Crisis Support Worker

  • Full time
  • £27,000
  • Kilmarnock and Doon Valley
  • Closing 29th April 2024

  • Advertised from 18th March 2024
  • Contracted Hours: 35 including evenings and weekends


The Crisis Support Worker will work collaboratively with individuals and partners to de-escalate crises. The role will also involve triaging and assessing all clients accessing the centre. The crisis practitioner’s duty will be to de-escalate low/moderate mental health and social needs and deliver collaborative self-management plans with individuals to improve mental wellbeing.

The main purpose of the role is to assist individuals through appropriate person-centred interventions to be able to address and help de-escalate their immediate crisis experience. Listening to individuals in a crisis will be a key aspect of your role and involves focusing, observing, understanding and responding with empathy, genuineness, respect, acceptance, non-judgment and sensitivity. Having the ability to communicate accordingly and appropriately with clinical intervention services will be key to the role.

Application notes

An application pack is available for download below.

Closing date would be Friday 29th March 2024