Assistant Service Manager – Kilmarnock Bank Street
- Full time
- £32,868
- On site: Kilmarnock
- Closing 27th November 2026
- Advertised from 26th October 2026
- 35 hours per week. Permanent.
Role
Looking for a role where your work truly matters? You could be part of a team that genuinely has each other’s backs, working together to provide safe, secure and supportive accommodation where our supported people can feel valued, respected and empowered to live life on their own terms.
As an Assistant Service Manager, you’ll work with your team in delivering quality housing support and supporting people with multi-complex needs, who are presenting as homeless in crisis and/or previously looked after or accommodated people to build their skills and confidence to sustain their own tenancy. Along with the Service Manager, you will help manage a team who provide practical and emotional support, build trusting relationships and, most importantly, help people believe in what they can achieve.
Blue Triangle is an award-winning charity and social care organisation who believe everyone deserves the opportunity to thrive. We support people experiencing homelessness to build brighter futures, and we’re looking for kind, passionate and creative individuals who share our values. We are committed to creating an inclusive workplace where diversity is celebrated, everyone is treated with dignity and respect, and people from all backgrounds are encouraged to apply.
How You’ll Support People to Thrive
- You’ll work as part of a team providing safe, secure, supported accommodation for homeless people.
- You’ll assist the Service Manager to oversee and assess the support, review, monitoring and evaluation through the case management system to achieve a positive person-centred outcome for each supported person in line with Blue Triangle, statutory and legislative requirements.
- You’ll manage staff and others (e.g. students, trainees etc.) where appropriate to meet the objectives of the service, including participation in the recruitment and selection process.
- You’ll manage the service in the absence of the Service Manager.
- You’ll manage staff related systems and procedures such as annual leave, absence management, staff meetings, staffing cover and rotas.
- You’ll assist the Service Manager in all aspects of quality assurance both internal and external, and implementing appropriate action plans.
Is This You?
- You’re passionate about helping people overcome challenges and achieve positive outcomes.
- You have experience of working with vulnerable people and challenging behaviour from personal, voluntary and/or professional experience.
- You believe everyone deserves to be treated with dignity, respect and compassion.
- You can build strong relationships and support people to make informed choices about their lives.
- You’re resilient, adaptable and comfortable working both independently and as part of a wider team.
- You have experience in supervising and motivating a team, either in work or informally/outside of a work environment.
- You’re comfortable using person-centred, trauma-informed, and wellbeing-focused approaches.
- You’re experienced using IT systems and Microsoft applications.
- You hold an SVQ level 3 or above, and are willing to work towards an SVQ 4.
To find out more about being an Assistant Service Manager, click the link below:
Assistant Service Manager Role Profile
Your Rewards and Benefits
- Competitive Salary and Pension Options
- Generous annual leave entitlement that increases with length of service
- Double pay for festive bank holidays
- Long service awards and pay progression
- Fully funded SVQ3
- Inhouse training programmes
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A people-first culture that understands life beyond work, supported by a wide range of family-friendly policies.
- Life Assurance cover of 3 times your salary
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few
- Credit Union, Blue Light Card Membership, Unum Dental Cover Plans, £200 refer a friend scheme and many more!
Ready for a role that is varied, rewarding and full of purpose? If you’re motivated by making a real difference and enjoy work where every day brings new opportunities and challenges, click Apply! below to join our team.
Application notes
Intensive Peer Recovery Worker (Chalmers Court)
- Full time
- £28,251
- On site: Ayr
- Closing 11th December 2026
Looking for a role where you can help people thrive?
As an Intensive Peer Recovery Worker at Blue Triangle, an award-winning Scottish charity, you’ll be part of a team that has each other’s backs, providing a safe, secure and supportive recovery outreach service for people in the community. You’ll support individuals to access and sustain their recovery and become more involved in their community. Whether it’s reaching a goal, learning a new skill, becoming more independent or simply having a better day, you’ll be there to encourage, support and celebrate those moments together.
We look after our team too with competitive pay, a fully funded SVQ qualification, wellbeing support and real opportunities to develop your career.
