Money Advice Project: Project Support Assistant
- Part time
- £29,811 pro-rata
- On site: East Lothian Foodbank - 3 Civic Square Tranent, EH33 1LH
- Closing 15th December 2025
- Advertised from 24th November 2025
- 12 hours per week over 3 days with occasional evening or weekend hours to support attendance at events. Contract type: Fixed term contract until July 2026 (with potential to extend, subject to funding).
Role
About East Lothian Foodbank (ELFB) & our Money Advice Service
ELFB provides food and emergency daily essentials to local people who are experiencing hardship in East Lothian.
As an independent Scottish charity, we are fortunate to also be part of a nationwide network of foodbanks, supported by Trussell, working together to ensure no one in the UK needs a food bank to survive.
In addition to emergency food, we also offer a money advice service for our service users to help them maximise income and benefit entitlement. Since October 2022, our money advice service has supported people out of hardship and achieved significant financial gains, of over half a million pounds.
About the Role
We are looking for the right person to join our team to support us with the continued success of our project. This is a fantastic opportunity for a motivated and positive individual to help people using our foodbank to access our money advice service. To achieve this, you will collaborate closely with our advice partners to ensure that our service continues to helpthose most in need of our support.
As a team player, you will provide essential support to the operations team by identifyingindividuals requiring financial assistance, co-ordinating referrals to our advice partners andmonitoring of advice service capacity. Additionally, to ensure we meet a standard 24hr response time of our referral processing, you will occasionally support our service coordinator to give people in crisis timely access to our support.
Key Responsibilities
The Project Support Assistant will:
- Support to identify individuals who are most likely to benefit from the service and promote the service to them
- Utilise existing tools and help people we support to implement personalised strategies to overcome challenges, by using SIGNAL
- Develop and maintain good working relationships with relevant organisations, to ensure they are aware of our money advice service and the wider role of East Lothian Foodbank
- Attend ad hoc forums and events
- Monitor ongoing engagement with our advice service
- Monitor effectiveness of the service on a quarterly basis, using data from our advice partner and provide timely data to funders
- Work with our advice partner to identify capacity that can facilitate wider access to the service
- Be the first line of support in our daily referrals service – especially during busy periods or in times of staff absence
- Undertake ad hoc administration duties to support with team projects
- Undertake other tasks to support the foodbank as directed by the Operations Manager and Foodbank Director
About you
To succeed in this role, you must have the following skills and experience:
- Experience of engaging with and supporting partnership work with other organisations
- Ability to work as part of a team and on own initiative
- Excellent communication skills
- Experience in handling difficult conversations
- Be empathetic and non-judgemental
- Full driving licence preferred
- A willingness to work flexible hours
Key Competencies
- Highly organised and self-motivated
- Adaptable and proactive
- Good IT skills – including google suite and office packages/excel
- Committed to the values and mission of East Lothian Foodbank
Benefits
- Accredited real Living Wage Employer offering competitive salary.
- Annual leave: 32 days including 9 bank holidays (pro rata).
- Pension: ELFB is a member of the NEST Pension Scheme. The successful candidate would be enrolled within the pension scheme 3 months from the joining date. Further information about Employer Pension obligations can be found at here.
- Employee assistance programme - the successful candidate will be enrolled into our assistance programme provided by Hospital Saturday Fund on completion of probation. This gives access to a range of employee welfare, mental health and financial support. Including money towards specific private health treatments and access to a range of discounts through Perk Box.
- Business travel: 45p per mile paid for business travel.
- Financial contribution to activities that support your health and wellbeing
Application notes
Application deadline: 15th of December*
Interview date: It is anticipated that interviews will be held the week commencing the 5th of January*
Interview location: In person, Tranent.
*We regularly review applications and reserve the right to close an advert early if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
Please submit your CV of no more than 2 sides of A4 to joinourteam@eastlothian.foodbank.org.uk and a cover letter telling us why you are interested in this role and why you are a suitable candidate.
