Fife Alcohol Support Service is dedicated to enhancing community well-being by delivering vital support and resources to individuals impacted by substance and alcohol-related issues. We are committed to establishing a comprehensive training department designed to strengthen expertise and skills through tailored educational solutions, benefiting both our internal team and external partners.

Main duties/responsibility:

We are looking for a friendly, organised and proactive individual to become the first point of contact for staff, volunteers and visitors to our premises. This key role will ensure everyone receives a warm and professional welcome and will provide essential administrative support to the CEO, our counselling service, and the wider team.

Reception and Front of House Duties:

• Act as the first point of contact for all staff, volunteers and visitors to the building.
• Ensure all visitors sign in and out, adhering to our safeguarding and health & safety procedures.
• Manage incoming calls, emails and post, directing enquiries appropriately.
• Maintain a tidy and welcoming reception area.

Administrative Support to CEO:

• Support the CEO with diary management, meeting preparation, and minute-taking as required.
• Assist with drafting correspondence, organising meetings and managing documents.
• Handle confidential information with discretion and professionalism.

Event & Training Coordination:

• Order refreshments, lunches and supplies for meetings, training sessions and events.
• Ensure essential items (e.g. milk, tea/coffee, stationery) are replenished regularly.
• Liaise with external suppliers and venues where necessary.
• Assist with the setup of meeting rooms and event spaces.

Counselling & General Administration:

• Provide administrative cover to the counselling team, including maintaining appointment schedules and accurate client records.
• Update databases, file documents and assist with monitoring and reporting processes.
• Provide general admin cover across the team as required.

Person Specification

Essential:

• Excellent interpersonal and communication skills, with a welcoming and professional manner.
• Strong organisational skills and the ability to manage multiple tasks effectively.
• Confident with IT, including Microsoft Office (Word, Excel, Outlook).
• Previous experience in a receptionist, front-of-house, or administrative support role.
• Able to maintain confidentiality and deal with sensitive matters appropriately.
• Proactive, reliable and able to work with minimal supervision.

Desirable:

• Experience in the voluntary, health or social care sector.
• An understanding of counselling or mental health services.
• Experience supporting senior management or executive-level staff.

Our Values and Approach:

• Compassion: We treat everyone with dignity, respect, and empathy.
• Integrity: We act with honesty and transparency in all we do.
• Inclusivity: We welcome and support individuals from all backgrounds.
• Collaboration: We work with partners to enhance service effectiveness.
• Innovation: We embrace new ideas to improve service delivery.
• Accountability: We are committed to delivering measurable outcomes.

Fife Alcohol Support Service is dedicated to enhancing community well-being by delivering vital support and resources to individuals impacted by substance and alcohol-related issues. We are committed to establishing a comprehensive training department designed to strengthen expertise and skills through tailored educational solutions, benefiting both our internal team and external partners.

Main duties/responsibility:

We are seeking a dynamic Development Lead to drive the growth of our training division, expanding our portfolio of high-quality, accredited training programmes and developing our retainer services specifically tailored for companies utilising our Employee Assistance Programme (EAP) to address problematic alcohol or substance use among employees. This pivotal role will emphasise business development, establishing strong external partnerships, and ensuring our training solutions align effectively with the evolving needs of our sector and clients throughout Scotland.

The ideal candidate will be commercially astute, possess exceptional communication skills, and have a proven track record of increasing revenue through training delivery, product innovation, retainer growth, and stakeholder engagement.

Key Responsibilities:

• Lead the strategic expansion of the training department, creating a sustainable income stream.
• Identify, pursue, and secure new clients and markets for our accredited and skills-based training programmes and EAP retainer services.
• Develop and nurture strategic partnerships with local authorities, NHS organisations, third-sector bodies, and corporate clients across Scotland.
• Meet and exceed annual sales targets, providing regular performance and pipeline updates.

Reporting Relationships:

• The Development Lead will report directly to the ADAPT Head of Service.

Essential Skills and Qualifications:

• Proven experience in business development within training, education, or the third-sector environment.
• Demonstrated success in generating income through training provision, course development, retainer services, and client acquisition.
• Exceptional interpersonal and communication skills, with the ability to engage and influence stakeholders at all organisational levels.
• A consistent record of achieving or surpassing commercial sales targets.
• Proficiency in building and maintaining strategic partnerships across public, private, and third-sector organisations within Scotland.
• Strong planning, organisational, and project management skills.
• Commercial acumen, with a thorough understanding of pricing structures, contract negotiation, and return on investment.
• Confidence and capability in Creating and delivering presentations and representing the organisation at external events.

Desirable Qualifications or Experience:

• Specific knowledge or experience in problematic alcohol or substance use, mental health, or wellbeing training.
• Familiarity with accreditation standards for training programmes (e.g., CPD or SVQ frameworks).

