ACE IT Scotland exists to advance the knowledge and connectivity of people over-50 in Edinburgh. Through digital skills coaching projects delivered across Edinburgh to improve the wellbeing and independence of older people.

To meet the ever increasing demand for our support, we are looking for an experienced, enthusiastic, and caring person to help develop and oversee our community outreach work throughout Edinburgh.

We have a team of dedicated volunteers who work with older people at various community-based settings across the city. Your job is to ensure these projects run smoothly and that our volunteers are supported to deliver the highest standard of service to our learners. This will involve travelling within Edinburgh most days to our services, which currently include locations in both Portobello and Currie.

Main Responsibilities

• Support volunteers working in ACE IT outreach projects within partner locations and at the ACE IT office
• Meet and greet learners as they arrive, we aim to make them feel welcome and reduce anxieties
• Setup coaching delivery areas, welcome service users, oversee delivery of sessions, arrange appointments, prepare equipment e.g. charge & update digital devices
• Liaise with individual venue management regarding room setup and access
• Offer support to members of the public and volunteers on the use of digital devices and online services
• Work with other staff to identify opportunities for improvement and growth across our services
• Monitor, evaluate and report on the three projects, to include - gathering feedback forms, monitoring attendance and creating occasional case studies to give an understanding of the impact our services are having on the learner and what lessons can be learned
• Liaise with external stakeholders to optimise the number of learners accessing our services
• Keep an inventory of all equipment and troubleshoot any equipment problems
• Promote ACE IT e.g. displaying marketing materials
• Undertake any appropriate tasks delegated by ACE IT Scotland Manager

Person Specification

We empower ACE IT leaners to build confidence to help themselves, achieve their potential and live with more independence. You must believe in this ethos.

Essential

• The ability to travel across Edinburgh is vital for this role
• Good digital skills, including demonstrable experience of MS Teams, Office and knowledge of Apple, Windows and Android systems. These are the systems most used by our learners
• Strong verbal and written communication skills
• Interpersonal skills. You must be good with people, patient and compassionate
• Experience and understanding of older people’s needs, including those who have vulnerabilities
• Understanding the importance of confidentiality and safeguarding
• Reliable and well organised

Desirable but not essential

• Experience of working with older people
• Experience of the charitable sector and working with volunteers
• Full driving license and/or own transport
• Knowledge of client management systems (we use AirTable)
• Have an awareness of specialist services in Edinburgh for signposting

We are an international enterprise development organisation that delivers enterprising solutions to global challenges.

We operate globally and have offices in six countries: Ghana, Malawi, Rwanda, Uganda, the UK, and Zambia.

About the role

We are seeking a proactive and detail driven Finance Officer to work as part of our team to provide comprehensive bookkeeping services for new and developing purposes led enterprises.

As the Renewable Energy Advice Officer, you’ll work with colleagues to help community organisations, Volunteers and Householders to take part in energy saving activities, your role specifically will be about advising on renewable energy solutions, to help improve energy efficiency, thermal comfort and adapt to the climate emergency and take local action to mitigate its effects.

You’ll be responsible for improving energy expertise among current and future community leaders, and for helping them build local engagement around the issue, particularly in areas where it’s currently low. You’ll help them communities create energy saver plans, advise on renewable energy as part of the plans and then gather the evidence and build the networks they need to attract investment and resources to deliver them. You will help householders improve energy efficiency by home visits, phone/in person advice.

You’ll work closely with the FEL and Community Energy Scotland’s communications team to raise awareness and understanding of the climate and nature emergency, in particular related to renewable energy themes and to grow our FEL membership. You’ll then help our members advocate effectively for climate action and amplify the voices of their communities in pushing for change specifically relating to energy themes. You’ll also be involved in recruiting, retaining and supporting volunteers, and will manage up to 15 of them directly.

The role is based at FEL’s main Stirling offices but there will be potential for home working and some need to visit FEL hubs across the Forth Valley & The Loch Lomond and Trossachs National Park area. You’ll also need to be able to work evenings and weekends from time to time. Please note that this role includes providing householder advice in their homes.

Rosyth Community Projects Limited, known as EATS Rosyth (Edible & Tasty Spaces) is a registered charity based in Rosyth. We operate EATS Greenspaces: Community Garden and Centenary Orchard, and EATS Hub, where EATS Living Room Café is also hosted. EATS Living Room Cafe, EATS Hub rentable spaces and outside catering, are social enterprises providing revenue for EATS Rosyth’s projects. We additionally run EATS Educates, our community-based food education project, working in the 4 Rosyth Primary Schools.

EATS Rosyth is a vibrant and well-respected organisation. In addition to the staff team, there are over 100 enthusiastic volunteers who work and learn together, supporting each other in this inclusive and supportive environment. This provides valuable work experience and training to develop skills for those facing barriers to mainstream work. Across our sites, we offer a diverse range of activities, some of which are in partnership with other charities and public sector organisations. We provide opportunities to promote health and wellbeing, foster social inclusion, enhance connections with nature, grow and maintain strong volunteer engagement and foster community resilience.

About the Role:

This is an exciting opportunity to join an experience and dedicated team, of staff and volunteers, working together to create real community impact. The General Manager will provide strategic leadership and operational management for EATS Rosyth. They will ensure the charity delivers its mission effectively, supports and values its volunteers and staff, maintains financial and legal compliance, and continues to grow sustainably to meet the needs of the community. Key responsibilities will include:

• Strategic Leadership
• Operational Management
• Staff and Volunteer Management
• Finance and Fundraising
• Monitoring and Evaluation
• Governance

About You:

Some of the criteria and qualities for this post include:

• Excellent leadership, communication, and interpersonal skills
• Demonstrable management experience
• Experience of, and success in, securing grant funding
• Experience of partnership working and ability to develop strong partnerships
• Genuine interest in community development and engagement, social justice and environmental issues
• Ability to build relationships with a wide range of people
• Organised and proactive, creative and solution-focused

Please see more information about EATS Rosyth at eatsrosyth.org.uk

For more information: Please get in contact with Anda Griveteanu, Chair of the Board of Trustees, by emailing Anda@eatsrosyth.org.uk or on 07925427030