Project Officer
- Full time
- £22,393 – £27,372
- Hybrid: Edinburgh, min 1 day a week at the office. This is a minimum, but a successful candidate can opt to be office based 5 days per week.
- Closing 4th October 2024
- Advertised from 23rd September 2024
- Hours per week: 35 Type of contract: Fixed term until December 2025
Role
The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial, and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it.
Citizens Advice Scotland provides a business development function and a series of national specialist advice services known as projects which require centralised project co-ordination and support. As the organisation continues to expand in our response to the cost of living and energy crisis, and to meet unprecedented demand for our advice services, we are seeking new team members to join us. You will work alongside the rest of the allocated team, ensuring successful development, delivery, and continuous improvement.
The roles will support a number of projects and therefore a dynamic and flexible individual who can multitask is required. The national projects are delivered by the Citizens Advice bureau network, with the Project Officer providing vital support to enable the advice and support people need.
You will also support a number of internal functions and services and you must have the ability to communicate clearly and to proactively gather information from a wide stakeholder and participation base ensuring deadlines are met.
The roles offer the opportunity to be part of an influential organisation that campaigns for a fairer Scotland in order to make a real difference to consumers' lives. This is a great opportunity to play a critical role in helping to make society fairer, and in supporting our network of Citizens Advice Bureaux across Scotland.
For more information about the role, please refer to the Job Pack.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and blended/hybrid working opportunities for every role.
Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
CAS provides options for blended working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
Application notes
How to apply
Please visit our website for more details and to apply: citizensadvicescotland.recruitee.com/o/projectofficer
Closing date: 04 October 2024
Interviews: TBC
Downloads
Digital Inclusion Project Lead
- Part time
- £24,825 – £31,280 pro-rata
- Hybrid: Motherwell
- Closing 17th January 2025
The post holder will be responsible for developing and delivering training courses/sessions to enable the EASE Project end users (AFTAR/CAB tenants of five partner Housing Associations, located throughout North Lanarkshire) to empower digitally excluded clients to claim online benefits, grants, offer IT sessions and employability sessions. The post- holder will have responsibility for planning group training sessions as well as one to one coaching sessions for the end users in their own home, or at community based venues or at partners’ premises. Learning will be evaluated through client user surveys and other feedback.
Owing to the flexible delivery nature of this project, a clean current driving licence and use of a car is required for this post.
Employee Benefits
• Competitive reward package including annual performance bonus scheme
• 5% employer pension contributions
• Generous holiday entitlement 38 days inclusive of public holidays
• Additional holidays for length of service
• Family friendly policies
• Home & Flexible working scheme
• Occupational Sick Pay
• Dedicated Training and Personal Development Budget as part of our Talent Management Pool
• Leadership Mentoring
• A wide range of Social Events and Team Building Days
The Youth Engagement Caseworker will provide advice, support and empowerment to young people in order tor them to thrive and contribute to matters that affect their lives. This is a new project funded by the National Lottery Community Fund.
Background
Edinburgh Old Town Development Trust is a registered charity committed to the revitalisation of the Old Town through stimulating growth in community participation, the arts and enterprise. It supports a vibrant community in the Old Town that is inclusive to all. The organisation operates the Crannie Community Hub; this is a venue for local residents and organisations to come together, create and share activities, events and connections as well as campaigns to improve the area for residents. The Crannie runs a health and wellbeing program, including a walking group, music circle, creative writing, cooking and craft groups.
With the help of new funding, we aim to enhance our services by offering weekend access, personalized energy advice, and expanding our warm space to a full 7-day schedule. We are seeking a passionate and dedicated Energy Officer to lead this exciting project.
Purpose of the role
EOTDT is seeking an experienced person to be responsible for managing the delivery of critical energy support services to our community members and supporting the Facilities and Operations Manager team in running the Crannie Community Hub.
This includes hosting weekly group advice sessions, offering personalized energy guidance, and providing drop-in support to help individuals reduce their energy costs and improve their efficiency. The Energy Officer will also help ensure our space remains a welcoming and accessible resource for individuals seeking warmth, meals, and community support.
The activity programme will be based at The Crannie Community Hub but will involve working on an outreach basis across the Old Town area as appropriate. This role will include essential weekend working.
Are you passionate about making a difference to your local community? Are you willing and able to give up some of your valuable time to work with a Charity that has a social ethos and values to make a difference in the local communities we serve? As the need for our services has grown, we are looking for new trustees to contribute to help us develop and deliver our strategy, values and vision.
About East Ayrshire Citizens Advice Bureau
As a member of the Scottish Association of Citizens Advice Bureaux network, East Ayrshire CAB provides free, independent, impartial, and confidential advice and information to ensure that people understand their rights and responsibilities and can express their needs effectively. We campaign and influence to tackle the root cause of the problems people face and work to strengthen their rights.
East Ayrshire CAB currently operates from two offices in Kilmarnock and Cumnock. We have 17 staff and are supported by 12 volunteers including board members. The Bureau supports individuals with a wide range of general enquiries whilst project staff provide specialist support on topics including benefits, debt, utilities, and money matters.
The Role
We’d like to enhance our board to better reflect the diverse individuals and communities we work alongside, so we welcome applications from all backgrounds. Our bureau is a place for learning, innovating and connecting, so whether you’re already an experienced trustee, or taking your first step, we’d love to hear from you. Just some examples of the experience or expertise you may bring include:
• Equality, diversity and inclusion
• Third sector leadership and governance
• Digital strategy
• Legal
You may bring different skills and strengths – more important is your passion to use your skills and experience in guiding and supporting us as we tackle the challenges people face today.
Becoming a volunteer Board member is not just about what you can offer us, it is a rewarding role that helps you learn new skills, broaden your network, raising your profile and make a real difference for the people in East Ayrshire.
There are an average of six Board meetings per year to commit to as well as preparation time and regular collaboration /communications with the team and stakeholders.
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