- Advertised from 31st August 2026
- Salary dependent on experience. Reports to the Chief Officer.
Role
We’re recruiting a Service Manager
Help us make a difference to children, young people, adults and families across Highland.
SNAP is looking for an experienced, compassionate and enthusiastic Service Manager to help lead our services and support our team through the next stage of SNAP’s development.
This is a senior role – but we’re not looking for someone who wants to lead from behind a desk.
We’re looking for someone who wants to understand our services, know our staff, meet our families and see first-hand the difference SNAP makes.
About the role
This is an important role at the heart of SNAP. Our Service Manager leads the day-to-day delivery of our services, supports and develops our operational team, and helps make sure that every service is safe, well organised, person-centred and responsive to the people and families who rely on us.
SNAP is registered with the Care Inspectorate as a support service (not care at home). The successful candidate will take on the responsibilities of Registered Manager for this service, working closely with the Care Inspectorate and meeting relevant SSSC requirements. You will be part of SNAP’s leadership team and will work directly with the Chief Officer to support service quality, workforce development and future growth.
What you’ll be doing
• Leading and supporting staff and volunteers across SNAP’s services.
• Overseeing safe, high-quality service delivery and ensuring individual needs, risk assessments and support plans are understood and followed.
• Maintaining strong safeguarding, regulatory, health and safety and quality assurance standards.
• Supporting recruitment, induction, supervision, appraisal, training and staff development.
• Building positive relationships with children, young people, adults, families, carers and professionals.
• Overseeing referrals, reviews, incidents, complaints and service improvement actions.
• Working with the Chief Officer and wider team to develop services, plan staffing and manage resources responsibly.
• Undertake the responsibilities of Registered Manager for our regulated services.
Who we’re looking for
You don’t need to come from one particular type of organisation.
You might currently work in social care, children’s services, disability services, community support or another related field.
What we really want is someone who combines experience and professional confidence with compassion and common sense.
You’ll be someone who can make difficult decisions when needed, but who also listens.
Someone who understands regulation and quality, without losing sight of the individual person behind the paperwork.
And someone who believes that supporting and developing a team is every bit as important as directing one.
Experience of leading regulated care or support services would be particularly valuable.
You will need to hold, or be able to meet, the appropriate qualification and registration requirements for the Registered Manager role. We are happy to discuss supporting the right candidate to complete an additional qualification where appropriate.
• Experience of leading or delivering care, support or similar services for children, young people or adults with additional support needs or learning disabilities.
• Experience of supervising, motivating and developing staff.
• A sound understanding of safeguarding, risk management and quality in care or support settings.
• Excellent communication and relationship-building skills.
• Strong organisation, resilience and the ability to make balanced decisions in a changing environment.
Where you’ll work
The role will be based across SNAP’s offices at Drummond School and Seafield Road, Inverness.
Following an initial 12-week period, there may be some flexibility for home working where this suits the needs of the role and the organisation.
The role may also involve some travel associated with SNAP services, activities and meetings.
Why SNAP?
Because this is a job where you can see the difference you make.
This is an opportunity to take on a genuinely influential role within a well-established Highland charity, joining SNAP at an important point in its development.
You’ll be part of a committed and experienced staff and volunteer team, within an organisation that has strong roots in the Highland community and is continuing to evolve in response to what children, young people, adults and families need.
You will have the opportunity to:
• help shape how SNAP’s services develop for the future;
• play a key role in maintaining the quality and sustainability of our services;
• develop and improve services in response to changing needs; and
• be part of an organisation where relationships, community and the people we support really matter.
If you’re looking for your next leadership role and want it to be somewhere that genuinely matters, we’d love to hear from you.
Application notes
Please email your CV together with a supporting statement telling us why you are interested in joining SNAP and what you believe you could bring to the role to dawn@snapinverness.org.
Please see the full Job Description and Person Specification for further details about the role and the experience we’re looking for.
SNAP is committed to safer recruitment and to safeguarding children, young people and adults at risk. The successful candidate will be required to complete the appropriate pre-employment checks, including PVG Scheme membership.
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Senior Support Worker- Esmond Street Service
- Full time
- £34,310
- On site: Glasgow
- Closing 3rd September 2026
The successful candidate will play a senior and supervisory role in the operation of our Esmond Street Service: a 22 place supported living project for older people with learning disability and/or complex needs. The successful applicant will have experience of support planning and review systems, and will be in a position to work on a shift-rota basis. She/he will have experience in a supported living setting, the ability to work on their own initiative, and have a positive, empowering and flexible approach to the support of people with learning disabilities. The post requires the successful candidate to be involved in the supervision and development of the staff team; including training, developing systems, mentoring and auditing. She/he should also possess an appropriate qualification, or be willing and able to achieve this within an agreed timescale.
