Housing Officer (Income)
- Full time
- £48,425 – £50,974
- Hybrid: Bellshill
- Closing 3rd September 2026
- Advertised from 13th August 2026
- 34.5 hours per week (full-time) - Permanent. The salary for this post is £48,425 per annum, rising to £50,974 per annum on successful completion of probationary period.
Role
At Cairn Housing Association, we’re passionate about creating great homes, delivering great services and offering great opportunities for our people.
We are currently recruiting for a Housing Officer (Income) to join our team as part of our ongoing commitment to landlord health and safety compliance for our tenants and residents in over 5000 homes across Scotland.
Reporting to the Income Manager, you will provide an excellent Income Management Service to our tenants and customers. You will also help to deliver a housing management service including debt recovery & enforcement action to maximise income and sustain tenancies. In addition, you will advise & support customers with issues surrounding benefit & welfare entitlement.
Key Responsibilities – What You’ll Do:
- The role is responsible for the delivery of housing management services to meet our agreed KPI’s, SLA’s and legislative requirements.
- Lead & deliver all actions relating to rent arrears/allocation in line with our policies and procedures to deliver an effective housing management service and preserving our income.
- Assist and coordinate strategic projects which support organisational success and future proofing through the delivery of Strategic Action Plans.
- Organise, attend and chair if necessary multi-agency meetings to liaise with other partners and professionals for the effective partnership management of complex, high community risk or sensitive cases as required.
- Deliver an excellent day to day service to provide exceptional & consistent customer service within relevant policy & procedures by communicating effectively with a wide range of individuals with varying needs.
- Perform effective data management to enable accurate reporting and monitoring.
- Manage, develop, motivate and carry out Risk Assessments for direct reports to provide an excellent service suited to current and future organisational needs.
- Build and maintain relationships through partnership working internally and externally to deliver a one team approach.Lead on and enforce legal action in order to comply with our policies and procedures.
- Support colleagues and manage multiple direct reports and contribute towards training new staff to assist with developing the team
- Resolve customer issues and queries and apply creative thinking to identify personalised solutions to the satisfaction of customers.
- Respond to customer contacts, including investigating and responding to 1st stage complaints and assisting with responses to 2nd stage complaints to provide a high level of customer service.
- Contribute to, influence and implement the development of policy and procedures to ensure legislation is followed.
- Monitor budget spend in line with Line Management delegated authority to ensure plans do not exceed allowed expenditure.
- Pursue former tenant debt and recovery of re-chargeable repairs
Requirements – What We’re Looking For:
- Educated to HND level or other relevant professional qualification.
- Significant Line management/supervisory experience and substantial experience within a housing role 3-4 years.
- Significant experience in a similar role delivering a customer focused service.
- Knowledge of the social housing sector as well as a detailed understanding of housing legislation and best practice guidance and a detailed understanding of Welfare Benefits and their interaction within the Social Housing sector.
- Competent in the use of Microsoft Office 365 applications
- Detailed understanding of the scope and content of current legislation and regulations applicable to compliance activities with substantial knowledge of compliance policies.
- It is desirable that you have significant experience of dealing with vulnerable individuals.
- You must a willingness to travel to different sites, training and any other meetings as required
- Disclosure Scotland and Right to Work checks, a valid Driving licence and a car available for business use are mandatory for this role
Employee Benefits: Why Join Cairn?
We’re committed to creating a workplace where you can thrive. Here’s what you can expect:
- Flexible and hybrid working options.
- Health and wellbeing support.
- Tech and cycle-to-work schemes.
- Compassionate leave and more.
We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.
Application notes
Visit our website to find out more and apply
Closing Date: 3rd September 2026 at noon.
It is anticipated that interviews will take place on 17th and 18th September 2026
Top job! Finance Manager
- Full time
- £52,953 – £55,741
- Hybrid: Bellshill / Edinburgh / Inverness / Irvine / Thurso
- Closing 28th August 2026
At Cairn Housing Association, we’re passionate about creating great homes, delivering great services and offering great opportunities for our people.
We are currently recruiting for a Finance Manager to join our team who will be responsible for maintaining financial and accounting services in order to meet legislative requirements and ensure the proper financial management of Cairn Housing Association.
Key Responsibilities – What You’ll Do:
Principle Duties and Responsibilities include:
- Production and review of monthly and quarterly financial forecasts
- Management and production of the monthly management accounts process.
- Lead in the production of the annual statutory accounts.
- Manage the treasury management function and plan cash flow forecasts.
- Manage and maintain monthly ledger control reconciliations.
- Deliver quarterly VAT returns in line with current HMRC guidelines.
- Provision of advice and support to budget holders in all areas of budget management.
- Responsible for the development of financial models.
- Lead on the system functionality to capture and improve efficiencies in finance processes across the organisation.
- Management, development and motivation of a small team in line with departmental goals.
- Lead in the production of benchmarking data.
- Manage formal processes across by conducting investigations or hearing disciplinary and appeals, where required, to ensure an impartial, prompt and confidential approach is taken and fair outcomes are delivered, in line with employment legislation, best practice, and HR policies and procedures.