Our Values and Approach:

• Compassion: We treat everyone with dignity, respect, and empathy.
• Integrity: We act with honesty and transparency in all we do.
• Inclusivity: We welcome and support individuals from all backgrounds.
• Collaboration: We work with partners to enhance service effectiveness.
• Innovation: We embrace new ideas to improve service delivery.
• Accountability: We are committed to delivering measurable outcomes.

MND Scotland is the only charity in Scotland dedicated to supporting people with MND, their families, and friends.

Since being founded over forty years ago, MND Scotland has provided practical, financial and emotional support to anyone affected by MND whilst also funding essential research into finding effective treatments and a cure.

MND Scotland is funded entirely by donations and grants. The charity’s patron is Her Royal Highness, the Princess Royal.

Everything we do and the way that we do it puts the MND community at its core.

The successful candidate will manage a national caseload, primarily by phone and email, with occasional in-person contact where appropriate. Your work will empower families to spend precious time making memories, rather than worrying about practical or financial challenges.

This is a developing role in a growing service, and you’ll also contribute to shaping systems, resources, and policies that ensure consistent, high-quality support.

Everything we do is to enable people with MND to spend their precious time building special memories.

Together we will make time count.

Are you an experienced HR professional, who's on the lookout for a fresh new challenge? We've got just the opportunity for you!

We're now on the lookout for an HR Advisor to join our friendly, fast paced HR Team on a full-time, permanent basis. It's a very exciting time to join our team as we start the journey of implementing our brand new HR and Payroll system.

This role can be based in our Glasgow office, or part of our hybrid working model where some of your days will be spent in our Glasgow office and some at home. There will be occasions that we'll need you to travel to other Cornerstone branch locations (travel expenses would be reimbursed as set out in Cornerstone’s expense policy with travel reimbursed by HMRC legislation).

The Role

As an HR Advisor, your main aim will be to provide HR support and guidance to colleagues across Scotland. Your primary focus will be Employee Relations and supporting and coaching our managers to navigate complex HR cases.

You'll work closely with our colleagues to ensure high level quality and compliance in relation to Cornerstone's policies and procedures, values, employment law, HR best practice and regulatory compliance.

What we'll need you to bring:-

• Experience of supporting HR in a similar sized organisation
• Demonstrable experience of working with HR legislation and Employment Law in the UK
• A proven track record of delivering on difficult business challenges by applying good HR practices
• A track record of producing high quality and accurate work within tight deadlines
• Excellent organisational skills with the ability to respond quickly and flexibly to emerging and changing circumstances
• Experience of building and maintaining strong working relationships with colleagues, trade unions and external customers
• Proven experience of using office related computer packages (word processing, presentation software, spreadsheets, email etc.) and HR systems.

It would be great if you also have:-

• Your CIPD qualification
• Experience of Care Standards and SSSC requirements regarding people matters
• Experience of working in the social care or the third sector
• Line management experience

About us

Cornerstone is one of Scotland's largest charities with 45 years' experience providing great care and support for adults and children with various support needs across Scotland.

We operate over 18 local authorities in Scotland and provide a wide range of services to over 2,000 individuals each year. Our focus is to encourage social inclusion, reduce loneliness, and improve health, independence and wellbeing by working closely with the people we support and their families, setting personal goals with them, and ensuring they receive the care and support they need to live the best life possible.

We are always flexible and responsive in meeting the ever changing needs of the people we support and work closely with individuals and families to agree what sort of support will work best for them.

Our strategic aims

• To become an expert provider of services to people with learning disabilities, autism and complex care needs
• To be the best employer in social care in Scotland
• To achieve stability and sustainability which supports future developments.

We want our colleagues to feel and be truly valued and recognised for the highly skilled, life-changing work that they do every day. By joining our team, you'll not only help us achieve our purpose of delivering high quality care and support; you’ll also help us with our commitment to develop and maintain an empowered, high performing workforce.

What makes Cornerstone a great place to work

• You'll have a meaningful job doing things that you enjoy - it often doesn't feel like work
• Your job actually changes and improves lives - you'll make a difference in your local communities
• We have a culture of empowering our colleagues and teamwork
• No uniform - we wear our own clothes
• We fund up to £500 towards driving lessons
• We operate a flexi-time model for business support colleagues
• Access to funded qualifications through our SQA approved, award winning Training Academy
• Ongoing continued professional development and career progression opportunities
• Recommend a colleague bonus scheme
• Long service awards
• Access to a 24/7 independent employee assistance helpline
• 26 days annual leave (rising by 5 days after 5 years) plus 4 paid bank holidays
• Family friendly leave options, including family, parental, bereavement and special leave
• Access to lots of discounts, including the cinema, gym memberships, holidays and shopping to name a few

Do you have what it takes? What are you waiting for? Apply today! We'd love to hear from you.