We are recruiting a Registered Manager for Willowgate, a new programme based in Hamilton, South Lanarkshire. The
programme provides short term supported accommodation for people at risk of homelessness and will comprise of 15
self-contained units suitable for individuals, families and couples.
The Registered Manager will work closely with people accessing the programme, South Lanarkshire Council and the wider
community to help people achieve their goals and move on to more settled accommodation. You will be responsible
for providing a high-quality short term supported accommodation programme that runs 24 hours a day over 7 days.
You will manage the programme towards best practise, meeting expected standards, reporting on quality outcomes
and implementing operational controls.
This is a really exciting opportunity for a new team to make their mark, help shape the programme and provide
meaningful support to people facing homelessness.
Main duties and Responsibilities will include...
- Lead a Senior Support Worker and team of Support Workers to
deliver a quality programme focused on the agreed service levels and outcomes for the people we
support.
- Lead your line reports to implement the annual business plan for the programme
- Ensure
all referrals to the service are assessed and progressed in line with the service specification and delegation
across the team is timely
- Ensure that contractual obligations and the individual needs of those who we
support are met by maintaining a system of regular support.
- Ensure a safe environment for the people we
support, colleagues and others
- Ensure risk assessments are completed and updated.
- Model to your
team and maintain trusting, trauma informed relationships with people we support within established clear
professional boundaries
- Advocate on behalf of the people who we support.
- Investigate and resolve
any complaints by the people we support or other external parties.
- Ensure case files are maintained, and
all relevant documentation is completed to the highest standards and within agreed timescale and regularly audit
the files.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to
uphold and represent our organisation in a way that reflects our values and person-centred way of
working.
Applicants are expected to have experience of leading a team within Health and Social Care with experience of working
in homelessness or a similar setting. You will have a working knowledge of SSSC Codes of Practise and Care
Inspectorate Standards as well as knowledge of current relevant policies and legislation relating to housing and
Social Care.
To be the Registered Manager you must be qualified to a minimum SVQ Level 3 in Social Services and Healthcare SCQF
Level 7 or HNC in Social Services.
If you feel you can demonstrate how you will fulfil the duties for this role we'd love to hear from you.
What you can expect from us...
- You will report to the Locality Manager
- Working hours are 35 per week worked Monday to Friday between
the hours of 09.00 am and 5.00 pm, with one-hour unpaid break.
- Your main place of work is 12 Clydesdale
Place, Hamilton, ML3 0DP.
- Annual leave entitlement of 210 hours (equivalent to six weeks) pro rata per
year in the first year rising to 280 hours (equivalent to eight weeks) pro rata per year in the
second
- You will be automatically enrolled into the People’s Pension provided you meet the auto-enrolment
criteria. Deductions will be taken from your first monthly salary
- Cycle to work scheme
- Option to
purchase and sell annual leave
About Us
We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people,
at home, and in the community. We are here for people who are living with the effects of homelessness, poverty,
substance use, or family breakdowns.
Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the
people they love. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter
what the situation is – we’re not here to judge, only to help.