Are you passionate about making a real difference in the lives of families affected by imprisonment? Are you a skilled leader with a heart for helping others and a head for managing vital services? If so, we want to hear from you!

The Role:

At Families Outside, we're the only national charity in Scotland working solely to support families affected by imprisonment. Our Helpline is often the first point of contact for families impacted by imprisonment, and we're looking for a Support & Information Services Manager to help lead this service.

Within the Support & Information Services Manager role you will:

• Lead and contribute towards the delivery of our national service through managing and coordinating our Helpline, ensuring it is always adequately staffed, supervised, and operating to the highest standards of care and confidentiality.
• Inspire and support our dedicated team, providing regular line management and supervision.
• Drive quality and innovation of our service, utilising data and feedback to help us continue to shape how we support families.
• Ensure families impacted by imprisonment have access to a range of support and information.
• Be a voice for families, and work to promote and represent Families Outside at key events and forums, ensuring the voices and experiences of families are heard where they matter most.

About You:

We’re looking for a compassionate and skilled individual to join our team in supporting families affected by imprisonment.

The ideal candidate will bring excellent communication, organisational, and leadership skills, along with the ability to manage pressure, prioritise effectively, and work both independently and as part of a team. They will be empathetic, non-judgemental, and aligned with our mission—someone who can build trust, maintain boundaries, and support families with professionalism and care.

If you’re passionate about making a difference and committed to continuous learning, we’d love to hear from you.

Why Join Us?

A supportive, values-led organisation

• The chance to make a meaningful impact for families impacted by imprisonment in Scotland
• Opportunities for personal and professional development
• Be part of a passionate, close-knit team with a shared purpose

Families Outside is the only national charity in Scotland that works solely to support families affected by imprisonment. Imprisonment can often have a huge impact on the things that matter most to families: money and secure housing, safe and connected relationships at home and in the community, and the emotional health and wellbeing of families. Families Outside is dedicated to providing a range of practical, social, and emotional support to people with someone in prison that are relationship-based, prison-aware, and family-focused.

This isn’t just a job — it’s a lifeline.

Help us make sure no family faces the impact of imprisonment alone.

Staff Benefits:

• 25 flexible leave days plus 10 public holidays
• 4% matched contribution workplace pension scheme
• Hybrid & flexible working
• Employee Assistance Programme (Health Assured)
• Cycle to Work Scheme
• Laptop and mobile phone for all staff

Reports to: OPFS Edinburgh Regional Coordinator.

Roles and Responsibilities

The Employability Support Worker will contribute to the organisation’s vision of a Scotland in which single parents and their children are valued and treated equally and fairly, by supporting the delivery of various components which contribute to the Edinburgh service, including proactively supporting single parents to enter or re-enter employment, training, or education.

The Employability Support Worker will be responsible for community engagement, outreach, and registration of parents onto the programme, and delivering quality employability support, whilst also engaging with partners in the community and undertaking employer engagement duties to improve outcomes and referral pathways for Single parents accessing the service.

They will report to the Edinburgh Regional Coordinator and will work as a member of OPFS Employability Team, within the wider OPFS Edinburgh Family Support Service, to provide employability services for single parents facing barriers to

entering suitable employment.

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of Justice, Equity, Trust, Collaboration and Compassion are at the heart of everything we do and underpin all aspects of our work.

Key Tasks

• Families: Help eligible single parents to identify their future goals, assess motivation, develop personal development plans, and help in their implementation through individual and group work.
• Barriers: Identify barriers to employment, education or training and work with single parents to address those barriers.
• Liaison: Build links with health, education and third sector organisations and groups across the city to identify eligible single parents interested in progressing towards suitable employment, education, or training.
• Case Management: Maintain confidential information, complete all appropriate client paperwork. Record and document meetings and support provided to single parents. Use appropriate databases as required by OPFS and the post funder, complete quarterly reports, case studies and maintain a high level of data recording to record, monitor and evaluate targets as set by the funder.
• Work/Vocational Activities & Training: Co-ordinate and deliver a range of employability activities to support single parents facing barriers to employment to develop core knowledge and skills, helping to increase their access to available employment, training, and education opportunities. Support provided to single parents via 1:1 and group activities.
• Outreach & Engagement: Undertake activities in communities to actively reach eligible single parents as a basis to support their learning and development and engage them in early work preparation and employer matching activities to support positive change within their lives.
• Job Matching: Provide job ready single parents with the help participants need with job searching, interviews, securing and sustaining suitable employment.
• In Work Support: Provide single parents living with complex needs and facing additional barriers to employment with continued support on entering employment, to help parents sustain their jobs.
• Local services: Develop knowledge of services related to employment, training, education, childcare and other support. Develop an effective network of referral agencies to support clients's needs.
• Signpost: single parents to services that will address their needs.
• Money Advice: Offer better off calculations and access to debt support viaOPFS employability service.
• Monitoring and Evaluation: Ensure effective recording, monitoring and evaluation procedures are implemented.
• Other Relevant duties: Carrying out any other relevant duties related to the above.

The job description is a broad picture of the post at the time of preparation. It is not an exhaustive list of all possible duties, and it is recognised that jobs change and evolve over time.

Personal Specifications

Essential

• Experience of working with families and children.
• A sound understanding of the employability landscape in Edinburgh.
• An understanding of how flexible employment options for single parents contribute to the Scottish Government Tackling Child Poverty Delivery Plan and Noone Left Behind approach to transforming employability support in Scotland.
• An understanding and awareness of the issues and barriers faced by single parents.
• Experience of developing partnerships and multi-agency working.
• Relevant professional qualification, equivalent to HNC/HND, SVQ 3 or 4.

