Housing Officer (Income)
- Full time
- £48,425 – £50,974
- Hybrid: Bellshill
- Closing 3rd September 2026
- Advertised from 13th August 2026
- 34.5 hours per week (full-time) - Permanent. The salary for this post is £48,425 per annum, rising to £50,974 per annum on successful completion of probationary period.
Role
At Cairn Housing Association, we’re passionate about creating great homes, delivering great services and offering great opportunities for our people.
We are currently recruiting for a Housing Officer (Income) to join our team as part of our ongoing commitment to landlord health and safety compliance for our tenants and residents in over 5000 homes across Scotland.
Reporting to the Income Manager, you will provide an excellent Income Management Service to our tenants and customers. You will also help to deliver a housing management service including debt recovery & enforcement action to maximise income and sustain tenancies. In addition, you will advise & support customers with issues surrounding benefit & welfare entitlement.
Key Responsibilities – What You’ll Do:
- The role is responsible for the delivery of housing management services to meet our agreed KPI’s, SLA’s and legislative requirements.
- Lead & deliver all actions relating to rent arrears/allocation in line with our policies and procedures to deliver an effective housing management service and preserving our income.
- Assist and coordinate strategic projects which support organisational success and future proofing through the delivery of Strategic Action Plans.
- Organise, attend and chair if necessary multi-agency meetings to liaise with other partners and professionals for the effective partnership management of complex, high community risk or sensitive cases as required.
- Deliver an excellent day to day service to provide exceptional & consistent customer service within relevant policy & procedures by communicating effectively with a wide range of individuals with varying needs.
- Perform effective data management to enable accurate reporting and monitoring.
- Manage, develop, motivate and carry out Risk Assessments for direct reports to provide an excellent service suited to current and future organisational needs.
- Build and maintain relationships through partnership working internally and externally to deliver a one team approach.Lead on and enforce legal action in order to comply with our policies and procedures.
- Support colleagues and manage multiple direct reports and contribute towards training new staff to assist with developing the team
- Resolve customer issues and queries and apply creative thinking to identify personalised solutions to the satisfaction of customers.
- Respond to customer contacts, including investigating and responding to 1st stage complaints and assisting with responses to 2nd stage complaints to provide a high level of customer service.
- Contribute to, influence and implement the development of policy and procedures to ensure legislation is followed.
- Monitor budget spend in line with Line Management delegated authority to ensure plans do not exceed allowed expenditure.
- Pursue former tenant debt and recovery of re-chargeable repairs
Requirements – What We’re Looking For:
- Educated to HND level or other relevant professional qualification.
- Significant Line management/supervisory experience and substantial experience within a housing role 3-4 years.
- Significant experience in a similar role delivering a customer focused service.
- Knowledge of the social housing sector as well as a detailed understanding of housing legislation and best practice guidance and a detailed understanding of Welfare Benefits and their interaction within the Social Housing sector.
- Competent in the use of Microsoft Office 365 applications
- Detailed understanding of the scope and content of current legislation and regulations applicable to compliance activities with substantial knowledge of compliance policies.
- It is desirable that you have significant experience of dealing with vulnerable individuals.
- You must a willingness to travel to different sites, training and any other meetings as required
- Disclosure Scotland and Right to Work checks, a valid Driving licence and a car available for business use are mandatory for this role
Employee Benefits: Why Join Cairn?
We’re committed to creating a workplace where you can thrive. Here’s what you can expect:
- Flexible and hybrid working options.
- Health and wellbeing support.
- Tech and cycle-to-work schemes.
- Compassionate leave and more.
We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.
Application notes
Visit our website to find out more and apply
Closing Date: 3rd September 2026 at noon.
It is anticipated that interviews will take place on 17th and 18th September 2026
Top job! Finance Manager
- Full time
- £52,953 – £55,741
- Hybrid: Bellshill / Edinburgh / Inverness / Irvine / Thurso
- Closing 28th August 2026
At Cairn Housing Association, we’re passionate about creating great homes, delivering great services and offering great opportunities for our people.
We are currently recruiting for a Finance Manager to join our team who will be responsible for maintaining financial and accounting services in order to meet legislative requirements and ensure the proper financial management of Cairn Housing Association.
Key Responsibilities – What You’ll Do:
Principle Duties and Responsibilities include:
- Production and review of monthly and quarterly financial forecasts
- Management and production of the monthly management accounts process.
- Lead in the production of the annual statutory accounts.
- Manage the treasury management function and plan cash flow forecasts.
- Manage and maintain monthly ledger control reconciliations.
- Deliver quarterly VAT returns in line with current HMRC guidelines.
- Provision of advice and support to budget holders in all areas of budget management.
- Responsible for the development of financial models.
- Lead on the system functionality to capture and improve efficiencies in finance processes across the organisation.
- Management, development and motivation of a small team in line with departmental goals.
- Lead in the production of benchmarking data.
- Manage formal processes across by conducting investigations or hearing disciplinary and appeals, where required, to ensure an impartial, prompt and confidential approach is taken and fair outcomes are delivered, in line with employment legislation, best practice, and HR policies and procedures.
Requirements – What We’re Looking For:
- Part Qualified accountant as a minimum or related similar level of experience.
- Able to demonstrate effectiveness of financial control and management accounts reporting.
- Experience of working in the housing sector
- Experience with developing and managing staff performance and also building relationships across departments and sites to improve communication and understanding.
- Disclosure Scotland and Right to Work checks are mandatory for this role
Employee Benefits: Why Join Cairn?
