About Us

St Andrew's First Aid has been serving communities across Scotland for over 140 years. Today we're entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey. It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.

The Role

We’re looking for an experienced and strategic Volunteer Training & Development Manager to lead our training and volunteer development function. Reporting to the Head of Volunteer Operations, you’ll manage a multi-disciplinary team and ensure our volunteers are trained, supported and equipped to deliver high-quality services in communities and at events nationwide.

This is a senior leadership role combining operational delivery with strategic improvement. You will:

• Line manage Trainer/Assessors, Volunteer & Youth Development Officers and training support staff
• Lead capacity planning, rostering and resource management
• Oversee safeguarding and fulfil the Designated Protection Officer role
• Implement and improve systems, policies and training standards
• Monitor KPIs and drive service improvement
• Develop clear volunteer learning and progression pathways, including youth programmes
• Oversee training budgets and ensure value for money
• Contribute to organisational strategy and annual business planning

You’ll thrive in this role if you:

• Have proven experience leading training and development teams
• Hold a recognised training/assessor qualification
• Bring strong operational planning and people management capability
• Understand safeguarding, compliance and quality assurance frameworks
• Are confident in influencing senior stakeholders and external partners
• Use data and digital systems to inform decisions and improve performance

This role includes periodic evening and weekend working, participation in an on-call rota, and occasional operational or emergency event cover as required.

About Us

St Andrew's First Aid has been serving communities across Scotland for over 140 years. Today we're entering an exciting period of transformation, strengthening our volunteer infrastructure, modernising systems, and investing in how we deliver at scale. We’re recruiting across several roles as part of this growth and improvement journey. It’s a genuinely energising time to join us, with real opportunities to shape how we work, enhance service delivery, and contribute to a forward-looking, ambitious organisation.

The Role

We’re looking for two organised, confident and proactive Events Officers to coordinate volunteers, manage client relationships, and ensure events run smoothly and safely. From logistics and equipment planning to volunteer engagement and post-event reviews, you’ll help deliver a professional, high-quality service that keeps people safe.

This is a varied, operational role where you’ll:

• Liaise with event organisers to plan and deliver first aid provision
• Coordinate volunteers, equipment, vehicles and communications
• Support quotes, risk assessments, invoicing and event administration
• Monitor volunteer engagement and resource events effectively
• Lead on logistics, consumables and equipment management
• Conduct post-event reviews to drive continuous improvement

You’ll thrive in this role if you:

• Have experience organising or supporting large-scale events
• Build strong relationships with clients and volunteers
• Are calm under pressure and solutions-focused
• Understand health & safety in an events environment
• Are confident using Microsoft Office

Community Integrated Care is currently seeking a skilled Positive Behavioural Support (PBS) Specialist Practitioner within our South Scotland area. This includes Glasgow, Edinburgh and the Lothians, Dumfries and Galloway and the Scottish Borders.

With a flexible location, the PBS Specialist Practitioner will work with and support the Strategic PBS Lead in coordinating a whole-organisational approach and strategy to enable this to be effective, and to quantify the impact both in terms of reduced behaviours and improved quality of life and developing and implementing a Positive Behaviour Culture.

This role is full time (37.5 hours per week) . Monday - Friday (4 day working week can be discussed). You must be driver with access to own car as the role covers the South of Scotland, with occasions where travel elsewhere in Scotland may be required.

We are seeking applications from those with the following relevant experience -

Level 5 PBS Qualification is essential and willingness to work to level 6/7 or ABA qualification with minimum one year working PBS experience

So what's the deal? In return, we offer you a rewarding role with the opportunity to develop your skills and future career in a rewarding and enriching environment. We also offer the following;

• Comprehensive induction and commitment to on going learning and development
• Holiday purchase scheme
• Contributory pension scheme
• Access to a free app offering retail discounts, leisure savings and holiday and travel discounts
• Tools and support to help you lead an easier (financial) life
• Employee of the month and other recognition schemes
• Employee Assistant programme - available 24/7
• Wellbeing Fund
• Employee Voice - GameChangers

Who you’ll be supporting & more about the role:

We are seeking applications from those with the following relevant experience -

Qualifications required-

Level 5 PBS Qualification is essential and willingness to work to level 6/7 or ABA qualification with minimum one year working PBS experience

Extensive experience of working with people with Learning Disabilities and/or Autism who display behaviours of concern.

Experience of carrying out Behaviour assessments within a Positive Behaviour Support Framework .

Experience of reducing the use of restrictive practices; including restrictive interventions

Experience of delivering training, workshops and/or teaching adult learners

Experience of leading individual/team de-briefs

Community Integrated Care supports individuals with a wide range of needs and in many cases, people whose needs and histories mean that individuals can reasonably be predicted to present with behaviours that challenge.

The organisation’s current approach to significant behaviour is to use the least restrictive practices to support the individual through stressful episodes and as such the relevant colleagues are trained in the MAPA (Managing Actual and Potential Aggression) model of interventions (licensed through the Crisis Prevention Institute). However, the aspiration is to for the organisation to adopt the recovery model approaches of Active Support and Positive Behavioural Support which advocate a more proactive approach to prevention and reduction of behaviours that challenge and overall improvement to quality of life outcomes.

The successful candidate will possess excellent writing skills, as well as strong verbal communication skills. Furthermore, the candidate should also possess strong computer skills (e.g., formatting Word documents, creating Excel spreadsheets), and should have experience in conducting research. Additionally, the candidate should have knowledge of care standards and social care legislation. A knowledge of Microsoft SharePoint is preferable but not essential as this can be trained.

You will have experience working with multi-disciplinary teams and have excellent communication and interpersonal skills with internal and external agencies

Given the nature of this role there will be a requirement to be flexible in working hours and travel on a regular basis.

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click 'Apply' to take you through to our short application form.

If you are interested in learning more about the role before submitting your application, please feel free to contact recruitment.region1@c-i-c.co.uk

Your values:

It is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

Community Integrated Care is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.