Desirable

• A sound knowledge or experience of working in local statutory and third sector services, particularly regarding children and families, employability, training, and further education.
• Experience of group work: candidates should preferably have had experience of running groups and understand group work issues or a willingness to learn.
• Driving licence and access to a car. This role involves travel in an around Edinburgh, including to communities not widely serviced by public transport.

Practical Skills

• Ability to plan, record and evaluate through recording and written reports.
• Strong organisational skills.
• Ability to work as part of a team and as an individual.
• Competent use of standard IT packages in word processing, spreadsheets, use of databases, and Microsoft Office 365.
• Knowledge of issues affecting single parents in Scotland
• Commitment to professional development.

Personal Qualities & Attributes

• Flexible to meet the needs of the service.
• To be approachable, friendly and a good communicator.
• The ability to prioritise workload.
• To accept and respond to varying needs of families in a non-judgemental way.
• To ensure OPFS values are upheld.

Terms & Conditions

• Confirmation of Appointment: Fixed term contract from 1 st April 2025 – 31 st March 2028 with the possibility of extension (dependent on funding). Confirmation of appointment is subject to satisfactory completion of a 3-month probationary period, two references and a PVG check.
• Salary: Grade Point 13-17, £25,864 - £30,612 (pro rata).
• Hours of work: 21 hours per week, worked flexibly to meet the needs of the service.
• Holidays: Annual leave entitlement is 25 days and 12 Public holidays (prorata).
• Pension: You will be auto enrolled in our pension scheme with a 3% contribution from you and 7% contribution from OPFS.
• Training and support and supervision: You will receive induction training and frequent support in the first three months. Thereafter you will receive monthly individual support and supervision and annual appraisals. Regular team meetings will be held, and staff have access to internal and external training.
• Equal Opportunities and Family Friendly Employment: OPFS aims to be an equal opportunity and family friendly employer. OPFS has Investors In People Silver status.

Alzheimer Scotland, Scotland's national dementia charity, is seeking a passionate and dedicated Centre Activities Coordinator to join our team on a part time basis. As a Centre Activities Coordinator, you will play a vital role in developing and delivering our brain health and dementia support programs at our centre in Inverness

This unique approach is inspired by the pioneer, Alois Alzheimer, who first identified the brain disease we now recognise as the leading cause of dementia. By building a range of engaging and supportive services in the heart of their community, the Centre Activities Coordinator will support people to access:

Advice - our expert advisors can offer one-to-one help with anything from building cognitive resilience, to managing money matters and legal issues.

Listening - we offer places to be heard, whatever the question or concern, whenever help is needed.

Opportunities - to connect, learn and share with others in a similar situation.

Information - on all stages of the brain health journey, whether someone is worried about their brain health or living and caring well with dementia.

Support - everyone is welcome in our Centres, where those affected by dementia can feel safe with trusted staff who understand what they’re going through.

As a Centre Activities Coordinator, you'll collaborate closely with the Centre Manager to create a comprehensive program of activities that align with our ALOIS principles. You'll play a key role in liaising with stakeholders from Health and Social Care, NHS, and the wider community to enhance service delivery and raise awareness about brain health.

Greet and welcome visitors to the centre, ensuring they sign in the visitor’s book and informing the relevant member of staff of their arrival, receive and transfer telephone calls and take brief messages, when necessary, dependent on the needs of the centre, as directed by the Centre Manager.

The Centre Activity Coordinator will support the daily running of the Centre, being a local point of contact for Centre visitors, and carrying out the associated administrative tasks. Produce a monthly programme detailing the services available, as outlined by the Centre Manager, and promote this widely across the networks.

Collate salary information (if applicable) and ensure that details are properly authorised and with the Payroll Administrator by the due date each month. Receive and bank donations and fundraised monies whilst following the correct policies and procedures for these and any other business banking required.

Your exceptional organisational skills will be put to use as you plan, review, and evaluate the activities within the Centres. With a focus on continuous improvement, you'll ensure that individuals accessing our services have a welcoming and inclusive experience, where their concerns are heard and understood.

To excel in this role, you'll bring excellent interpersonal and communication skills. Your passion for supporting individuals affected by dementia will drive you to create a safe and supportive environment. Familiarity with health and safety regulations, along with proficiency in standard office software and IT systems, will enable you to coordinate activities seamlessly.

If you're ready to contribute to our vision of ensuring nobody faces dementia alone, apply now for the Centre Activities Coordinator position at Alzheimer Scotland. Relevant experience of working with people with dementia would be an advantage, as well as a willingness to learn and participate in training.

The successful candidate for this post will be subject to a criminal check through Disclosure Scotland.

Since 1984 Granton Information Centre (GIC) have worked hard to improve the lives of individuals and families by providing free & impartial advice, advocacy and representation on matters relating to welfare rights, debt and housing. If you are passionate about alleviating poverty and supporting people and communities in Edinburgh, we want to hear from you!

Main Tasks

• Provide advice, assistance and when necessary representation with welfare benefit entitlement claims and money, debt and general housing issues, via centre based, telephone, outreach and home visit appointments.
• Represent claimants at appeal tribunals.
• Record and maintain accurate client case records using our Advice Pro recording system.
• Maintain an up-to-date knowledge of changes and developments in welfare, housing and debt legislation and liaise with colleagues on any issues that need to be communicated wider.