisational standards.

Building Use and Room Hire

• Promote the building for meetings, training sessions, conferences and community activities.
• Respond to enquiries and keep an organised booking system.
• Develop simple hire packages, pricing and clear information for users.
• Balance external bookings with internal programme needs.

Corporate Support and Partnerships

• Build relationships with businesses to increase sponsorship, donations and in-kind support.
• Develop partnership offers that align with corporate social responsibility aims.
• Attend networking opportunities to promote the organisation.
• Work with the CEO on sponsorship packages linked to programmes such as e-sports and youth work.

Marketing and Promotion (working with the Marketing Lead)

• Provide information, ideas and content to support marketing activity.
• Work closely with the marketing lead to ensure accurate and timely promotion.
• Share customer insights to help improve communication.

Operational Support

• Help develop systems and processes for events and building activity.
• Ensure work follows health and safety, safeguarding and organisational standards.
• Act as a keyholder when required.

Required Skills and Experience

Essential:

• Experience in events, hospitality, income generation or similar roles.
• Strong organisational skills.
• Confident communicator able to build good relationships.
• Ability to work evenings or weekends.
• Basic budgeting and reporting skills.
• Able to work independently.

Desirable:

• Experience in social enterprise or community work.
• Experience with booking systems or rotas.
• Experience engaging with businesses or sponsorship.
• Understanding of event operations or licensing.
• Basic understanding of marketing.

Working in Line with Our Values

Staff are expected to work in line with SHINE values:

• Creating a supported and welcoming space.
• Acting with honesty and responsibility.
• Removing barriers to inclusion.
• Being non-judgemental.
• Adapting to changing needs.

Staff Benefits

The role includes:

• Death in service cover
• A choice of employee benefits, which may include:
• NHS health cash plan (top-up scheme)
• An additional day off for your birthday
• Christmas voucher
• Other wellbeing options

Additional Information

• Evening and weekend work will be required.
• May involve room set-up or moving equipment.
• Training and development will be supported.