We are looking for an experienced Money Advice Worker with experience delivering benefit and debt advice to join our growing team at GEMAP. This is an exciting time to be part of the organisation as we expand our work to tackle poverty in Glasgow through high‑quality, person‑centred advice.

As a Money Adviser, you will be part of an energetic and supportive team, working directly with clients to maximise income, reduce household costs, and manage debt. You will provide accurate, practical advice that helps people improve their financial resilience and move towards greater stability.

We are looking for someone with experience delivering advice who can hit the ground running, with strong knowledge of welfare rights and money advice legislation, and a sound understanding of the principles of financial capability. You will have excellent knowledge of state benefits, tax credits, and grants, and be confident assessing entitlement and supporting clients to make applications.

More than technical expertise, we are looking for someone who sees the whole person. You will be committed to delivering high‑quality advice in a respectful, non‑judgemental way and to supporting people at often challenging points in their lives.

Our advisers are expected to work in line with the Scottish National Standards for Information and Advice and to manage a busy caseload effectively. In return, we support our staff to develop and excel through tailored Personal Development Plans, our Employee Assistance Programme and by fostering an inclusive, supportive working environment.

We are passionate about our mission and are looking for someone with the drive, empathy, and commitment to make a real difference. You will be an excellent team player, a confident and effective communicator, well organised, and comfortable using IT systems to support your work.

If you want to work for an organisation that truly puts people at the centre of everything it does, we would love to hear from you.

East Ayrshire Citizens Advice Bureau (EACAB) is a progressive and innovative advice organisation dedicated to providing free, impartial, and confidential advice to local communities. We offer both generalist advice and specialist casework services to support people in need across East Ayrshire.

We are seeking a highly organised Senior Administrator for our Money Advice service to join the team in East Ayrshire Citizens Advice Bureau in Kilmarnock. This role is offered on a permanant basis and is offered at 35 hours per week. Part time or job share will be considered.

The successful candidate will be responsible for ensuring effective administrative processes for our Money Advice Service.

Overview of Citizens Advice Edinburgh

The Citizens Advice Service was first established in Edinburgh in 1939. Over the years it has grown to deliver services from 4 main Bureaux (Dundas Street, Leith, Muirhouse and Portobello) and over 20 project/outreach

locations across the capital. In 2007 the separate Bureaux merged to form Citizens Advice Edinburgh (CAE, Charity Number SC038195).

Through a team of core and project staff and over 120 highly trained and committed volunteers, CAE provides a free, confidential, independent and impartial service to the citizens of Edinburgh on a wide range of issues including:

• Debt and money
• Welfare Rights
• Consumer issues
• Immigration
• Employment and workforce problems
• Housing
• Relationship and family issues
• Discrimination
• Health services
• Legal rights & responsibilities

Background:

The Patient Rights (Scotland) Act was passed in February 2011. The Act created the Patient Advice and Support Service (PASS) to promote awareness of patient rights and responsibilities, to assist people to deal with issues affecting their health and wellbeing and to provide advice and support to those wishing to give feedback or comments, or to raise concerns or complaints about NHS care received.

Purpose of the Post:

Patient Advisers will work with the Citizens Advice bureau/x in their local health board area and will also contribute to services provided throughout Scotland via a national PASS telephone advice line and by email and webchat via a national PASS website. The Patient Adviser will provide direct advice and information to clients; support bureaux volunteers to deliver information and advice relevant to the service; produce performance and monitoring reports; assist with the marketing and promotion of the service; and liaise with external organisations in order to maximise the efficiency and effectiveness of PASS.

Committed to Ending Abuse (CEA) provides specialist support to individuals and families affected by domestic abuse through our integrated three-stage Trauma Recovery Model, supporting people on their journey towards safety, recovery and greater independence.

As part of our ongoing service development, we are seeking to recruit an experienced and compassionate Crisis Support Worker to join our dedicated Crisis Intervention Team.

The Crisis Support Worker will provide responsive, time-limited crisis intervention and support to individuals who are experiencing, or have experienced, domestic abuse across the Falkirk area.

Working within a trauma-informed, person-centered and strengths-based approach, the successful candidate will undertake structured risk assessment and safety planning, provide emotional and practical support, advocacy and case management, and work closely with statutory and third-sector partner agencies to reduce risk and support positive outcomes.

The role requires an understanding of the dynamics and impact of domestic abuse, including coercive and controlling behaviour, the barriers survivors may face when seeking support, and the importance of recognising and building upon survivors' existing strengths and protective strategies.

CEA supports women, children, young people and, where appropriate, men affected by domestic abuse. We welcome applications from candidates who have experience of supporting people from diverse backgrounds and circumstances.

We are looking for someone who can work confidently and sensitively with individuals experiencing crisis and complex circumstances, while promoting safety, informed choice, dignity, independence and recovery.

Applicants should have relevant experience within domestic abuse, gender-based violence, social care, community support or a related field. Experience of structured domestic abuse risk assessment, safety planning, multi-agency working and trauma-informed practice would be advantageous.

The successful candidate will be required to undertake appropriate Protecting Vulnerable Groups (PVG) Scheme checks.

This role may involve outreach and community-based work across the Falkirk area. Applicants must therefore be able to travel as required to fulfil the duties of the post.