Support Workers- Kirkintilloch
- Full time or Part time
- £23,375
- On site: Kirkintilloch
- Closing 12th December 2025
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ3
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.
Main Responsibilities:
The Support Worker roles working at our Kirkintilloch service in East Dunbartonshire cover a variety of dayshift, midshift and backshift patterns over a 4-week rolling rota which includes select weekend work. Both part time (24 hours per week) and full time (35 hours per week) Support Worker positions are available. The Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
To find out more about being a Support Worker, click the link below:
About You:
- To join us, you need to have a genuine passion for helping people.
- Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexibly and as a lone worker.
- Able to use Microsoft or equivalent applications competently.
- Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
Due to the Safer Recruitment requirements by the Scottish Social Services Council (SSSC) and Care Inspectorate we do not accept CV’s and you must therefore complete our application form.
Please note we do not accept applications from out with the UK as we do not have a UK visa sponsorship license
Support Worker Nights- Kirkintilloch
- Full time
- £24,544
- On site: Kirkintilloch
- Closing 12th December 2025
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ3
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.
Main Responsibilities:
The nightshift Support Worker role working at our Kirkintilloch service in East Dunbartonshire operates over an 8-week rolling rota with 4 days on and 4 days off, including select weekend work. This role is full time (35 hours per week) and shift times will be from 10pm until 8am. The Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
To find out more about being a Support Worker, click the link below:
About You:
- To join us, you need to have a genuine passion for helping people.
- Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexibly and as a lone worker.
- Able to use Microsoft or equivalent applications competently.
- Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
To apply for this role, please click ‘Apply’ below where you’ll be given important information regarding the process and an application form to complete and upload.
Due to the Safer Recruitment requirements by the Scottish Social Services Council (SSSC) and Care Inspectorate we do not accept CV’s and you must therefore complete our application form.
Please note we do not accept applications from out with the UK as we do not have a UK visa sponsorship license.
If you require any support in completing your application or the form in a different format, then please get in touch at recruitment@bluetriangle.org.uk or telephone us on 0141 729 8050.
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ3
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.
Main Responsibilities:
This Support Worker role working at our Port Seton service in East Lothian involves working on a rota covering a 4 on 4 off nightshift pattern , including some weekends. This role involves working 31.5 hours per week. The Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
To find out more about being a Support Worker, click the link below:
About You:
- To join us, you need to have a genuine passion for helping people.
- Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexibly and as a lone worker.
- Able to use Microsoft or equivalent applications competently.
- Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
Support Worker- Port Seton
- Part time
- £23,375 pro-rata
- On site: Port Seton
- Closing 31st December 2025
Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.
If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.
Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.
We welcome applications from all sections of the community.
What we offer:
Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.
- Competitive Salary and Pension Options
- Full time & Part time hours available
- Double pay for festive bank holidays
- Long service awards
- Fully funded SVQ3
- Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
- Inhouse training programmes
- Significant Gym discounts
- Continuing Professional Development (CPD)
- 24/7 access to employee assistance programme, including counselling
- A wide range of family friendly policies
- Life Assurance cover of 3 times your salary
- Credit Union
- £200 refer a friend scheme
And many more!
About the Role:
As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.
Main Responsibilities:
This Support Worker role working at our Port Seton service in East Lothian involves working on a rota covering various dayshift patterns, including some weekends. This role is contracted for 24 hours per week. The Support Worker will:
- work as part of a team providing safe, secure, supported accommodation for homeless people.
- support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
- maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
- provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
- provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.
To find out more about being a Support Worker, click the link below:
About You:
- To join us, you need to have a genuine passion for helping people.
- Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
- Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
- Ability to relate empathetically to people and recognise their right to choice and independence.
- Ability to work flexibly and as a lone worker.
- Able to use Microsoft or equivalent applications competently.
- Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.
We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.
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