Circle is a registered charity working at the heart of communities across central Scotland. We work with families facing multiple disadvantages because of structural inequality, poverty, drug and alcohol use, imprisonment, physical or mental health, trauma, abuse and loss. We believe that every child, no matter their background or circumstances, should have the support they need to live a happy and healthy life.

Circle is seeking an experienced and compassionate Assistant Manager to play a key leadership role in supporting the delivery, development, and sustainability of our services across Fife, Forth Valley, Tayside, South Lanarkshire and North Lanarkshire. Rooted in community justice, trauma-informed practice, and family support, our services work alongside individuals and families facing the complex impacts of poverty, inequality and stigma. The Assistant Manager will provide strong operational leadership, ensuring high-quality, strengths-based interventions that respond holistically to the needs of those affected by the justice system.

Working closely with Senior Management, the postholder will oversee day-to-day service delivery, lead and develop staff, and maintain robust quality assurance across multiple localities. They will build effective partnerships with statutory and third-sector agencies, coordinate professional development, and support reporting, evaluation and project sustainability. This is an excellent opportunity for a motivated leader with a strong understanding of trauma-informed practice, safeguarding, and community justice to make a meaningful impact on families and communities.

Youth Scotland, Scotland’s national charity for the support and delivery of community-based youth work, would love you to come and join our dynamic team.

We are looking for an experienced Senior Development Worker to join our Location Youth Team. Location Youth is a Scotland-wide, large-scale youth participation and leadership programme for young people impacted by crime, poverty and anti-social behaviour, it is delivered by a partnership of organisations, with Youth Scotland as the Lead Partner.

This role will suit an experienced worker who has excellent partnership working skills and experience of co-ordinating ambitious national projects and programmes. The Senior Development Worker (SDW) will play a key role in effectively managing key relationships with funders and partners as part of Location Youth, They will also line-mange the Location Youth Development Worker and other Youth Scotland staff and youth participation projects.

This is a key new role in Beira’s Place where your expertise as a supervisory practitioner gained from your provision of trauma informed support services, will be utilised to directly provide high quality line management to Support Practitioner front line staff. Working under the supervision of the Support Services Co-ordinator, you will be a first point of contact to staff, providing support, advice, supervision, direct leadership and case management oversight.

This work will include safeguarding, operational & risk management and overseeing individual performance to ensure high standards of practice, continuous improvement and enhancement of practitioner standards in line with service objectives.

It is expected that this post holder will have substantial frontline experience in working with and supervising staff providing support services to women impacted by sexual violence and other forms of gender-based violence.

This role requires strong leadership and a stated commitment to providing direct support services to women from aged 16 years, in a single sex, women only environment.

The Team Leader will be directly supervised by the Support Service Co-ordinator and will work closely with the Senior Management Team to help maintain the working principles, objectives and policies of Beira’s Place including to:

• Provide effective daily leadership & line management to Support Practitioners ensuring high standards of trauma-informed practice and services are delivered to women who are survivors of sexual violence, abuse and exploitation.
• Support the Support Service Co-ordinator to ensure smooth operating practices and procedures.
• Contribute to service delivery in accordance with the organisation’s ethos, policies and procedures by providing effective case and performance management, promoting safety and well-being for staff and service users alike.
• To provide reflective practice sessions in addition to existing internal and external staff support provision, to ensure high quality of standards and highlight areas of improvements.
• To recommend to the Support Service Co-ordinator a schedule and focus for service specific practice development sessions for workers, setting clear expectations of such sessions and how these developments positively impact practice and support staff wellbeing & development.
• To support the robust information gathering and evidence-based reports with the Support Service Co-ordinator, and for the CEO to report to the Board of Directors at their meetings.
• Attend internal or external meetings as appropriate to the post, as well as participating in regular internal and external supervision meetings.
• Participate in an ongoing programme of training and continuous personal and professional development to ensure that skills, knowledge and working practices are up to date and evidence based.
• Any other duties relevant to the post of Team Leader as directed by the Support Service Co-ordinator or Senior Management Team.

Requirements

The Team Leader will have a high level of professional experience working in sexual/gender-based violence services at both practitioner and management level and experience in supporting a team of Support Practitioners. They will also have extensive experience in staff supervision, delivery of support services, workforce development and performance management of support staff.

Duties

The duties of the Team Leader post will be to:

• Provide support and supervision to Support Practitioner staff, ensuring all operational service delivery processes are implemented effectively.
• Monitor cases and workloads of Support Practitioners to ensure that services are delivered in a supportive and safe environment for staff and service users.
• Work closely with the Support Service Co-ordinator and Support Service Administrator to ensure that the service is effectively delivered, with referrals and service users being responded to in a trauma informed and timely manner.
• Contribute to the identification & development of Support Practitioners overall training and development plans.
• Work closely with relevant staff to manage and minimise waiting times for service users.
• Contribute to regular team meetings, peer support meetings and facilitate individual support & supervision sessions.
• Meet regularly with the Support Service Co-ordinator, Support Service Administrator and Senior Management Team.
• Assist and participate alongside the Senior Management Team in the recruitment and induction of support staff.
• Provide input into the effective monitoring and evaluation of the organisation’s support services.
• Record and pass on any safeguarding issues or concerns raised by staff as a priority.
• Report any risk in relation to Health & Safety, confidentiality, GDPR, etc as soon as possible to the CEO or member of the Senior Management Team.
• Ensure the maintenance of accurate records in OASIS in accordance with best practice and the organisation’s policies.
• Assist with the improvement of organisational policies and procedures as appropriate.
• Liaise with external agencies, building and sustaining multi-agency partnerships as required.
• Reporting directly to the Support Service Coordinator for regular supervision and providing updates on the support service and any issues that may be occurring.
• To carry out any other duties relevant to the post of Team Leader as directed by the line manager or Senior Management Team.