- Advertised from 12th February 2024
- 35 hours per week
Role
We are currently recruiting for a Repairs Coordinator who is motivated and passionate about managing a small team of repairs assistants and providing excellent customer service to our clients.
The successful candidate should be customer-focused, with an emphasis on providing quality and efficient repairs services to both our internal and external customers and stakeholders. The ideal candidate should possess professional knowledge and experience working in a repairs administration capacity, able to manage case management of the Gas, EICR, contracts, and Responsive Management of our day-to-day repairs within the Repairs team.
You may be working for a contractor or in the private sector, allocating repairs, liaising with other contractors, responsible for performance reporting, or looking to advance your career within this field. You will be required to keep our customers updated on the progress of their repairs and work closely with colleagues in our Housing, Factoring, and Investment departments.
You should possess strong analytical skills, be driven to achieve key performance indicators, and exhibit good attention to detail while working competently in a fast-paced environment.
Partick Housing Association is a financially sound and forward-thinking organisation committed to continuous improvement. We are a dynamic and innovative organisation looking to the future for new ways to
Application notes
If you are motivated by this exciting career opportunity, please visit our website partickha.org.uk for more information. For an informal chat or more information about the role, please call Lynne Buchanan, our Property Services Manager, on 07816 675 303.
Successful candidates will be subject to a Disclosure check.
The closing date for applications is noon on Tuesday 27 February 2024 Interviews will take place on Thursday 7 March 2024
Working together, making homes, and building communities
We are an Equal Opportunities Employer
Customer Services Assistant (Housing Services) - Mat Leave Cover
- Full time
- £24,082
- On site: Glasgow
- Closing 9th August 2024
An opportunity has arisen for a competent and reliable person to provide high quality front-line customer service and administrative support within our Housing Services team. Reporting to the Housing Officer, the successful candidate will work within a generic team providing first class housing services including administration of rent management, allocations, estate management, tenant participation and reception duties.
Top job! Senior Technical Officer x2
- Full time
- £46,728 – £50,556
- On site: Glasgow
- Closing 31st July 2024
Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. With over 1500 rented properties: Homes are our purpose, service and sustainability is our priority.
Following a recent restructure of our Services and Technical Departments, we have an exciting new opportunity for a Senior Technical Officer. We are looking for highly motivated and enthusiastic individuals who can demonstrate their commitment to delivering high quality projects to an excellent standard.
Located in the heart of Glasgow’s West End, you will be a key member of Technical Team, supporting our ambitious procurement and investment plans across Net-Zero initiatives, component replacement, Major Repairs, and Cyclical Maintenance projects with a view to ensuring Scottish Housing Quality Standards compliance, enhancing the quality of our homes, ensuring resident satisfaction; and improving our neighbourhoods.
The ideal candidate will have experience delivering a range of planned and ad-hoc major work, common repairs and investment initiatives, with sound working knowledge of preparing procurement business cases, work specifications and tenders. A relevant professional or vocational qualification (HND/SCQF level 8 or above) would be desirable.
A summary of key tasks include:
- Preparing procurement business cases in compliance with procurement strategy, ensuring timely preparation of work specifications and tenders, and contributing to tender evaluations, to meet project planning and governance objectives.
- Development of relevant consultant appointment service level agreements, appointment documentation and rolling performance monitoring / management.
- Delivering a range of planned / ad-hoc major works / common repair, Net-Zero, and investment initiatives including cyclical, SHQS & EESSH compliance projects, and component replacement as directed.
- Property inspections / reporting to assess compliance with SHQS / EESSH , to inform investment strategy.Pre and Post Contract administration in line with GWHA procurement strategy (including but not limited to preparing / contributing to tender documentation, tender evaluation, issuing instructions, ensuring contractor compliance).
- Assessing and addressing contractor performance in respect of quality and performance across all functions.
In return, GWHA offer generous EVH Terms and Conditions including:
- 25 days annual leave and 15 public holidays
- Flexible working practices including flexi time, home working, enhanced occupational maternity, paternity and shared parental leave
- Defined contribution pension scheme
- Ongoing professional development & training opportunities
- Cycle to work scheme
- Specific GWHA benefits including; annual service commitment award, long service award and additional festive leave
- Death in Service Benefit
Post subject to satisfactory Disclosure Check.
Glasgow West Enterprises (GWEn) was established in 2010 as a commercial subsidiary of Glasgow West Housing Association. GWEn’s primary focus is the provision of property factoring services within the City Centre and West of Glasgow. The trading subsidiary also provides flexibility to explore other community-led services aligned to the housing association’s vision of shaping thriving communities.
We are looking to appoint an additional Director to support the current GWEn Board in the delivery of its ambitious Business Plan. Ideally this will be someone with previous property factoring experience, preferably within a commercial environment, although we are keen to hear from anyone with relevant/transferrable skills and experience.
The GWEn Board currently meet 3-4 times per year (usually online, Thursday mornings, with flexibility to meet Director commitments). Director responsibilities include:
- Providing overall direction and supervision of the management of GWEn
- Development of the business strategy and annual business plan and budget
- Monitoring performance and compliance
Relief Scheme Cleaner
- Part time
- Sessional
- On site: Various sites throughout Edinburgh
- Closing 1st August 2024
Do you want to work with a values-driven organisation that makes a difference in people’s lives? Come and join Wheatley Homes East as a Relief Scheme Cleaner.
About the role
Wheatley Homes East, part of Wheatley Group, provides affordable housing and outstanding services for people in its communities across Edinburgh, the Lothians, and Fife.
We have a great opportunity for a Relief Scheme Cleaner to join Wheatley Homes East at one of our retirement housing developments. As a relief scheme cleaner, you’ll be covering for Scheme Cleaners who are absent from their service.
As a Scheme Cleaner, you’ll be responsible for providing a high standard of cleanliness within our residential developments.
Who are we looking for?
The successful candidate will have excellent communication and organisational skills with an understanding of the issues and demands in housing older people.
You will also have an ability to work under your own initiative and ideally have experience of working in a social housing environment.
Please note a PVG check will be carried out on successful candidates.
The benefits we offer
As part of Wheatley Group, we offer a sector-leading benefits package.
The successful candidate will receive:
- a rewarding career with a competitive salary;
- excellent leave entitlements;
- access to staff inclusion networks promoting an inclusive workplace; and
- 24/7 access to our employee assistance program.
Committed to inclusion
At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.
We actively celebrate our differences and recognise the collective strength this brings to our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.
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