We are looking for a Mentor Services Coordinator to support our volunteer mentors across Forth Valley.

About the role

Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person. The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise PVG checks and make the process as smooth and supported as possible.

Key responsibilities:

• Providing excellent customer service to prospective and existing mentors using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person.
• Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
• Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.

About you

• Customer service experience
• Based in Forth Valley
• Experience of or strong interest in working or volunteering in the charity or third sector
• An understanding of young people and educational settings
• People person with excellent communication and listening skills and empathy
• Well organised with great administrative skills and attention to detail
• Excellent desktop and database skills

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision:MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits include:30 days annual leave in first year rising to 35 days from 2nd year of employment, 7% Employer Pension Contribution, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, Employee Assistance Programme, Life Assurance – 4 x salary.

We’re hiring: Doors Open Days Officer

This is an exciting opportunity to contribute to the development of The Scottish Civic Trust, a small charity with a national remit. Our organisation is experiencing a period of dynamic growth, and we are seeking a Doors Open Days Officer to support us as we continue our journey.

About us

The Scottish Civic Trust is the national voice for Scotland’s civic and local heritage groups. Founded in 1967 to help people connect to their built heritage and countryside, preserve the uniqueness of their locality and appreciate how this connects to the wider unique character of Scotland, we work to ensure that historic built heritage, its stories, and the wider historic environment is celebrated and preserved, working to ensure it is valued in modern life and planning decisions. We take a place-based approach to involving all of Scotland’s communities in celebrating our rich heritage while ensuring its relevance in the present day.

Doors Open Days is Scotland’s largest free festival that celebrates places and stories, new and old. Since the first events in 1990, nearly 1000 venues across the country take part every September. Doors Open Days is coordinated nationally by the Scottish Civic Trust and is part of European Heritage Days alongside Scottish Archaeology Month, coordinated by Archaeology Scotland.

About the role

The purpose of the role is to work with the Doors Open Days Manager to develop and sustain the National Doors Open Days Festival, supporting venues and volunteers to ensure the festival remains welcoming and accessible to all. The role will support all aspects of Doors Open Day, from planning, to supporting venues, to the promotion of events, and the evaluation process. Working directly with venues and Regional Coordinators, and alongside a network of heritage organisations, volunteer groups, and local authorities.

The Doors Open Days Officer role is £25,000 pro-rata to 21 hours per week (£15,000 p.a).

View the full job description and person specification below.

The Operations Coordinator is a new but very important role within Actify, dedicated to maintaining a high-performing, resilient, and healthy organisation that is a great place to work. You will work closely with the CEO to develop and maintain internal excellence, ensuring that our people, processes, and finances are of high quality and consistently managed.

This role is ideal for a proactive person with attention to detail who enjoys building replicable systems that allow a mission-driven team to thrive. This is a unique opportunity to be closely involved in a wide range of business areas with the role supporting operations across our Learning & Training, Digital Innovation and Network & Partnerships teams. This will be a fast paced role with great variety and significant scope for learning, personal development and career progression. The ideal candidate will be happy working autonomously while being a strong team player that wants to understand and support work across the organisation.

Job Overview

As a Community Hubs Development Officer you will be responsible for promoting, managing and organising LEAP’s facilities within South Lanarkshire and will take the lead in developing them as a thriving social enterprise, including:

• Developing policies and procedures.
• Providing advice and support.
• Facilitating community engagement ensuring the needs of the community are met.
• Supporting infrastructure improvements and maintenance.
• Building capacity to maximise utilisation and income generation.
• Preparing and presenting reports.
• Promoting the use of the hubs.
• Working in partnership within our local community.

As an award-winning organisation within our community LEAP wishes to develop the facilities into vibrant centres that will strengthen social cohesion and well-being. This would include a wide range of activities from education and arts to health and fitness, while also helping build stronger local networks for individuals and support groups, reducing loneliness and isolation.

A full job description is available below.