About us

Angus Carers Centre is a rights-based charity working with and for unpaid carers from all walks of life living across Angus. We exist to improve the quality of life for all carers by building genuine and equal relationships, connecting carers with each other to create a sense of belonging and community, providing practical and emotional supports, and influencing change at local and national level.

Established in 1996, we have grown significantly over the last 25 years, and we are now supporting nearly 2,000 unpaid adult and young carers across Angus. Our talented and passionate team of 25 staff and over 20 volunteers ensure the needs of our carers are meet. Together with our volunteers we strive to provide a first-class service to carers and their families, to make a lasting difference to their lives.

Our vision is that all unpaid carers in Angus will receive appropriate information and support to enable them to feel valued and confident in their caring situation and to develop their own potential.

Why should you consider applying?

The social, political and policy horizon is changing, and we need to ensure that we provide the right support at the right time. We are entering a new and exciting chapter, and there has never been a better time to join our organisation.

You will form part of the Leadership Team. You will be making an impact by building authentic and empowering relationships with our dedicated and change-driven teams supporting unpaid carers, their families and partner organisations. You will lead on the development of our service demonstrating its impact and added value. But most importantly, you will put the voice of carers at the centre of what we do.

Reporting to the CEO, you will have a positive non-judgemental regard and help unpaid carers exercise their rights and support them to realise their potential.

Job overview

The postholder will:

• Lead, recruit, and support volunteers to ensure they are motivated, and feel valued and respected making a lasting difference in our communities.

• Develop volunteering strategy, ensuring it is inclusive, future-focused, and carers-centered.

• Promote and champion the role of volunteers by building and maintaining relationships with key partners, local organisations, and influencers.

• Provide safe, nurturing, and developmental support supervision to a team of volunteers.

• Design, deliver and evaluate volunteering activities ensuring they align with local need and organisational vision.

• Continuously evidence and communicate the impact of volunteering, internally and externally to further demonstrate its value: individual, organisational, and societal.

• Establish strong relationships with other volunteer organisations to share learnings and good practice and build a network of support.

• Build a network of supportive organisations and communities of interest to strengthen the role and profile of unpaid carers.

• Collaborate with other teams, business support, finance, fundraising and others, to support all aspects of volunteering, including events management, training, and professional development.

• Continuously strive for excellence by ensuring learning is embedded in practice, policies, and systems

• Keep abreast of legislation, policy and good practice related to volunteering.

• Ensure organisational and local safeguarding and health & safety policies are adhered to and effectively implemented.

• Comply with Angus Carers Centre’s policies and procedures.

Job overview

The above does not represent an exhaustive list of responsibilities and tasks but indicates the main responsibilities required from employees in the role. The organisation reserves the right to require employees to perform other duties from time to time.

Key values

• Strong sense of integrity.

• Authentic and true to themselves and others,

• Compassionate and boundaries,

• Drive for social justice and equity.

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Qualifications and knowledge:

• Degree in community education, social care, project management or relevant experience in developing, leading, and supporting volunteers.

• Knowledge of safeguarding, health and safety, and data protection.

• Understanding of the needs of diverse individuals and communities.

• Full Driving License and a suitable vehicle for work with business insurance.

Experience

• Experience in all aspects of effective Volunteer Management (recruitment, training, support)

• Experience of collaborating with external stakeholders including communities, voluntary and private organisations, and individuals,

• Experience of project management, achieving goals, managing a busy workload, and working to deadlines

• Experience of partnership working, preferably in the Third Sector

• Experience of service development, delivery, and evaluation

Working hours

16 hours per week subject to organisational needs. Some work may have to be undertaken outside office hours, including evenings and weekends.

Special conditions

The post entails work with vulnerable people and falls within the definition of “regulated work” under the provision of the Protection of Vulnerable groups (Scotland) Act 2007. The post holder will require to be registered as a member of the Protection of Vulnerable Groups Scheme, which will involve a Disclosure Scotland check.

Office base

The post is based at 8 Grant Road, Arbroath, DD11 1JN.

Equal opportunities

Angus Carers Centre is committed to being an Equal Opportunities Employer and we encourage candidates from diverse backgrounds to consider joining Angus Carers Centre.

Benefits

• Training and development opportunities

• Employee Assistance Programme

• 6% employer pension contribution

• Free car park

• 31 days of annual leave

• Flexible working, subject to organisation’s needs.

To lead the provision of relationship-based support delivered to young people and families in the community and to promote positive outcomes in line with the values and principles of includem.

Purpose & Context of Role

The postholder will manage their own caseload ensuring support plans are developed with the young person to respond to their individual needs and supporting them to improve outcomes in line with GIRFEC principles and includem’s model of support.

A project worker will demonstrate leadership and ownership over effective service delivery to young people by managing outcomes for young people through use of line managers, colleagues and organisational tools, processes, policies, and procedures.

The key responsibilities of the Project Worker include, but are not limited to:

Service Delivery

• To build relationships and deliver outcome-based support to young people and families, involving all key stakeholders.
• To be available for young people and families at critical times
• To explore values and attitudes with young people in a supportive manner, to affirm and validate their feelings and ideas, and nurture and confirm their learning.
• To ensure a focus on regular and appropriate case progression to help young people and families recognise progress.
• To assess and respond appropriately to situations where young people and/or families may be at risk of harm.
• To support with crisis management and generate solutions for young people and families using the Helpline, with risk enablement being at the heart of professional judgement and decision making.

