An experienced adviser is required to improve the financial circumstances of the families supported by Hawthorn Children and Family Centre and Midlothian’s Family Wellbeing Service to improve the outcomes for the children.
The project will work with and receive referrals from Hawthorn Children and Family Centre and the Family Wellbeing Service team members. The worker will link with mental health projects, family support and Penicuik CAB’s specialist debt worker to develop a wraparound service to increase household income and improve the quality of life for the family.
Working closely with other project workers the post holder will provide awareness raising sessions with the Hawthorn Centre staff, Family Wellbeing team members and any other agencies, as appropriate.
Based at the Penicuik CAB, Hawthorn Children and Family Centre and working at any centres deemed appropriate, the worker will provide help and assistance with checking benefit entitlement, completing benefit applications and challenging benefit decisions. The work will also include income maximisation, budgeting advice, utilities and some assistance with debt issues (including housing debt).
A working knowledge and understanding of welfare benefits and good interpersonal skills are essential. The post holder will be responsible for developing and delivering the service to meet the needs of the families.
Care Support Scotland
We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult Homelessness and Older People services. Guided by our values of Respect and Compassion, we empower both the people we support and our colleagues to Thrive every day
Why work with us?
At Care Support Scotland caring isn’t just a job — it’s who we are. Join our dedicated team and help transform lives while growing your own career.
• Pension contributions matched up to 6%
• Financial Flexibility – Access your wages as you earn them with our Earned Wage Access benefit.
• Employee Assistance Programme through HSF
• Contribution to HSF Health Plan – supporting your everyday health needs
• Generous annual leave – 33 days including public holidays, increasing with service
• Supportive absence policies to help when you need time off
• Death in Benefit Cover – 2x annual salary
• Support with funded qualifications
• Career development and progression opportunities
Who we are looking for?
Are you passionate about supporting people to overcome challenges, build stability, and move towards independent living? Do you have experience in social care and a commitment to equality and inclusion? If so, we want to hear from you.
We’re recruiting a Senior Support Worker to lead frontline delivery of personalised, high-quality, and compassionate support to individuals experiencing or at risk of homelessness. You’ll be part of a dedicated team delivering tenancy support, housing management assistance, and wellbeing services tailored to individual needs.
Eastfield is a high support needs service, supporting people with multiple and complex needs as such as substance use, mental health and physical health. This does not involve any personal care or administering any medication
Role and responsibilities
• Coordinate and deliver support plans addressing tenancy sustainment, substance use, mental health, housing needs, and personal development.
• Responsible for coordinating and maintaining staff rotas for their service.
• Work directly with individuals to help them achieve their goals, build life skills, and improve health and wellbeing.
• Act as a keyworker and oversee support delivery, ensuring accurate and professional records.
• Liaise with external partners, including housing teams, healthcare services, and advocacy groups.
• Provide leadership on shift and supervision to support workers in the absence of the Team Leader.
• Promote inclusion, empowerment, and trauma-informed practice in all areas of support.
Essential Skills and Attributes
• A recognised social care qualification at SCQF Level 6 or above.
• Experience working in adult social care, ideally in homelessness, housing support or mental health.
• Confident in report writing, support planning, and using digital systems.
• Understanding of SSSC codes of practice and Care Inspectorate standards.
• Strong values of compassion, dignity, and respect for all.
• Ability to read, speak and write in English at CEFR level B1 or higher.
• Commitment to the values and mission of Care Support Scotland, and to promoting equality, diversity and inclusion
Desired skills and attributes
• Previous social care practitioner (skilled worker) experience,
• Previous supervisory experience
• Previous specialist training experience directly related to the role.
Additional Notes
• Shift work, weekend work may be a requirement of this role.
• PVG scheme membership & SSSC registration are requirements of this post
• Please note, you will be asked to provide evidence of your eligibility to work in the UK.
• We reserve the right to bring the closing date forward if a suitable candidate is identified.