Assistant Service Manager – Kilmarnock Bank Street
- Full time
- £32,868
- On site: Kilmarnock
- Closing 27th November 2026
- Advertised from 26th October 2026
- 35 hours per week. Permanent.
Role
Looking for a role where your work truly matters? You could be part of a team that genuinely has each other’s backs, working together to provide safe, secure and supportive accommodation where our supported people can feel valued, respected and empowered to live life on their own terms.
As an Assistant Service Manager, you’ll work with your team in delivering quality housing support and supporting people with multi-complex needs, who are presenting as homeless in crisis and/or previously looked after or accommodated people to build their skills and confidence to sustain their own tenancy. Along with the Service Manager, you will help manage a team who provide practical and emotional support, build trusting relationships and, most importantly, help people believe in what they can achieve.
Blue Triangle is an award-winning charity and social care organisation who believe everyone deserves the opportunity to thrive. We support people experiencing homelessness to build brighter futures, and we’re looking for kind, passionate and creative individuals who share our values. We are committed to creating an inclusive workplace where diversity is celebrated, everyone is treated with dignity and respect, and people from all backgrounds are encouraged to apply.
How You’ll Support People to Thrive
- You’ll work as part of a team providing safe, secure, supported accommodation for homeless people.
- You’ll assist the Service Manager to oversee and assess the support, review, monitoring and evaluation through the case management system to achieve a positive person-centred outcome for each supported person in line with Blue Triangle, statutory and legislative requirements.
- You’ll manage staff and others (e.g. students, trainees etc.) where appropriate to meet the objectives of the service, including participation in the recruitment and selection process.
- You’ll manage the service in the absence of the Service Manager.
- You’ll manage staff related systems and procedures such as annual leave, absence management, staff meetings, staffing cover and rotas.
- You’ll assist the Service Manager in all aspects of quality assurance both internal and external, and implementing appropriate action plans.
Is This You?
- You’re passionate about helping people overcome challenges and achieve positive outcomes.
- You have experience of working with vulnerable people and challenging behaviour from personal, voluntary and/or professional experience.
- You believe everyone deserves to be treated with dignity, respect and compassion.
- You can build strong relationships and support people to make informed choices about their lives.
- You’re resilient, adaptable and comfortable working both independently and as part of a wider team.
- You have experience in supervising and motivating a team, either in work or informally/outside of a work environment.
- You’re comfortable using person-centred, trauma-informed, and wellbeing-focused approaches.
- You’re experienced using IT systems and Microsoft applications.
- You hold an SVQ level 3 or above, and are willing to work towards an SVQ 4.
To find out more about being an Assistant Service Manager, click the link below:
Assistant Service Manager Role Profile
Your Rewards and Benefits
- Competitive Salary and Pension Options
- Generous annual leave entitlement that increases with length of service
- Double pay for festive bank holidays
- Long service awards and pay progression
- Fully funded SVQ3
- Inhouse training programmes
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A people-first culture that understands life beyond work, supported by a wide range of family-friendly policies.
- Life Assurance cover of 3 times your salary
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few
- Credit Union, Blue Light Card Membership, Unum Dental Cover Plans, £200 refer a friend scheme and many more!
Ready for a role that is varied, rewarding and full of purpose? If you’re motivated by making a real difference and enjoy work where every day brings new opportunities and challenges, click Apply! below to join our team.
Application notes
Support Worker – Kilmarnock Whatriggs
- Part time
- £24,479 pro-rata
- On site: Kilmarnock
- Closing 13th November 2026
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ3
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
This Support Worker role at our Kilmarnock Whatriggs Service involves working on a 12-week rolling rota covering set day and back shifts weekly, including weekend work every second weekend. This role is part time, involves 25 hours of work per week and is based at a service supporting care-experienced young people between the ages of 16-25.
Main Responsibilities:
As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives. The Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
To find out more about being a Support Worker, click the link below:
About You:
- To join us, you need to have a genuine passion for helping people.
- Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexibly and as a lone worker.
- Able to use Microsoft or equivalent applications competently.
- Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
Applications will be reviewed on an ongoing basis and interviews arranged accordingly. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Long service awards
- Fully funded SVQ4
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
- And many more!
About the Role:
As Service Manager, you will be responsible for providing safe, secure, supported accommodation for homeless people within your service. You will manage and lead a team delivering quality housing support/accommodation and housing management service and to support people experiencing homelessness to build their skills and confidence to sustain their own tenancy. In Oban there are 2 services, Shore Street & Solas, and as such transitional work between the 2 services is required. This role is 35 hours per week and will be Monday-Friday.
Main Responsibilities:
As Service Manager, you will:
- Lead, manage and develop the staff team and others where appropriate (e.g. students, trainees etc.) to meet the objectives of the service, delegating tasks where appropriate.
- Promote and encourage the professional development of staff, including onboarding, supervision, core competencies, in-house training and external training.
- Ensure adequate staffing cover is provided for the service at all times by appropriate shift rotas and deployment of employees, both permanent and relief.
- Manage all aspects of the service in line with Blue Triangle, statutory and legislative requirements and take a lead role in the strategic development of the service.
About You:
- To join us, you need to have a genuine passion for helping people.
- You will already be a registered manager with the Scottish Social Services Council, hold a minimum of SCQF Level 7 (SVQ 3) in Social Care but willing to complete an SCQF Level 9 (SVQ4) as soon as possible and have experience of managing and motivating a team.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Able to use Microsoft or equivalent applications competently.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Senior Managers you will be able to develop in your career.
Applications will be reviewed on an ongoing basis and interviews arranged accordingly. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
- Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ3
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.
Main Responsibilities:
This Support Worker role working at our Paisley Bruce Court service involves working 35 hours per week on dayshift and backshift patterns over a 4-week rolling rota, including select weekend work. The Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
About You:
To join us, you need to have a genuine passion for helping people.
- Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexibly and as a lone worker.
- Able to use Microsoft or equivalent applications competently.
- Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
Support Worker Nights – East Kilbride
- Part time
- £24,479 pro-rata
- On site: East Kilbride
- Closing 30th October 2026
Applications will be reviewed on an ongoing basis and interviews arranged accordingly.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Therefore, if you are interested, please submit your application as early as possible.
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ3
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.
Main Responsibilities:
This Support Worker role working at East Kilbride involves working on a rota covering nightshifts that includes some weekend work. This role is working 33.25 hours per week following a 8 week rolling rota. The Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
About You:
- To join us, you need to have a genuine passion for helping people.
- Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexibly and as a lone worker.
- Able to use Microsoft or equivalent applications competently.
- Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
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