Join Our Team as an Outreach Development Officer

Are you passionate about supporting people with a spinal cord injury across Scotland? Do you have the confidence, coordination skills, and compassion to lead a small team and build meaningful connections?

Spinal Injuries Scotland is looking for a dynamic and proactive Outreach Development Officer to lead and coordinate our national peer support service. You’ll be responsible for overseeing our peer support team, developing networks across health and third sector services, and ensuring that people living with a spinal cord injury receive timely, relevant, and compassionate support.

You’ll also help deliver our Smart Tech programme, support data reporting for funders and internal use, and play a key role in shaping how we reach and support underrepresented areas across the country. This is a fast-paced, varied role with real scope to make a lasting difference.

The ALLIANCE is excited to be recruiting for a Communications and Events Officer to help raise the profile of our work and connect with diverse audiences across Scotland.

In this varied and fast-paced role, you will lead the planning and delivery of accessible online and in-person events, support communications campaigns, create engaging content for digital and social media platforms, and help showcase the impact of the ALLIANCE’s programmes and activities. You will also contribute to media relations, website management, video and digital content creation, and the production of reports and promotional materials.

Essential

• Experience of administering, developing and overseeing events
• Experience of monitoring and evaluating events
• Excellent interpersonal skills
• Excellent verbal and written communication skills
• Experience of engaging with people in interactive and creative ways
• Understanding and commitment to equal opportunities and non-discrimination
• Strong understanding of accessibility issues
• Ability to work effectively and innovatively as part of a team
• IT skills in word processing, email, internet and databases
• Social media proficiency, particularly Instagram, LinkedIn and Facebook

Desirable

• Educated to degree level or equivalent
• Understanding of the effect of long term conditions on people’s lives
• Experience of attracting sponsorship

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave pro rata (equivalent of 30 days)
• 91 hours public holiday that can be taken flexibly pro rata (equivalent of 13 days)
• 24.5 hours additional leave between Christmas Eve and New Year pro rata (equivalent of 3.5 days)
• Contributory pension scheme 6%
• Annual incremental increase in salary (until top of grade)
• Flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity, paternity, shared parental and adoption pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Time off in lieu
• Cycle Scheme
• Bike storage
• Carer Positive Employer
• Disability Confident Employer
• Up to 35 hours (pro rata) paid carers leave per annum
• Up to 35 hours (pro rata) paid special leave per annum
• Up to 70 hours (pro rata) paid compassionate leave per annum
• Paid day off to move house
• Employee forum

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

PVG Scheme membership is required for this post.

Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time.

People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters.

As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

We are seeking a confident media and communications professional to join our Marketing and Communications team and lead PR and media activity across SCAA. Reporting to the Marketing and Communications Manager, the successful candidate will secure impactful media coverage, manage press enquiries, build relationships with journalists and stakeholders, support and brief spokespeople, and develop compelling stories that showcase the charity's impact. Working collaboratively across the organisation, they will play a key role in delivering our communications strategy and increasing awareness, engagement and support for SCAA’s mission.

This role will be based in Perth, at Scone Airport. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours of work will be Monday—Friday, 9am—5pm but it should be noted that this role will require the successful candidate to occasionally work at weekends and during the evenings. This role will also require the successful candidate to travel regularly to operational locations and media opportunities within Scotland, sometimes at short notice, and to undertake media on-call duties as part of a rotational rota.

Do you want to make a real difference to the lives of people affected by kidney disease?

We’re looking for an experienced manager who wants to be part of work that genuinely transforms lives.

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the Patient Support Service

The Patient Support Service provides practical, emotional and financial support for anyone affected by chronic kidney disease. Whatever the need presented, we empower people living with CKD and their families and carers to understand their options and make informed choices to positively navigate their experience of CKD. We’ll walk alongside them for as long as they need us to.

About the role

We are looking for a passionate and inspirational individual to lead our Patient Support service across Scotland & Northern Ireland. You and your team will reach kidney patients at their point of need and ensure they are supported or signposted to the services that will improve their wellbeing and maximise outcomes in line with the objectives of the service as directed by the Programme Manager/Head of Service.

Alongside our other Regional Managers, you will be the national face of Kidney Care UK patient support services, raising awareness of the service and the Charity and building strong relationships with the kidney patients, renal units, Kidney Patient Associations (KPAs), health professionals and other kidney stakeholder groups in your regions.

Key Responsibilities

• Lead a team of five Patient Support Officers to deliver an accessible, valued and effective service across your designated region. Responsibility for the training, development and wellbeing of the regional team.
• Lead the delivery of Kidney Care UK service and funder required outcomes into service delivery aligned with the Kidney Care Patient Support service strategy.
• Through in-person attendance at stakeholder events and meetings, build strong relationships with key decision makers and influencers in health and care commissioning and delivery in your region.
• Develop and maintain effective monitoring and measurement to demonstrate the outputs and effectiveness of the service and its impact on patient experience and outcomes.
• Using data and insight, report internally and externally with updates on regional issues, needs and challenges to inform service development.
• Manage the budget designated for your region, keeping accurate records of expenditure and reporting.
• Act as an organisational Designated Safeguarding Person in accordance with policy and procedures.

​About you

We’d love to hear from you if you have:

• Understanding of the workings of NHS patient care pathways.
• Experience of delivering patient support services in a kidney or related health condition environment.
• Understanding of kidney disease and the needs of people with kidney disease, their families and their carers.
• The ability to influence, inspire and effectively manage a team.
• Excellent interpersonal skills including the ability to listen, with experience in building credibility with senior external stakeholders and managing relationships with diplomacy.

Experience of working within an NHS charity or large health related fundraising environment is highly desirable, as is understanding of relevant UK benefits legislation and entitlements.

Please note: You must live within one of the regions (Scotland or Northern Ireland) and have the ability to travel within those regions independently and on a regular basis. There may also be some travel across the UK.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.