Requirements – What We’re Looking For:
- Part Qualified accountant as a minimum or related similar level of experience.
- Able to demonstrate effectiveness of financial control and management accounts reporting.
- Experience of working in the housing sector
- Experience with developing and managing staff performance and also building relationships across departments and sites to improve communication and understanding.
- Disclosure Scotland and Right to Work checks are mandatory for this role
Employee Benefits: Why Join Cairn?
We’re committed to creating a workplace where you can thrive. Here’s what you can expect:
- Flexible and hybrid working options.
- Health and wellbeing support.
- Tech and cycle-to-work schemes.
- Compassionate leave and more.
We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.
Recruitment & People Coordinator
- Full time
- £33,773 – £35,550
- Hybrid: Bellshill, Edinburgh, Inverness, Irvine, or Thurso
- Closing 27th August 2026
At Cairn Housing Association, we’re passionate about creating great homes, delivering great services and offering great opportunities for our people.
We are currently recruiting for a Recruitment & People Coordinator who plays a pivotal role in the delivery of an excellent HR support and advisory service to support the HR function in delivering and coordinating the service to our employees, in alignment with Cairn’s vision, values and business requirements.
Key Responsibilities – What You’ll Do:
- Provide effective coordination on a wide range of generalist HR activities, to support the HR function.
- Deliver excellent customer service as the first point of contact in HR and offer first line advice to employees and external customers on all relevant policies and procedures to ensure a consistent and compliant service.
- Create the content for updates to inform the wider business on HR matters and changes, then deliver through channels such as the intranet and other necessary means, to ensure effective communication.
- Responsible for data management on all HR/OD systems with excellent attention to detail to enable accurate reporting and monitoring, and in line with legislation.
- Produce and analyse reports to support Recruitment initiatives and to promote a diverse workforce.
- Manage annual leave processes across the Association, including holiday carryover and public holidays to ensure accurate leave entitlements, together with, calculating, reporting and storing data where necessary.
- Identify, support and implement the continuous development of HR process improvements to improve the HR Service and employee experience.
Payroll
- Work in partnership with Finance team to provide the necessary information and changes within the organisation, to ensure that monthly payroll is delivered on time and accurately.
- Provide accurate information on time including dates for employees who have been absent from work, on maternity leave or any other pay impacting processes.
Requirements – What We’re Looking For:
- You will have at least 2 years’ experience in an HR environment, preferably within a similar role, experience within an admin-based role and experience working with HR related systems.
- You will also have significant experience in working with Microsoft Office and be able to demonstrate experience of communicating with colleagues at all levels of an organisation.
- Disclosure Scotland and Right to Work checks, willingness to travel occasionally with full UK driving licence and access to car suitable for business use are mandatory for this role.
Employee Benefits: Why Join Cairn?
We’re committed to creating a workplace where you can thrive. Here’s what you can expect:
- Flexible and hybrid working options.
- Health and wellbeing support.
- Tech and cycle-to-work schemes.
- Compassionate leave and more.
We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.
Molendinar Park Housing Association is looking for a Full-Time Finance Officer to join our small, friendly and committed team following the retirement of a valued colleague.
This is an important role supporting the sound financial management of the Association and helping us continue to deliver high-quality housing services for our tenants and communities. Working closely with the Director, colleagues, our Finance Agent and the Management Committee, you will help maintain accurate financial records, support financial reporting, assist with budgets and returns, and contribute to the Association’s ongoing financial strength and sustainability.
We are looking for someone with strong finance experience, excellent attention to detail, good communication skills and the ability to work well as part of a team. Experience in a housing association or similar setting would be helpful, but most important is sound financial experience, practical, organised and positive approach.
Molendinar Park Housing Association is committed to being an equal opportunities employer and welcomes applications from all sections of the community.
Top job! Chief Executive Officer
- Full time
- £90,670 – £94,720
- On site: Yoker, Glasgow
- Closing 28th August 2026
An exciting opportunity has arisen at Yoker Housing Association for the appointment of our next Chief Executive. With the impending retirement of the current postholder, this role represents a significant leadership transition for the organisation.
We are seeking an inspirational and forward-thinking leader who can build on our strong foundations, sustain our current momentum, and guide the organisation confidently into the future.
Reporting directly to the Management Committee, the Chief Executive will be responsible for the overall strategic leadership, operational management, and financial sustainability of the Association. You will play a pivotal role in shaping our long-term vision and ensuring the continued delivery of high-quality services to our tenants and communities.
Working closely with the senior management team and staff, you will foster a culture that is both customer-focused and inclusive, driving continuous improvement and excellence across all areas of our work.
The successful candidate will be responsible for co-ordinating, developing and monitoring our Strategic Business Plan in line with our Management Committee’s agreed objectives; translate our Business Plan into effective delivery, supported by sound financial control, effective risk management and clear assurance; and provide visible, values-led executive
leadership across operational services and business support, setting clear direction while supporting and enabling our staff team to perform at their best.
You will possess outstanding communication and leadership skills, with the ability to inspire, motivate and empower the Management Committee, staff, and wider stakeholders.
In return, we offer a supportive and rewarding working environment, alongside excellent terms and conditions of employment.
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