We are looking for staff members who share Enable Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives.
Our frontline support workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society.
You will share our passion and commitment to our service users and demonstrate empathy and a strong desire to assist individuals to reach their own potential through a person-centred approach. In return you will have the reward and satisfaction of making a real difference to individual lives and will benefit from the excellent terms and conditions Enable Glasgow offers its employees. You will receive regular and comprehensive training to give you the tools to do your job and will be supported by a committed management team who strive to promote and support professional development.
*Please note that although this post is initially temporary, there is scope for extending this to a permanent role.
Enable Glasgow is a community based charity working with adults with learning disabilities and their carers and families in Glasgow. We are currently recruiting for a full time support worker (37 hours pw) at our Balshagray House Service in the Broomhill area of the city. Balshagray is a supported community in the west end of Glasgow which provides 24-hour support and care to adults with learning disability. The project currently supports 17 people, 13 of whom live the main house, with another 4 living in more independent tenancies close by. We provide 24-hour waking support to service users in the main house, most of whom have relatively complex support needs. The people who are supported by Balshagray have close links with the local community, and the project actively links those living at the unit with a local support network.
We are looking for staff members who share Enable Glasgow’s values in promoting the rights of individuals with learning disabilities to live fulfilling and meaningful lives.
Our frontline support workers are incredible, caring and talented individuals whose skills are invaluable to supporting the well-being of some of the most vulnerable people in our society.
You will share our passion and commitment to our service users and demonstrate empathy and a strong desire to assist individuals to reach their own potential through a person-centred approach. In return you will have the reward and satisfaction of making a real difference to individual lives and will benefit from the excellent terms and conditions Enable Glasgow offers its employees. You will receive regular and comprehensive training to give you the tools to do your job and will be supported by a committed management team who strive to promote and support professional development.
Your role will be in supporting individuals with all aspects of everyday life including maintaining health and wellbeing, and assisting individuals with running and maintaining their home. Experience in residential support work is useful but not essential. The successful applicant should also be willing to work towards an SVQ Level 3 Qualification. Must be available to work on a shift rota basis.
Team Facilitator, Moray
- Full time
- £30,900
- On site: Primarily based in Elgin but able to travel across Moray as required
- Closing 23rd September 2026
Driving Licence: Full UK driving licence and access to your own vehicle required
Primarily based in Elgin but able to travel across Moray as required
Are you motivated and organisedwith a passion for leading teams and making a real difference every day?
At Enable we are dedicated to supporting people to live full, independent and meaningful lives. We are looking for a motivated and organised Team Facilitator to join our frontline management team.
As Team Facilitator in our Moray team, you will work closely with the Service Manager to lead and support a team of Personal Assistants to deliver safe, effective and person-centred support.
What You’ll Do
Leadership and Team Management
- Lead, motivate and support a team of Personal Assistants.
- Conduct regular supervisions, observations and performance reviews.
- Assist with the induction of new staff.
- Support attendance, absence and staff wellbeing.
- Promote positive communication and effective team working.
Service Delivery
- Ensure people we support receive high-quality, person-centred support.
- Support staff to promote choice, independence, dignity and inclusion.
- Participate in assessments, support planning, reviews and risk assessments.
- Carry out quality assurance checks, including spot checks and feedback.
- Respond to safeguarding concerns and escalate issues appropriately.
- Provide direct support and shift cover where required.
Rostering and Administration
- Prepare and maintain staff rotas to ensure safe and effective staffing.
- Keep accurate records using electronic systems.
- Maintain confidential records in line with GDPR requirements.
Partnership Working
- Build strong relationships with families, health professionals and external agencies.
- Attend meetings and reviews with the people we support and key stakeholders.
- Work collaboratively with the Service Manager to continuously improve services.
On-Call and Flexibility
- Participate in the on-call rot which can include evenings and weekends.
- Travel to services across Moray AREA as required.
About You
To succeed in this role, you will be an organised and compassionate leader with a strong commitment to delivering excellent support.
- Experience working with adults and children with learning disabilities, epilepsy, autism and physical support needs.