We’re committed to creating a workplace where you can thrive. Here’s what you can expect:
- Flexible and hybrid working options.
- Health and wellbeing support.
- Tech and cycle-to-work schemes.
- Compassionate leave and more.
We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.
Recruitment & People Coordinator
- Full time
- £33,773 – £35,550
- Hybrid: Bellshill, Edinburgh, Inverness, Irvine, or Thurso
- Closing 27th August 2026
At Cairn Housing Association, we’re passionate about creating great homes, delivering great services and offering great opportunities for our people.
We are currently recruiting for a Recruitment & People Coordinator who plays a pivotal role in the delivery of an excellent HR support and advisory service to support the HR function in delivering and coordinating the service to our employees, in alignment with Cairn’s vision, values and business requirements.
Key Responsibilities – What You’ll Do:
- Provide effective coordination on a wide range of generalist HR activities, to support the HR function.
- Deliver excellent customer service as the first point of contact in HR and offer first line advice to employees and external customers on all relevant policies and procedures to ensure a consistent and compliant service.
- Create the content for updates to inform the wider business on HR matters and changes, then deliver through channels such as the intranet and other necessary means, to ensure effective communication.
- Responsible for data management on all HR/OD systems with excellent attention to detail to enable accurate reporting and monitoring, and in line with legislation.
- Produce and analyse reports to support Recruitment initiatives and to promote a diverse workforce.
- Manage annual leave processes across the Association, including holiday carryover and public holidays to ensure accurate leave entitlements, together with, calculating, reporting and storing data where necessary.
- Identify, support and implement the continuous development of HR process improvements to improve the HR Service and employee experience.
Payroll
- Work in partnership with Finance team to provide the necessary information and changes within the organisation, to ensure that monthly payroll is delivered on time and accurately.
- Provide accurate information on time including dates for employees who have been absent from work, on maternity leave or any other pay impacting processes.
Requirements – What We’re Looking For:
- You will have at least 2 years’ experience in an HR environment, preferably within a similar role, experience within an admin-based role and experience working with HR related systems.
- You will also have significant experience in working with Microsoft Office and be able to demonstrate experience of communicating with colleagues at all levels of an organisation.
- Disclosure Scotland and Right to Work checks, willingness to travel occasionally with full UK driving licence and access to car suitable for business use are mandatory for this role.
Employee Benefits: Why Join Cairn?
We’re committed to creating a workplace where you can thrive. Here’s what you can expect:
- Flexible and hybrid working options.
- Health and wellbeing support.
- Tech and cycle-to-work schemes.
- Compassionate leave and more.
We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.
Molendinar Park Housing Association is looking for a Full-Time Finance Officer to join our small, friendly and committed team following the retirement of a valued colleague.
This is an important role supporting the sound financial management of the Association and helping us continue to deliver high-quality housing services for our tenants and communities. Working closely with the Director, colleagues, our Finance Agent and the Management Committee, you will help maintain accurate financial records, support financial reporting, assist with budgets and returns, and contribute to the Association’s ongoing financial strength and sustainability.
We are looking for someone with strong finance experience, excellent attention to detail, good communication skills and the ability to work well as part of a team. Experience in a housing association or similar setting would be helpful, but most important is sound financial experience, practical, organised and positive approach.
Molendinar Park Housing Association is committed to being an equal opportunities employer and welcomes applications from all sections of the community.
Top job! Chief Executive Officer
- Full time
- £89,413 – £94,690
- Hybrid: Cathcart, Glasgow
- Closing 7th September 2026
Lead the Next Chapter
For almost 40 years, Cathcart & District Housing Association has been at the heart of our community, providing quality homes, excellent services and meaningful community impact.
Following a period of long-standing and successful leadership from our retiring Chief Executive Officer, we are seeking our next Chief Executive Officer to build on our strong foundations and guide the organisation through its next phase of growth and development.
The Opportunity
Reporting to the Board, you will lead a respected, financially strong and ambitious community-based housing association through its next phase of development.
You'll work with our Board, staff, customers and partners to deliver great services, drive continuous improvement, strengthen community outcomes and ensure the organisation continues to thrive in a changing environment.
We're Looking For Someone Who Will:
• Provide clear strategic leadership and direction.
• Inspire a high performing, values led culture.
• Deliver excellent customer and organisational outcomes.
• Build strong relationships across communities, partnerships and the wider sector.
• Ensure robust governance, financial sustainability and regulatory compliance.
• Identify opportunities for innovation, growth and community regeneration.
About You
You will be an accomplished leader with a proven track record of delivering strong organisational performance within housing or a related sector. Bringing significant strategic, and financial expertise, you will be capable of leading the organisation through change while maintaining an unwavering focus on customers and service excellence.
You will have experience of working effectively with Boards and a wide range of stakeholders, building trusted relationships and inspiring confidence across the organisation and beyond.
We are seeking a collaborative and empowering leader who develops high performing teams, encourages innovation and fosters a culture of accountability, inclusion and continuous improvement. A genuine commitment to community-based housing, social value and improving outcomes for customers and communities is essential.
Most importantly, you will be motivated by the opportunity to provide stable, long term leadership, shaping the future direction of Cathcart & District Housing Association.
Why Join Us?
This is a rare opportunity to lead a successful organisation with a proud history, a strong reputation and ambitious plans for the future. We are forward thinking and you will be supported by a committed Board and talented staff team, while having the autonomy and influence to make a real and lasting difference.
If you believe you have the skills and experience to succeed in this role, please download the recruitment pack from our recruitment consultants, EVH, using the details below.
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