We’re looking for people who are kind, passionate and creative, and who share our values.
We are committed to creating an inclusive workplace where diversity is celebrated, everyone is treated with dignity and respect, and people from all backgrounds are encouraged to apply.
How You’ll Support People to Thrive
- provide intensive recovery support to those experiencing homelessness and with complex addiction support needs, while living in supported accommodation services.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- and most importantly, help turn support into independence.
Is This You?
- You’re passionate about helping people overcome challenges and achieve positive outcomes.
- You believe everyone deserves to be treated with dignity, respect and compassion.
- You can build strong relationships and support people to make informed choices about their lives.
- You ideally hold an SVQ level 3 or above.
- You ideally possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- You’re comfortable using IT systems and keen to develop your skills.
- Ability to work flexibly and as a lone worker.
Your Rewards and Benefits
- Competitive salary and pension options
- Generous annual leave entitlement that increases with length of service
- Double pay for festive bank holidays
- Long service awards
- Access to our benefits platform with high street voucher and tech discounts, cycle to work scheme and more.
- Inhouse training programmes
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A people-first culture that understands life beyond work, supported by a wide range of family-friendly policies.
- Life Assurance cover of 3 times your salary
- Credit Union, significant gym discounts, Blue Light Card membership, Unum Dental Cover Plans, £200 refer a friend scheme and many more
Looking for a role where you can help people thrive?
As a Support Worker at Blue Triangle, an award-winning Scottish charity, you’ll be part of a team that has each other’s backs, providing safe, secure and supportive accommodation for people experiencing homelessness. You’ll give practical and emotional support, build trusting relationships and help people believe in what they can achieve. Whether it’s reaching a goal, learning a new skill, becoming more independent or simply having a better day, you’ll be there to encourage, support and celebrate those moments together.
We look after our team too with competitive pay, a fully funded SVQ qualification, wellbeing support and real opportunities to develop your career.
We’re looking for people who are kind, passionate and creative, and who share our values.
We are committed to creating an inclusive workplace where diversity is celebrated, everyone is treated with dignity and respect, and people from all backgrounds are encouraged to apply.
How You’ll Support People to Thrive
- work as part of a team providing safe, secure, supported accommodation for people experiencing homelessness.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
- and most importantly, help turn support into independence.
Our Charles Brownlie Portwell service in Hamilton supports people experiencing homelessness aged 16+, with this role operating on an 8-week rolling rota. Find out more about the role in the Support Worker Role Profile
Is This You?
- You’re passionate about helping people overcome challenges and achieve positive outcomes.
- You believe everyone deserves to be treated with dignity, respect and compassion.
- You can build strong relationships and support people to make informed choices about their lives.
- You’re resilient, adaptable and comfortable working both independently and as part of a wider team.
- You ideally have experience supporting people through work, volunteering or lived experience.
- You’re comfortable using IT systems and keen to develop your skills.
- You’ll ideally hold an SVQ Level 2 or above, or you’re willing to work towards a Level 3 qualification.
Your Rewards and Benefits
- Competitive salary and pension options
- Generous annual leave entitlement that increases with length of service
- Double pay for festive bank holidays
- Long service awards and pay progression
- Fully funded SVQ3 qualification
- Access to our benefits platform with high street voucher and tech discounts, cycle to work scheme and more.
- Inhouse training programmes
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A people-first culture that understands life beyond work, supported by a wide range of family-friendly policies.
- Life Assurance cover of 3 times your salary
- Credit Union, significant gym discounts, Blue Light Card membership, Unum Dental Cover Plans, £200 refer a friend scheme and many more
Looking for a role where you can help people thrive?
As a Service Manager, you will be responsible for leading your team to provide safe, secure, supported accommodation for people facing homelessness. You’ll create a positive, empowering environment where both your team and the people we support can thrive. Whether it’s developing staff, driving positive outcomes, overcoming challenges or celebrating success, you’ll play a key role in making a lasting difference every day.
We look after our team too with competitive pay, a fully funded SVQ qualification, wellbeing support and real opportunities to develop your career.