People

• To understand the different coping mechanisms that young people and their families use to deal with stress and high emotions, and to respond appropriately.
• To demonstrate professional resilience when providing support with sensitive or challenging issues
• To use a strengths-based approach to empower individuals facing adversity to find solutions and make positive changes, ensuring resources are in place to sustain these changes.
• To establish mutually trusting, open and non-judgemental relationship with young people and their families
• To encourage and lead collaborative team work to provide a ‘scaffolding of support’ around each young person and their family.
• To respect and value the contribution of wider stakeholders and the delivery of includem services.
• Where opportunity allows experience of directing, supporting, and mentoring Assistant Project Workers/Sessional staff.
• Any other duties as designated by your line manager.

Resources

• To deploy time effectively to meet the needs of young people and families to ensure the service is available 24/7, 365 days per year.
• To maintain and produce accurate and timely records and reports.
• To ensure support is delivered in line with includem’s Policies Procedures, SSSC Codes of Practice & National Guidelines

Influence

• To gain commitment from other stakeholders with varying demands and priorities
• To ensure young people and families are empowered to make informed choices.
• To support young people and families to effectively communicate with others.
• To work with young people to identify goals aligned to wellbeing indicators and to positively influence progression towards these goals.
• To reflect on practice, share learning and promote continuous practice improvement within a team setting.
• To articulate and endorse the includem framework of intervention and the key aspects of the service delivery model to a wide audience.
• To role model appropriate practice standards and professional boundaries to others
• To ensure a high-quality service is delivered to young people and families.
• Demonstrate understanding of your impact on people and how they might see you.

Quality Assurance

• To be accountable for the quality of your work and be able to evidence this work effectively.
• To actively participate in formal supervision and continuous professional development.
• To generate creative and new solutions to issues faced by young people and families.

If you want to apply you must have full UK driving licence.

Full job description can be found here.

Kingdom Abuse Survivors Project are seeking a Befriending Co-ordinator to assist in developing and co-ordinating all elements of volunteering including : advertising, recruitment, training, development and matching and supporting of befriending volunteers within the organisation.

Applicants will have at least 2 years’ experience of providing services to vulnerable client groups and have proven experience of all aspects of managing and retaining volunteers.

The successful applicant will be able to demonstrate a high degree of self-motivation and have the ability to motivate others. They will also have a passion for improving the lives of women and men who have experienced childhood sexual abuse.

Must be able to work as part of a team.

Post will be based in Kirkcaldy and will involve travel across all areas of Fife.

Subject to PVG check.

Are you passionate about making a positive impact in the lives of others? Do you possess exceptional skills and a drive to create meaningful change? If so, we invite you to join our team as a Therapeutic Practitioner for our brand new Dayhab service in Aberdeen City.

As a Therapeutic Practitioner at our brand-new Dayhab facility in Aberdeen, you will play a pivotal role in providing high-quality therapeutic services to our service users. Supported and guided by the Service Manager, you will also take on a senior role in guiding and supervising volunteers within the facility.

The Role

• Provide leadership and guidance to volunteers to ensure effective delivery of services.
• Collaborate with the Service Manager and colleagues to develop and refine the Therapeutic Community program tailored to the needs of our service user
• Oversee the implementation of the Therapeutic Community program, ensuring adherence to best practices and standards.
• Regularly evaluate the effectiveness of the program, making adjustments as necessary to optimize outcomes for service users.
• Contribute to the ongoing development and improvement of the overall service in Aberdeen, working closely with the Service Manager and other team members.

About You

• Experience of facilitating or co-facilitating group programmes
• Experience of delivering 1 to 1 support
• An understanding of the complex issues presented by individuals within drug and alcohol recovery.
• Experience of working with individuals in the substance use sector or related field.
• The ability to be innovative and be flexible in order to meet the needs of the service.
• Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
• Knowledge of adult and child protection essential as you will be working with vulnerable people in a community setting

Your Rewards

• Starting salary of £24,250 per year, with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £28,000
• Generous annual leave, benefits package, and continuous training opportunities
• Access to employee assistance programs and wellbeing activities
• The chance to be part of a collaborative team dedicated to making a difference
• Potential relocation package if you are not in the area - get in touch to discuss

The Service

Due to new funding from the Scottish Government, this brand new service will be based in Aberdeen City centre and is currently being procured. This community based service will be framed around our Residential Therapeutic Community model, providing a structured day service. This flexible service will run a structured group work programme in addition to 1 to 1 support, including a range of meaningful activities to build recovery capital. Ran by a small team of 3 staff with support from volunteers and peer mentors. You will also work closely and collaborate with our new Residential service based in Alford and the new Housing team also based in Aberdeen city centre.

About Phoenix Futures

Join a legacy of over 50 years in providing rehabilitation services. At Phoenix Futures, we're committed to rebuilding capacity in the residential rehab sector across England and Scotland. Your dedication will contribute to our mission of delivering hope and transformation to individuals and families affected by addiction. We believe in being the best, we are passionate about recovery, and we value our history.

Read more about our history and guiding principles on our website