The Fundraising Team is looking for an administrator to manage our customer and supplier liaisons for the duration of the Caring Christmas Tree’s season this year.

We are looking for someone with excellent data management skills and a keen eye for detail. The job involves maintaining an accurate database of customers, updating the website, and ensuring the smooth running of the project. Our ideal candidate will also have excellent communication skills and customer service experience as they will be the main point of contact for customers and volunteer queries.

You can read more about the post in the advert and job description attached.

The successful candidate will be based at the Bonnington Road office, working full-time from 21st September 2026 to 21st January 2027, including some evenings and Saturdays in December.

We are looking for an experienced administrator to join the Business Support team of the General Trustees, the property-owning arm of the Church of Scotland, to provide administrative support to the Board of the General Trustees and their Committees. To work collaboratively with colleagues as part of the Business Support Department under the oversight of the Head of Business Support.

The successful candidate will have excellent administrative and organisational skills with highly developed IT skills. Providing excellent customer service, you should be able to easily work under pressure and be able to adapt to changing priorities within the department.

Help shape bereavement support across Scotland

Every day, Cruse Scotland supports people all across Scotland who are grieving the death of someone important to them. Through the compassion and commitment of our highly trained volunteers and staff, we provide bereavement support that helps people navigate one of the most difficult times in their lives.

We're looking for an experienced, compassionate and confident leader to join our Senior Leadership Team as our Head of Client Services.

This is a unique opportunity to lead our national bereavement services, ensuring they remain safe, effective, accessible and responsive while helping shape how we continue to develop and improve support for people across Scotland.

"The support group more than exceeded my expectations. I felt heard, felt safe, felt understood and felt less alone." – Cruse Scotland client May 2026

About the role

Reporting directly to the Chief Executive Officer, you'll provide strategic and operational leadership for Cruse Scotland's client services. You'll lead a team of Area Managers, our Helpline Development Manager and Client Services Co-ordinator, to ensure our core services and projects are delivered consistently and continue to meet the changing needs of the people who rely on us.

This is a busy and varied leadership role. Alongside supporting and developing your managers, you'll oversee service quality, safeguarding, clinical governance, service performance and continuous improvement. You'll contribute to organisational strategy, work closely with the Board and senior colleagues, and use data, feedback and lived experience to help shape future services.

About you

We're looking for someone who combines strategic thinking with practical operational leadership.

You will have experience of leading services, developing managers and driving continuous improvement within psychologically informed, counselling, therapeutic, health, social care or similar environments. You'll be comfortable leading through complexity, making sound decisions, managing safeguarding responsibilities and using data and insight to improve services.

“Cruse Scotland got me to the place in my life I need to be and not blaming myself about my mum’s death”

- Cruse Scotland client March 2026

Most importantly, you'll be someone who leads with compassion, integrity and confidence, building positive relationships and creating an environment where staff and volunteers can thrive.

Why join Cruse Scotland?

This is a role where you'll make a genuine difference - not only to the people who access our services, but to the volunteers and staff who make those services possible.

Our volunteers are at the heart of everything we do. Their commitment, compassion and generosity are truly inspiring, and you'll have the privilege of supporting services that enable them to make such a positive impact across Scotland.

“Volunteering with Cruse Scotland has given me a real sense of connection—both with the clients I support and with my fellow volunteer counsellors, who are incredibly supportive. It’s also strengthened my connection to my local community by allowing me to support people during one of the most difficult times in their lives. Seeing clients feel heard, understood and accepted as they process their grief is incredibly meaningful” – Cruse Scotland volunteer June 2026

You'll also become part of a small but mighty staff team of 18. Although we're based across Scotland with many working remotely much of the time, we make a real effort to stay connected. We meet online every fortnight to share ideas, support one another and celebrate successes, and we come together in person at set times across the year because we know that strong relationships help us do our best work.

“It's been an absolute pleasure working with such a genuinely lovely and dedicated group of people, I'll really miss working with everyone” – employee quote July 2026

If you're looking for a leadership role where you'll have the opportunity to shape services, inspire others and improve the experience of bereaved people across Scotland, we'd love to hear from you.

Getting the Right Support at the Right Time

Turning Point Scotland are working with Fife Council and other partners to achieve the following aim;

‘Ensure people in Cowdenbeath (and surrounding areas) at risk of or experiencing Homelessness, and people who need help to strengthen their housing stability get the right support, at the right time through a co-ordinated system response.’

We are developing an exciting approach of change. To co-ordinate the system, we have created a Whole System approach. The community navigators will be the people on the ground who will support us to work ‘upstream’ and provide the support identified to ensure people get the right support to address an issue they have, at the right time as early as possible.

The Whole System Approach and role will adapt as we learn what works best for the people that need support.

The role may require meetings across Fife and could evolve to providing a similar support in another area of Fife.

Standard working hours are 9am - 5pm Monday - Thursday, and 9am - 4.30pm Friday.

About the role

The role of Community Navigator will support early intervention and prevent a crisis. Our Community Navigator role will include:

• Supporting people in relation to housing, wellbeing and their wider social circumstances.
• Lead on setting up community drop in’s in Cowdenbeath and surrounding area, building relationships and connecting to established community hubs.
• Working with individuals to provide them with easy access to advice or low-level support. This may be one contact or several over a few weeks to help resolve an issue.
• Supporting people with more complex needs to access support within wider services in Fife, ensuring that we do not let go of someone until we are assured that another support service has taken on the Lead Professional role for the person.
• Supporting people to act in their own lives as well as directly providing support with a variety of issues including, accessing employability services, access and engage with mental health services, register with a doctor or mental health/alcohol or other drug services, linking in with welfare services, help registering child at school, etc.
• Building knowledge of local resources and developing a network of working relationships with local providers / services.
• Supporting the implementation of the steering group’s WSA Action plan and feeding in to the steering group to highlight what works well land not so well so that the WSA can learn and change the system. This will include being involved in Task and Finish groups as required, ensuring lived and living experience is heard and valued in the process.

About You

We are looking for someone who is:

• Flexible to adapt their role to meet the needs of the test of change
• Curious by nature to understand why there are barriers to someone being supported and take action to address why these work or doesn’t work for the people we support
• Self-Motivated and has a ‘can do’ attitude to support people
• Kind, Calm and Compassionate when listening and responding to people.

A level of previous working experience in a community based or social care role is an advantage, but not necessary as full training will be provided to you.

We believe the both lived and professional experience you may have is further enhanced by having the right values of respect, compassion, inclusion and integrity in order to join our team!

About Us – Fife Support Service

The Fife Support Service operates a Whole System Approach team, where these posts will work, in addition to a Housing First Team. This is the start of an exciting journey as we develop the WSA.

We believe that we are not going to end Homelessness by focussing on service delivery alone. Ending, preventing, or responding effectively to homelessness demands input from housing but also from across the public service system – no one service, or approach is going to have all the answers. These inputs need to be coordinated and integrated, underpinned by effective communication and information sharing arrangements and overseen by a strategic structure that brings agencies together around a shared goal. We believe that whatever door someone opens, this is the right door (No Wrong Door Approach) and when this door is opened, they are met with a co-ordinated multi agency response.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.

We welcome applications from all candidates who are eligible to work in the United Kingdom. However, we are not able to sponsor visas.

Turning Point Scotland offers a Salary Matching opportunity within the pay points of the role and based on experience.