- Experience in using person centred planning techniques in addition to delivering and leading excellent support practices.
- Strong facilitation skills to encourage staff teams to take ownership and responsibility for the quality of support they deliver.
- The ability to effectively communicate with the people we support, staff teams, families and external care professionals.
- Creating and delivering robust service designs, support strategies and risk assessments whilst managing individual budgets.
- SVQ Level 3 in Health and Social Care or equivalent.
- Good ICT skills with experience using rostering or care management software.
- Ability to work flexibly, including participation in an on-call rota.
- Knowledge of Care Inspectorate standards and regulatory requirements.
- Full driving licence with access to your own vehicle for business use.
About Us
At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to:
- Person Centred approaches, planning and thinking
- Epilepsy awareness
- Moving and Handling
- First Aid
- Safety Interventions
- Positive Behaviour Support
We also have an excellent range of staff benefits on offer including but not limited to:
- Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
- Employee Assistance Programme
- Cycle to Work Scheme*
- Season Ticket Loans*
- Blue Light Card
- Where required, Enable will fully fund SVQ Health and Social Care qualifications – required for SSSC registration
Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.
Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.
Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest.
Note:The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date.
*Terms and Conditions Apply
Team Facilitator in North Lanarkshire
- Full time
- £30,900
- On site: North Lanarkshire
- Closing 15th October 2026
Driving Licence:Full UK driving licence and access to your own vehicle required
The Best inYouBrings Out the Best inMe
Are you motivated and organised with a passion for leading teams and making a real difference every day?
At Enable we are dedicated to supporting people to live full, independent and meaningful lives. We are looking for a motivated and organised Team Facilitator to join our frontline management team.
As Team Facilitator in our North Lanarkshire team, you will work closely with the Service Manager to lead and support a team of Personal Assistants to deliver safe, effective and person-centred support.
What You’ll Do
Leadership and Team Management
- Lead, motivate and support a team of Personal Assistants.
- Conduct regular supervisions, observations and performance reviews.
- Assist with the induction of new staff.
- Support attendance, absence and staff wellbeing.
- Promote positive communication and effective team working.
Service Delivery
- Ensure people we support receive high-quality, person-centred support.
- Support staff to promote choice, independence, dignity and inclusion.
- Participate in assessments, support planning, reviews and risk assessments.
- Carry out quality assurance checks, including spot checks and feedback.
- Respond to safeguarding concerns and escalate issues appropriately.
- Provide direct support and shift cover where required.
Rostering and Administration
- Prepare and maintain staff rotas to ensure safe and effective staffing.
- Keep accurate records using electronic systems.
- Maintain confidential records in line with GDPR requirements.
Partnership Working
- Build strong relationships with families, health professionals and external agencies.
- Attend meetings and reviews with the people we support and key stakeholders.
- Work collaboratively with the Service Manager to continuously improve services.
On-Call and Flexibility
- Participate in the on-call rota which can include evenings and weekends.
- Travel to services across North Lanarkshire as required.
About You
To succeed in this role, you will be an organised and compassionate leader with a strong commitment to delivering excellent support.
- Experience working with adults and children with learning disabilities, epilepsy, autism and physical support needs.
- Experience in using person centred planning techniques in addition to delivering and leading excellent support practices.
- Strong facilitation skills to encourage staff teams to take ownership and responsibility for the quality of support they deliver.
- The ability to effectively communicate with the people we support, staff teams, families and external care professionals.
- Creating and delivering robust service designs, support strategies and risk assessments whilst managing individual budgets.
- SVQ Level 3 in Health and Social Care or equivalent.
- Good ICT skills with experience using rostering or care management software.
- Ability to work flexibly, including participation in an on-call rota.
- Knowledge of Care Inspectorate standards and regulatory requirements.
- Full driving licence with access to your own vehicle for business use.
About Us
At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to:
- Person Centred approaches, planning and thinking
- Epilepsy awareness
- Moving and Handling
- First Aid
- Safety Interventions
- Positive Behaviour Support
We also have an excellent range of staff benefits on offer including but not limited to:
- Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
- Employee Assistance Programme
- Cycle to Work Scheme*
- Season Ticket Loans*
- Blue Light Card
- Where required, Enable willfully fund SVQ Health and Social Care qualifications– required for SSSC registration
Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.
Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.
The cost of PVG is paid upfront by the organisation and deducted from your wage if successfully appointed.
Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest.
Note:The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date.
*Terms and Conditions Apply
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