This vacancy has now closed

Housing Support Worker (12152)

  • Full time
  • £23,151.5
  • On site: Dundee, Stobswell area and Hilltown area
  • Closing 13th June 2024

  • Advertised from 30th May 2024
  • Permanent. We have two Full Time (37 hours) contract types available - Days - 5 days over 7, 5-week rolling rota including evenings and weekends. Nights - 3 x 12hr20min shifts a week on a 2-week rolling rota, 1 in 2 weekends.


Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.

Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

The Dundee Youth Housing Service, in collaboration with the Dundee City Council, fulfills its statutory duty by supporting homeless young people aged 16 and above. The aim of the service is to engage with young people and families at the earliest opportunity. To be responsive, to prevent situations escalating, and take the pressure off the local authority front line services.

As the initial point of contact for any young person facing homelessness in the city, our service plays a crucial role. Within the strategic housing partnership, Action for Children stands as the sole organisation dedicated to preventing young individuals from becoming homeless. Our service operates 24/7.

Our primary focus is to provide temporary accommodation for young people who have been assessed as homeless. We extend our support to young individuals who are homeless, have care experience, or are seeking asylum.

The two roles available are Housing Support Worker / Night Support Worker.

How you'll help to create brighter futures

Some key responsibilities of a Housing Support Worker role are;

  • Maintaining effective working relationships and channels of communications with colleagues and with young people and families and where necessary encourage and promote involvement to achieve positive outcomes.
  • Being alert to child protection and safeguarding issues and inform appropriate line managers of concerns in line with safeguarding policies and procedures.
  • Participating in regular supervision sessions and practice meetings to maintain a cohesive approach and undertake training as identified.
  • Maintaining the hygiene and the cleanliness of all working areas, internal and external. Including kitchen and bathroom areas.
  • Working towards GIRFEC outcome and comply with Health and Social Care Standards and the SSSC Code of conduct.
  • Enabling young people to develop independent living skills and sustain tenancy.

Let's talk about you

  • SVQ Level 3 or equivalent level qualification in Residential Childcare, Social Services & Healthcare or similar and/or willingness to work towards.
  • Knowledge and awareness of methods of prevention of homeless intervention.
  • The ability to keep young people as the focus of all work and ensure the young persons feelings and wishes are represented in meetings and record keeping.
  • Experience of working as part of a team or as an individual to deliver a frontline service.


  • A generous annual leave entitlement of 29 days PLUS bank holidays
  • Up to 5 more days leave for continuous service plus the option to buy and sell leave.
  • Gain professional qualifications with excellent training, and development opportunities.
  • Flexible maternity, adoption, and paternity packages.
  • A pension with a up to a 7% employer contribution rate. Plus, if you pay in to the pension you will receive life assurance cover.
  • Staff discount portal with your favourite brands.
  • Blue Light Card eligibility with 15,000 discounts from national retailers.

Application notes

For further information and to apply, please visit our website.