We are looking for people who are kind, passionate and creative, and who share our values.
We are committed to creating an inclusive workplace where diversity is celebrated, everyone is treated with dignity and respect, and people from all backgrounds are encouraged to apply.
How You’ll Support People to Thrive:
- Lead, manage and develop the staff team and others where appropriate (e.g. students, trainees etc.) to meet the objectives of the service, delegating tasks where appropriate.
- Promote and encourage the professional development of staff, including onboarding, supervision, core competencies, in-house training and external training.
- Ensure adequate staffing cover is provided for the service at all times by appropriate shift rotas and deployment of employees, both permanent and relief.
- Manage all aspects of the service in line with Blue Triangle, statutory and legislative requirements and take a lead role in the strategic development of the service.
Is This You?
- You’re passionate about helping people overcome challenges and achieve positive outcomes.
- You believe everyone deserves to be treated with dignity, respect and compassion.
- You’re comfortable using IT systems and keen to develop your skills.
- You demonstrate commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- You’re already a registered manager with the Scottish Social Services Council, and hold a minimum of SCQF Level 7 (SVQ 3) in Social Care but willing to complete an SCQF Level 9 (SVQ4) as soon as possible and have experience of managing and motivating a team.
Your Rewards and Benefits:
- Competitive salary and pension options
- Generous annual leave entitlement that increases with length of service
- Double pay for festive bank holidays
- Long service awards and pay progression
- Access to our benefits platform with high street voucher and tech discounts, cycle to work scheme and more.
- Inhouse training programmes
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A people-first culture that understands life beyond work, supported by a wide range of family-friendly policies.
- Life Assurance cover of 3 times your salary
- Credit Union, significant gym discounts, Blue Light Card membership, Unum Dental Cover Plans, £200 refer a friend scheme and many more
As a Senior Support Worker, you will be responsible for providing the highest possible quality of social care support, which meets the needs of each person we support. You will identify, plan and facilitate support, enabling appropriate move-on options for the people we work with. Whether it’s developing staff, driving positive outcomes, overcoming challenges or celebrating success, you’ll play a key role in making a lasting difference every day.
We look after our team too with competitive pay, a fully funded SVQ qualification, wellbeing support and real opportunities to develop your career.
We are looking for people who are kind, passionate and creative, and who share our values.
We are committed to creating an inclusive workplace where diversity is celebrated, everyone is treated with dignity and respect, and people from all backgrounds are encouraged to apply.
How You’ll Support People to Thrive:
- Provide assistance to the Service Manager in the day to day delivery of the service, deputising where necessary.
- Promote and encourage the professional development of staff, including onboarding, supervision, core competencies, in-house training and external training.
- Ensure adequate staffing cover is provided for the service at all times by appropriate shift rotas and deployment of employees, both permanent and relief.
- Carry out effective and regular supervision with Support Workers.
Our Shore Street and Solas services in Oban support those aged 16+ who are experiencing homelessness, with this role operating on a 4 week rolling rota. Find out more about the role in our Senior Support Worker Role Profile.
Is This You?
- You’re passionate about helping people overcome challenges and achieve positive outcomes.
- You believe everyone deserves to be treated with dignity, respect and compassion.
- You’re comfortable using IT systems and keen to develop your skills.
- You demonstrate commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- You’re already registered with the Scottish Social Services Council, and hold a minimum of SCQF Level 7 (SVQ 3) in Social Care but willing to complete an SCQF Level 9 (SVQ4) as soon as possible and have experience of managing and motivating a team.
Your Rewards and Benefits:
- Competitive salary and pension options
- Generous annual leave entitlement
- Double pay for festive bank holidays
- Long service awards and pay progression
- Access to our benefits platform with high street voucher and tech discounts, cycle to work scheme and more.
- Inhouse training programmes
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A people-first culture that understands life beyond work, supported by a wide range of family-friendly policies.
- Life Assurance cover of 3 times your salary
- Credit Union, significant gym discounts, Blue Light Card membership, Unum Dental Cover Plans, £200 refer a friend scheme and many more
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